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Red Roof PLUS+ San Antonio Downtown - Riverwalk

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Red Roof PLUS+ San Antonio Downtown - Riverwalk
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648 Reviews from our TripAdvisor Community

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Showing 592: English reviews
West Palm Beach, Florida
Reviewed yesterday NEWvia mobile

The young man at the front desk appeared to have a vision problem and had dark glasses. He was amazing. Outstanding customer service. Made great suggestions, easy check in and very clean rooms. AAA 70 plus parking. Great location and an easy 10 minutes to Riverwalk. Right next to I35 but quiet room.

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Helpful?
Thank SandraAmbris
Austin, Texas
Reviewed 4 days ago NEW

They say Riverwalk, but it is not a good walking distance. You have to cross the main highway, and that just wasn't an option for us. It was crowded and the front check-in staff was overworked. Lots of unhappy people waiting to check-in. It was a budget hotel, so as I usually say...you get what you pay for. It was...

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Helpful?
Thank Jennifer M
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear Jennifer M, Thank you for the review of our hotel. As a downtown destination property we are very busy. We have 215 rooms, And while we do our very best to staff at peak times for the arrival of guests at times there may be an influx of guest that arrive at the same time such as your case....

London, United Kingdom
Reviewed 2 weeks ago via mobile

Good location walking distance to river walk shops and the Alamo .reasonable price friendly staff . Room was good tea coffee supplied nod the beds were comfy. Would recommend the hotel. The room was clean.

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Helpful?
Thank sassylady2016
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear sassylady2016, Thank you fir your review of our hotel. We are delighted that you enjoyed our comfy beds. I will be sure to pass on your comments about our friendly staff to the whole team. We look forward to serving you again when you are in San Antonio. Your Raving Fan Rob L

San Antonio, Texas
Reviewed 2 weeks ago

I stayed on NYE and I really have no complaints about anything except the excessive road noise in the morning. The service was great and the hotel has all of the necessities. My room did not have a microwave or refrigerator but I did not request a room with one either. The location is good if you don't mind walking...

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Helpful?
Thank Handy R
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear Handy R, Thank you for the review of our hotel. Please be sure to check out our premium Rooms which have an upgraded linen package and microwaves as well as mini fridges just to name a few amenity's that come with a premium room, Of course we have other room types that come with a fridge and microwave. I...

Reviewed 2 weeks ago

Both the website and my reservation confirmation listed a price of $63.74, with taxes to be added upon check in. At check-in I was told I had to pay an extra $15 per night to park my car. I did not see this on the website, nor on my reservation confirmation. I have stayed at Red Roof Inns across the...

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Helpful?
Thank KSmith13
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear KSmith, Thank you for the review of our hotel. It is clearly written on our web sites as well as all of the on line travel agents about our fees. I encourage you to relook at where you booked from to see for yourself. As in any Downtown Destination setting such as our , parking spaces are at a...

La Marque, Texas
Reviewed 3 weeks ago via mobile

We have stayed at the Riverwalk Ref Roof Inn on several occasions. The staff has always been friendly, the rooms are always clean, hotel is quiet and is an easy walk to the Mall of the Americas, Alamo and the riverwalk.

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Helpful?
Thank PaigeR14
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear PaigeR14, Thank you for your review of our hotel. I am delighted that you had an excellent guest experience with us during your stay. I will be sure to pass on your comments to the entire team. We are very close to many attractions , shops and restaurants . We look forward to serving you again when you are...

Sanford, Maine
Reviewed 4 weeks ago

The desk guys - Josh and Jesse were wonderful - could not have been more helpful! The room was clean and pleasantly scented. The handicapped accessibility was great. Very conveniently located, within walking distance of the convention center.

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Helpful?
Thank xoangelfire
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear xoangelfire, We are delighted that you had an excellent guest experience with our team!. I will be sure to pass on you comments to our whole team. As you indicated we are close to many attractions as well as the convention center all a shot walk from our front door. We look forward to serving you again in the...

Bangor, Maine
Reviewed 6 December 2016

Thanks to Brenda who provides us with all the information needed to have a great San Antonio River Walk experience as well as lending us an umbrella during a major rain event we had a great time. Thanks again Breda.

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Helpful?
1Thank fphdownhome
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear fphdownhome, Thank you for your review of our hotel. We are very luck to have Brenda on our team. I am delighted that Brenda gave you outstanding service and provided you with an excellent guest experience. We look forward to serving you again when you are back in San Antonio. Your Raving Fan, Rob L,

Abilene, Texas
Reviewed 23 November 2016

This was a perfectly good hotel, nicer than a typical Red Roof Inn. The quality was just fine and the room didn't lack anything I needed. It seemed like a good, reasonable accommodation near downtown San Antonio. From the hotel, you simply turn right and walk under a lighted bridge to get to downtown. It just takes a few minutes....

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Helpful?
1Thank carrie62
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear carrie62, Thank you for your review of our hotel. We are delighted you enjoyed our hotel. You are correct we are close to many attractions here in San Antonio all with in a very short walk. In any downtown location there are some homeless people out and about. Like you indicated use your common sense and you will be...

Wisconsin
Reviewed 22 November 2016

Stayed here five nights for conferences. First two nights was in a deluxe solo King room. This was a nice room with a decent bed, frig and microwave, a nice desk and chair for those who need to work in their rooms. The desk was actually of a usable size, not one of those tiny hotel desks. Bathroom small but...

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Helpful?
Thank NorthWoodsWanderer
Rob L, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Dear NorthWoodsWanderer, Thank you for your review of our hotel. We do offer many room types here all the way up to our premium rooms which have an upgraded linen package , snack box , just to name of few of the amenity's. I will be sure to pass on your comments to the team so that we may continue...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ San Antonio Downtown - Rverwalk is a pet friendly, family friendly hotel. This hotel is close to The Alamo, San Antonio Convention Center, the Riverwalk, the Alamodome and River Center Mall in downtown San Antonio, TX. The hotel is also close to Lila Cockrell Theatre, Market Square, Freeman Coliseum, AT&T Center and Splashtown.When you check into the Red Roof Inn San Antonio Downtown - Riverwalk, check out the fantastic new amenities in our NextGen ® design rooms that are 100% smoke free and feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessels sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, new seating and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! We feature a conference room, business center kiosk, free local and domestic long distance calling, ATM, an outdoor pool, elevators, interior corridors with WiFi available throughout the property. Selected rooms offer microwave and refrigerator units (a nominal fee may apply; please inquire). Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. Experience our complimentary “Grab & Go” Breakfast of bagels, apples, oranges, juice, coffee and tea in the lobby. We offer “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Parking is available for standard vehicles for $15 per night with in and out privileges. well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ San Antonio Downtown - Riverwalk

Address: 1011 E Houston St, San Antonio, TX 78205-2029
Region: United States > Texas > San Antonio > East Side
Price Range: $110 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ San Antonio Downtown - Riverwalk 2.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
San Antonio Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ San Antonio Downtown - Riverwalk staff and other travellers.
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Hamilton texas
over a year ago
McDonough, Georgia
Santa Fe, Texas
over a year ago

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Questions? Get answers from Red Roof PLUS+ San Antonio Downtown - Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if hotel offers refrigerator and microwave before booking. Request a room on the back side of the building to avoid road noise.”
 of 5 bubbles 659handyr, 2 Jan 2017 | Read review
“Beware of extra parking charges”
 of 5 bubbles KSmith13, 2 Jan 2017 | Read review
“There's a major freeway on one side of the hotel.”
 of 5 bubbles Lauriejed, 20 Nov 2016 | Read review
“Advise not to reserve to stay at this hotel”
 of 5 bubbles smschwab1, 16 Nov 2016 | Read review
“Ask for a room away from the Interstate.”
 of 5 bubbles EricK889, 26 Oct 2016 | Read review
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