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BEST WESTERN PLUS San Antonio East Inn & Suites

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BEST WESTERN PLUS San Antonio East Inn & Suites
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311 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Cotulla, United States
Reviewed 4 days ago NEW

If you are looking for a hotel with great customer service, this is the place. This hotel was the closest hotel to our wedding venue, and they helped make my wedding weekend amazing. The staff was exceptional with any requests we had, and were always doing their best to make it a special weekend for my husband and I. We...

Review collected in partnership with Best Western
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Thank M2865KSemilym
Perryton, TX, United States
Reviewed 5 days ago NEW

The best place to stay in San Antonio. We've been staying here during the rodeo for 6 years. It is an excellent hotel with friendly helpful staff. Our rooms are always clean and very comfortable. It is located close to the AT&T center and other San Antonio attractions.

Review collected in partnership with Best Western
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Thank 68sidt
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your wonderful review of our Hotel and your loyalty. We are so glad that you have seen our standards are consistently being achieved through our friendly team and clean and comfortable rooms. We are just minutes from the AT&T center, 15 minutes from downtown and 30 minutes to SeaWorld or Six Flags. We are always glad to...

Kingsville
Reviewed 1 week ago

In today's world it is difficult to receive friendly and helpful service, clean rooms and good breakfast options all at the same hotel, but this hotel has it all. I was wowed by the attention to detail and service received at this hotel.

Review collected in partnership with Best Western
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Thank weddingguest2017
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Firstly let us thank you for that fabulous review of our Award-Winning Property. Our hope is to "Wow" all of our guests from the time they make their booking to the time they checkout. It takes hard work from our entire team and they really do pay attention to the details. We hope you will call us at 210-661-8669 to...

Cotulla, United States
Reviewed 1 week ago

The staff was the most friendliest people I have ever met. People would go out of their way to help in any way possible and everything was clean. I was very pleased with my stay and will pick this hotel to stay at over any other fancy restaurant just because of the amazing customer service they provided.

Review collected in partnership with Best Western
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Thank kaylag646
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that glowing review of our Multi-Award Winning hotel. We are so glad that our entire team were able to come together to provide you with such a fantastic and memorable stay. We appreciate you choosing us for future stays and look forward to seeing you! Call us directly to book your next reservation at 210-661-8669. Have a...

Basehor, United States
Reviewed 2 weeks ago

This hotel is not close to the Riverwalk but for value and comfort it is a great place to stay. The rooms are very comfortable and the amenities are great but what really makes this hotel special is their employees. No matter if you are coming in or going out they inquire about your day. They are more than happy...

Review collected in partnership with Best Western
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Thank U6084RRkevink
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your heart-warming review of our hotel! We are so thrilled that you had a fantastic experience with us. The highest compliment that we can receive is your recommendations to your friends and family. We are glad that our level of customer care really made an impression on you as Customer Care & Room Cleanliness are the most...

Elsa, Texas
Reviewed 3 weeks ago

I love the friendly service and also the breakfast. Everyone welcomes you and are very friendly. Never had any issues . Really recommend this place. The swimming pool is clean and also provide you with clean towels all the time..

Review collected in partnership with Best Western
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Thank jesusmD2037UJ
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that great review of our award winning property! We are so thrilled that everything was to your liking. We are glad that you were able to take advantage of some of our many amenities. We would love to see you again! Contact us directly at 210-661-8669 to make your reservation. Have a great day!

Dallas, United States
Reviewed 4 weeks ago

Staff is great and very friendly. We are up very early in the morning to go to work and there is always a warm breakfast waiting and hot pot of coffee! This is important to us since we don't have time in the morning to stop at another store to eat a meal. My only complaint would be the pillow...

Review collected in partnership with Best Western
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Thank randym401
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for that great review of our Multi-Award Winning property. We are so glad that you regularly enjoy our Free Hot Breakfast. We usually receive compliments for our feather-free pillows for their mass and their plushness, whilst the other pillow is decorative, however we understand personal preference. You are always welcome to call the front desk to see if...

Machesney Park, Illinois
Reviewed 6 January 2017

We found the hotel to be clean, well kept, and very relaxing after a long drive. The staff, especially Avani (front desk), and Rose (kitchen), were very nice and went out of their way to make our stay pleasant! Comfortable beds, clean rooms, good breakfast! Great value for the money!

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Thank dullguy56
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your nice review of our property. We are so glad that you were able to relax after your journey. Avani and Rosa were so happy to see your compliments! We pride ourselves on having high standards for Cleanliness and Customer Care. We are so happy to see we brought that to you on this stay. Should you...

Justin, Texas
Reviewed 18 December 2016

While not impressed with breakfast and the shuttle doesn't start until 10 am, everything else was excellent. The shuttle picked us up at the truck shop across the street and was friendly. The manager upgraded our room when the type we wanted became available after we made the reservation.

Review collected in partnership with Best Western
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Thank Geneva H
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for the nice review of our property. We are sorry to hear you were not impressed by the Free Hot Breakfast. When we were built we were only designed for Continental breakfast but have since listened to the requests of our guest and added so many options not previously available. During your stay, we may have been more...

Longview, Texas
Reviewed 17 December 2016 via mobile

If you are ever in the San Antonio area this is one fantastic place to hang you hat and park your boots. It looks pretty much like all the other Best Western Plus and the location is very convenient to the inter and outer loop but when you walk thru the front door, and Elena or any of the other...

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1Thank Evan S
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for yet another fantastic review of our Multi-Award-Winning property! We cannot begin to explain how much your kind words have always meant to us. Our goal is to provide superior customer care for each and every guest. We are certainly aware we are in the right path when we see reviews like this. We can't wait...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Region: United States > Texas > San Antonio
Price Range: $139 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Best Western and Travelocity so you can book your BEST WESTERN PLUS San Antonio East Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Hotel Style:
#9 Business Hotel in San Antonio
#11 Best Value Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and other travellers.
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over a year ago
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Questions? Get answers from BEST WESTERN PLUS San Antonio East Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to checkout availability of rooms before hand.”
 of 5 bubbles HanJar1974, 16 Nov 2016 | Read review
“Choose 3rd floor”
 of 5 bubbles DIKTUZ, 27 Jun 2016 | Read review
“We were on the first floor. Three dogs next to us, we heard Nothing! Except when we opened to window to get fresh air.”
 of 5 bubbles Suzet6te, 3 Feb 2016 | Read review
“Their site did not mention it, but they even have a nice little laundry.”
 of 5 bubbles mzluticky, 16 Jan 2016 | Read review
“Don't stay here unless you smoke.”
 of 5 bubbles windmills, 10 Jan 2016 | Read review
5 of 5