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BEST WESTERN PLUS San Antonio East Inn & Suites

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304 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Machesney Park, Illinois
Reviewed 1 week ago

We found the hotel to be clean, well kept, and very relaxing after a long drive. The staff, especially Avani (front desk), and Rose (kitchen), were very nice and went out of their way to make our stay pleasant! Comfortable beds, clean rooms, good breakfast! Great value for the money!

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Helpful?
Thank dullguy56
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your nice review of our property. We are so glad that you were able to relax after your journey. Avani and Rosa were so happy to see your compliments! We pride ourselves on having high standards for Cleanliness and Customer Care. We are so happy to see we brought that to you on this stay. Should you...

Justin, Texas
Reviewed 4 weeks ago

While not impressed with breakfast and the shuttle doesn't start until 10 am, everything else was excellent. The shuttle picked us up at the truck shop across the street and was friendly. The manager upgraded our room when the type we wanted became available after we made the reservation.

Review collected in partnership with Best Western
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Thank Geneva H
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for the nice review of our property. We are sorry to hear you were not impressed by the Free Hot Breakfast. When we were built we were only designed for Continental breakfast but have since listened to the requests of our guest and added so many options not previously available. During your stay, we may have been more...

Longview, Texas
Reviewed 4 weeks ago via mobile

If you are ever in the San Antonio area this is one fantastic place to hang you hat and park your boots. It looks pretty much like all the other Best Western Plus and the location is very convenient to the inter and outer loop but when you walk thru the front door, and Elena or any of the other...

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Helpful?
1Thank Evan S
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for yet another fantastic review of our Multi-Award-Winning property! We cannot begin to explain how much your kind words have always meant to us. Our goal is to provide superior customer care for each and every guest. We are certainly aware we are in the right path when we see reviews like this. We can't wait...

Kenner, Louisiana
Reviewed 6 December 2016

Best hotel I ever stayed at. The staff was very friendly and courteous. Would definitely recommend and planned on staying here again. The beds were comfortable. Breakfast was amazing for complimentary. Not just bagels and muffins.

Review collected in partnership with Best Western
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1Thank Alma R
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for taking the time to rate and review our Award-winning property. We are so glad that you enjoyed our pillow top beds and took advantage of our complimentary Full Hot Breakfast. When you are back in the area you can contact us directly at 210-661-8669. Happy Holidays!

El Campo, Texas
Reviewed 4 December 2016 via mobile

Even though it is not quite a Best Western Plus, still a good place to stay. Stranded in the area because of a blown out tire, this was the closest place to stay. The manager was very nice and helpful during our unexpected stsy.

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Helpful?
Thank speaksfree
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that nice review of our hotel. I would like to inform you we are in fact a Best Western Plus and we offer more amenities then a core Best Western. We are glad that we were able to accommodate you during your unexpected stay after your tire needed repairs. Should you ever be back in the area...

New Orleans, Louisiana
Reviewed 1 December 2016

This hotel was top-notch! Employees were friendly, caring, and very knowledgeable. I wish more hotel employees were like this! The room was very comfy and super nice. The bed and pillows were perfect. There was a nice size television in the room and they even sanitized the remote. The bathroom was extremely clean. And I loved how the soap containers...

Review collected in partnership with Best Western
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Thank damva
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that top-notch review of our Multi-Award-Winning Property. We are so glad that as a team, we all were able to exceed your expectations by offering clean rooms, convenient amenities and friendly guest service. Should you be back in the area, you can contact us directly at 210-661-8669 to make your next reservation. Happy Holidays!

Milledgeville, United States
Reviewed 28 November 2016

Very nice friendly staff. Clean environment , location is good for travel downtown and nearby Randolph AFB. We attended the Christmas River Walk Light show parade the seating for the paid seats were crowded and dangerously close to the edge of the river

Review collected in partnership with Best Western
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Thank David M
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that nice review of our hotel. We are happy that you were able to join us while in town during Thanksgiving week. We hope you enjoyed visiting downtown San Antonio. Cleanliness and friendliness are of utmost importance. Should you ever be back in the area you may contact us directly at 210-661-8669. Happy Holidays!

Reviewed 26 November 2016 via mobile

Check in was easy, door was broken in first room but we were quickly moved to another. Fitness centre was better equiped than most and pool area look good for a hot day. Parking was also plentiful. Room was well appointed with comfortable beds. These beds were a little soft but some people seem to like this. Breakfast was ok...

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Helpful?
Thank Daniel B
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review of our award-winning property. We apologize for any issues with the door. We are pleased to provide a variety of amenities. We understand that everyone has their own preferences, however, a majority of our guests enjoy our Pillow-Top mattresses. We hope you will join us again. You can make your next reservation by calling 210-661-8669....

Rockport, Texas
Reviewed 26 November 2016

Clean but needing updates. We booked this hotel based on reviews from Hotels.com. However, when we enter the lobby we were disappointed that it was small, the furniture needed updating. It was just sort of dingy and dark. The room had a strange smell, and the carpets were in need of a good shampooing. The beds were comfortable. The room...

Review collected in partnership with Best Western
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Helpful?
Thank Audra S
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Firstly we would like to say thank you for taking your time to rate and review us. It is comments like yours that help us to improve for our future guests stays. We are sorry to see that you did not enjoy the stay enough to rate us a 5 out of 5. As to the furniture and decor, I...

Blythe, California
Reviewed 26 November 2016

The staff was more than helpful in accommodating my requests. Room was nice, property was well managed, staff was very nice. The property has video camera security which was a releif because we were moving and puliing a boat that was uncovered. I didn't want to worry all night. Overall pleasant stay.

Review collected in partnership with Best Western
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Helpful?
Thank Dusty R
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that absolutely great review of our Multi-Award winning property. We are all so pleased that our team was able to give you such a fantastic experience! Whether you are on the road traveling or here for work we want everyone to have a relaxing stay and part of that is feeling secure. We are glad that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Region: United States > Texas > San Antonio
Price Range: $139 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Plus San Antonio East Hotel San Antonio
Best Western Plus San Antonio East Inn And Suites
Hotel Style:
#9 Best Value Hotel in San Antonio
#9 Business Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and other travellers.
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11 months ago
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Questions? Get answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to checkout availability of rooms before hand.”
 of 5 bubbles HanJar1974, 16 Nov 2016 | Read review
“Choose 3rd floor”
 of 5 bubbles DIKTUZ, 27 Jun 2016 | Read review
“We were on the first floor. Three dogs next to us, we heard Nothing! Except when we opened to window to get fresh air.”
 of 5 bubbles Suzet6te, 3 Feb 2016 | Read review
“Their site did not mention it, but they even have a nice little laundry.”
 of 5 bubbles mzluticky, 16 Jan 2016 | Read review
“Don't stay here unless you smoke.”
 of 5 bubbles windmills, 10 Jan 2016 | Read review
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