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SpringHill Suites San Antonio Airport

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Traveller (74)
Room & Suite (57)
Dining (5)
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Overview
  • Excellent32%
  • Very good35%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (281)
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All reviewssan antonio airporttoilet and sinkfrosted glasshear planesfront deskthe spring hill suitescar rental returnan early flightcourtesy shuttledesk areawafflesseparate roomssmall refrigeratorshort staysliding doordecent breakfastindoor pool
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11 - 15 of 272 reviews
Reviewed 4 January 2018 via mobile

We are Marriott Platinum and opted to stay at the hotel one night for an early morning flight. Our room must have been located directly on the runway as planes sounded as if they were landing and or taking off in our room until after...More

Thank MOMOF2B
Response from Tiffany R, General Manager at SpringHill Suites San Antonio AirportResponded 6 January 2018

Dear MOMOF2B, Thank you for sharing your feedback regarding your stay. I apologize for the issues you experienced during your stay and would have liked to speak with you while you were here. Please feel free to reach out to me so that we may...More

Reviewed 28 December 2017 via mobile

I was staying with my family in this hotel the night of December 25 and the heating system of the room did not work, they moved us to a room where the cleaning had not been done so they moved us to a third room,...More

1  Thank Carlos R
Response from Tiffany R, General Manager at SpringHill Suites San Antonio AirportResponded 1 January 2018

Dear Carlos R., Thank you for your feedback. I apologize that we were unable to fix the bathroom lock on your room until the morning. We are located directly across from the Airport and as such there is some noise associated with the planes landing....More

Reviewed 8 December 2017 via mobile

Typically for business I will stay in the Marriott chain of hotels. This hotel was a bit of a disappointment especially in comparison to the other Marriott hotels. The staff was very friendly but the room I stayed in could use a good cleaning. There...More

Thank Tkinder019
Response from Tiffany R, General Manager at SpringHill Suites San Antonio AirportResponded 9 December 2017

Dear Tkinder09, Thank you for your feedback. Please accept my apologies for the issues you experienced during your stay. Our goal is to provide our guests with a great experience and we would love the opportunity to do so for you. If you would like...More

Reviewed 6 December 2017 via mobile

Right off the highway and across the street from the airport. Very convenient location within close proximity to many attractions. However, the airplane noise is very loud each time they are landing. Not much can be done with the engine noise, however, the hotel should...More

Thank Cypressman
Response from Tiffany R, General Manager at SpringHill Suites San Antonio AirportResponded 7 December 2017

Dear Cypressman, Thank you for your feedback regarding your recent stay. I apologize that you did not get a great night’s sleep. We do offer earplugs, sleep masks, lavender relaxation wipes, and a QR code to a white noise app that are all available at...More

Reviewed 18 November 2017

Arrived late at night and was promptly picked up at airport. Our room was on the 4th floor and I heard planes flying over all night. Room was well appointed and clean. Wasn't impressed with the breakfast. Scrambled eggs, cereal, bagels. Problem was that only...More

1  Thank pebb
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$108 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (57)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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MrsMontgomeryforever
23 September 2015|
AnswerShow all 2 answers
Response from Sheldon G | Reviewed this property |
Parking is free and plenty
0
Votes
Room Tips
"King sized regular room"
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"Avoid, AC doesn't work well, low flying planes, you'll probably get sick"
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"Get a room opposite the airport"
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"No recommendation. Every room is noisy!"
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