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Aloft San Antonio Airport

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342 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Silsbee, Texas
Reviewed 3 September 2014

This is my first stay at an aloft hotel, like the concept, very simple and clean, easy parking, 100 degrees with room facing west and had no problem with the a/c. Traffic noise was higher than I expected with trucks and loud cars being very audible, even on the top floor. I will stay here again as the location is...

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Thank SheriffofTexas
Houston, Texas
Reviewed 3 September 2014

Front desk service and attention to detail was very surprising. Really wanted to make sure we were well taken care of. Hotel décor was very nice and fitting for the style of property it was. Would definitely consider staying here again.

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Thank wec1108
Atlanta, Georgia
Reviewed 31 August 2014

Located near the airport in a shopping center, right off the highway. Many dining (mostly chains) options in the same shopping plaza. Room was clean and has the typical aloft amenities. Gym was good size for an airport property, nice pool. Parking can get a bit tight outside the front door. If the lot is full, you have to go...

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Thank fuhrersteve
Canberra, Australia
Reviewed 30 August 2014

I've stayed here three or four times now, and the in room wifi is super unreliable. Its at its worst mid week when the hotel has more guests, but its never great. Its annoying if you're trying to get some work done in the evening or trying to skype your family back home. This is the worst wifi I've ever...

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Thank mikalstill
Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear mikalstill, Thank you for taking the time to provide your feedback with us. We greatly appreciate your loyalty and take all of our guest reviews very seriously. We are sorry for the complications you experienced with our WiFi. We understand your frustrations because having reliable Internet is crucial for business travelers, so we have shared your comments with our...

Santa Fe, N.M.
Reviewed 26 August 2014

This was my second stay at the Aloft in the last twelve months, and I was underwhelmed. There were two maintenance issues with my room that were kind of annoying: the shower knob was loose and looked gross, and there was a large, brown stain on the carpet, right in the middle of the floor. Overall, I would still recommend...

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Thank DavidBradley
Reviewed 18 August 2014

our room never cooled down,the hallway was nice and cool.we where tempted to sleep with room door open. ac unit was replaced with a old used unit was no help. several time we asked for manager and an no one helped. we wished we had stayed at a diffrent hotel but everthing was booked . we made the best of...

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2Thank Carlos C
Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear Carlos C, We strive to make our guests as comfortable as possible, and we apologize for your dissatisfying experience at our hotel in regard to your guest room and customer service. Rest assured, your comments have been addressed and properly handled to ensure this is better maintained for an improved guest experience. Again, we are very sorry to not...

Reviewed 15 August 2014 via mobile

Super friendly staff. Good bar keep. Above and beyond lobby, seating areas. FREE billiards. Charging locations at tables. Super good vibe over all. Decent swimming pool. The "back yard" is Bonus. The grassy area and back yard seating is a nice bonus. It is a smaller property than I had anticipated. But it does allot for what it has. My...

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Thank Moe W
Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear Moe W, We are very pleased you loved your experience while staying at our hotel and liked our amenities, guest rooms, and common spaces. We appreciate your kind review, and hope to see you again should you return to the San Antonio area. Warm regards.

Reviewed 14 August 2014

only had one night here, but room was fine. Parking lot was a little tight. The lot is shared apparently with other businesses. Arrived around 9:30 and lot was pretty full. check in was a little slow but once the desk agent got off the computer and could help me, it went smoothly. Ground floor is like other Aloft's and...

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Thank Hy_Chapparrel
Clayton, North Carolina
Reviewed 14 August 2014

This was a nice hotel to stay at. The architecture is modern, the place is clean, the staff is friendly, and its surrounded by plenty of things to do and restaurants to eat at. We stayed on the fifth floor and it was pretty quiet, with the exception of hearing some hot rods in the parking lot late in the...

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Thank Lori S
Princeton, New Jersey
Reviewed 12 August 2014

Aloft is going for the hipster look at a moderate price point. The lobby has a beautiful bar with attractive seating and a pool table next to it. Unfortunately, this has become a hot spot for locals in their 20s.(There is also a nightclub across the street, further swelling the crowds) I arrived at midnight after a long flight, to...

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Thank MayorMom
Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear MayorMom, Thank you for your review. We are sorry for the noise disturbances you experienced during your stay. We have shared your feedback, as we strive to make all guests as happy and comfortable as possible during their Aloft adventure, and will work with our team to ensure this is improved for a better guest experience. We hope you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our hotel's complimentary airport shuttle service is just the beginning of our many amenities. Enjoy comfortable boutique rooms and the popular w xzy bar. ... more   less 

Additional Information about Aloft San Antonio Airport

Address: 838 NW Loop 410, San Antonio, TX 78216-5616
Region: United States > Texas > San Antonio > Uptown Loop
Price Range: $142 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft San Antonio Airport 3*
Number of rooms: 139
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Also Known As:
Aloft San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Aloft San Antonio Airport staff and other travellers.
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Questions? Get answers from Aloft San Antonio Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay as far away from the elevator as possible!”
 of 5 bubbles 128nd, 7 Nov 2016 | Read review
“If you want to avoid noise, ask for a room away from the pool area.”
 of 5 bubbles LatJ_11, 25 Oct 2016 | Read review
“Ask for higher floor opposite bar/lobby”
 of 5 bubbles CedarPointFan75, 4 Aug 2016 | Read review
“avoid the first ground floor if possible”
 of 5 bubbles indib0b, 1 Aug 2016 | Read review
“Free to bring pet”
 of 5 bubbles Ameljoog, 2 May 2016 | Read review
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