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SpringHill Suites San Antonio Airport

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232 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Airport
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Showing 224: English reviews
Atlanta, Georgia
Reviewed 20 October 2016

My family and I stayed at the SpringHill Suites one night while in San Antonio. Our travel plans changed and we ended up staying in town one more night. My husband picked this location because it was near the airport and we had an early flight out the next day. With that being said, we had no expectations expect a...

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Helpful?
Thank dlbarmore225
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Dlbamore225, Thank you very much for leaving this amazing review!! Our SpringHill is newly renovated with an updated design package with furnishings by West Elm. We will make sure we share your information with James and our team you kind words of encouragement. We look forward to seeing you and your family on your next trip to the San...

Denton, Texas
Reviewed 14 September 2016 via mobile

Whenever I'm in San Antonio for business this is my preferred location. It's airport close and I can get anywhere around town in minimal time. The rooms are always clean; the beds are very comfortable and the staff is accommodating. Breakfast is served from 6:30AM to around 9:30AM and while it's not the greatest, it more than passable (and it's...

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Helpful?
Thank David Z
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello David Z, Thank you for taking the time to leave us a review. It's great to hear that we are your preferred hotel in San Antonio! I will let our staff know the kind words you have expressed about our service and amenities. We look forward to seeing again on your next trip.

Denver, Colorado
Reviewed 11 August 2016

My husband and I stayed here for a night while in San Antonio for a funeral. The room was comfortable, and we enjoyed the breakfast. The best part of our stay was the staff. They were so helpful and went out of their way to make our stay pleasant. I will definitely stay there again!

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Helpful?
Thank Terri L
Denton, Texas
Reviewed 8 August 2016

We decided last minute to travel to San Antonio a day earlier than planned and our other hotel had no rooms available so we booked here. The front dest was very friendly. She said I couldn't pay with cash though. It was at one something in the morning so I'm assuming that's why? We already had a card on file...

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1Thank StephOlson0823
Arlington, Texas
Reviewed 1 August 2016

What a great hotel, staff very friendly, rooms very large and extra clean. Felt like I was sleeping on a cloud. Large shower was nice after a long day at sea world. Nice to have a frig in the room. Travel with my son and his family kids(6&4) loved the large rooms? Did not want to leave. Will stay again.

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Helpful?
Thank Vigur
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Vigur, Thank you so much for such an amazing review! We are glad you and your family enjoyed your time here and enjoyed our newly renovated guest rooms. These new rooms offer a West Elm décor package and give us max amount of space for relaxing. Its great to hear your vacation to San Antonio was such a success...

Arlington, Texas
Reviewed 26 July 2016 via mobile

To start off, my family and I were not at the hotel most of the day. We pretty much just slept and had breakfast there. The room was nice, a couple of minor issues such as the bathroom door lock being broken, the bathroom fans not working, and the bathroom floor was not clean. It felt gritty, like someone had...

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Helpful?
Thank Oscar C
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Oscar C, Thank you for taking the time to leave a review. We will be sharing the information from your stay in our daily hotel meetings with a goal that we leave each guest wanting to always return back to the SpringHill Suites San Antonio Airport. We appreciate your loyalty to Marriott and hope to give us another chance...

Dallas, Texas
Reviewed 8 July 2016

We stayed here the weekend of 5/13-5/15 and at that time the hotel was still in the middle of remodeling the lobby area. When I made the reservation I made sure let them know that we would be a late arrival. I also called to remind them on our way to San Antonio so we wouldn't have any issues when...

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Helpful?
Thank LPC0808
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Good Morning LPC0808, We value the time it took for you to leave us this review. We have experienced small construction issues due to the hotel remodel, and have since fixed all issues reported to us from guests like yourselves. Guest input during times of construction are very important to help us provide well maintained guest rooms and ensure your...

Santa Ana, California
Reviewed 2 July 2016

Second time staying at a SpringHill Suites property in two weeks. This one had a fairly modern room layout with separate toilet and shower rooms. Each had a sink and mirror so a family or a couple could get ready a lot quicker with this arrangement. The only down side we noticed was a lack of desk staffing at times....

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Helpful?
Thank Bill G
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Bill, Thank you very much for taking the time to leave us a review and bringing areas of opportunity to attention. We have since updated availability of our shuttle and driving team to 24hrs daily. We appreciate your loyalty to Marriott and look forward to being your choice in hospitality during future trips.

Broken Arrow, Oklahoma, United States
Reviewed 2 July 2016 via mobile

We left a pair of headphones. Called immediately from the airport. The front desk clerk was female and working Sunday June 19th named kimberlee said if we sent a ups label she would ship it. We have since called at least four times. Every time we are promised they would be shipped. Guess what, we can track the label Kimberlee...

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Helpful?
2Thank CyndiLeeKing
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello CyndiLeeKing, I want to apologize for this inconvenience you have experienced. I would like to follow up with you further to ensure all items have been received. Please contact the property at 210-804-2266 or email me at melody.haines@Marriott.com. We want to thank you for choosing SpringHill Suites San Antonio Airport and do hope you will give us another chance...

Indianapolis, Indiana
Reviewed 10 June 2016

My family stayed at the Springhill Suites on May 24 prior to catching a flight on the 25th. The hotel itself is fairly standard with a small pool, a small drink and snack selection and a moderate breakfast area. The location relative to the airport and rental car companies is excellent. As other reviewers have mentioned, the hotel has been...

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Helpful?
Thank Paul S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 Northeast Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $152 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for all travelers”
 of 5 bubbles Vigur, 31 Jul 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DCochranAustin_Texas, 6 May 2016 | Read review
“We were on the top floor--very quiet.”
 of 5 bubbles LiamandOonah, 30 Jan 2016 | Read review
“Rely on James and his colleagues to help. Trust them . They are out to help you and show it by their mannerisms.”
 of 5 bubbles V7525WQmichaelc, 16 Jan 2016 | Read review
“The rooms are so well insulated and none are close to the freeway so you are not disturbed by noise.”
 of 5 bubbles 400yvette, 16 Dec 2015 | Read review
5 of 5