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SpringHill Suites San Antonio Airport

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SpringHill Suites San Antonio Airport
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245 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Airport
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Showing 237: English reviews
Laredo,Texas
Reviewed 17 August 2015

I was skeptical at first, staying so close to the airport. Never once did I hear a single plane. The check in process was very smooth even though there were two people ahead of me who had several questions regarding the property and nearby restaurants. The front desk clerk handled these questions quickly and professionally. My room was spacious and...

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Helpful?
Thank mikeAL2015
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you very much for the feedback! We are in the process of evaluating our breakfast hours and are in talks to possibly delay the finishing time, especially on weekends. We appreciate the great review and hope to see you again whenever your travels bring you back to San Antonio!

Regensburg, Germany
Reviewed 16 July 2015

Fully functional hotel with a pleasant staff (Christina and Andrew) who brought a new telephone to the room so there would be a working one. Ideally situated with a complimentary airport shuttle to SAT. There are no dining establishments within walking distance, so eat before you arrive. Suggest letting the fan run all night to cover the HWY 410 noise....

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Helpful?
Thank Jenny H
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you very much for the feedback. We do have restaurants within a half mile walking distance and several restaurants that deliver to our location. I apologize for any miscommunication in regards to that. Thank you again for the review and we look forward to seeing you again whenever your travels bring you back to our area!

New Braunfels, Texas
Reviewed 11 July 2015

I chose to stay here because I am a Marriott Rewards member and it is also a 2 minute drive to the airport, which is beyond convenient for an early flight. My boyfriend and I checked in and the front desk agent gave us a welcome bag with water and some snacks. I thought that was a nice touch, and...

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Helpful?
Thank MaintGal
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate the feedback and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 9 July 2015 via mobile

I was not pleased at all for the services provided. Very nice layout/ design but lacks basic stuff like shampoo, lotion, shaver, towels ( just two?). A three star hotel should be a lot more luxurious than this. I requested for 2 queen beds but of no avail. I want to get out as fast but I booked with Priceline,...

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Helpful?
Thank Leonil D
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

I apologize for the clerk in Ontario, Canada, however, here in San Antonio, Texas, we definitely won't look down on you for booking on Priceline. Thank you for bringing those items to our attention so that we may rectify them. For guaranteed room types, I absolutely recommend booking on Marriott.com. Thank you for the feedback and we look forward to...

Germantown, Maryland
Reviewed 27 June 2015

This hotel is pretty nice. I chose this place simply for its location to the airport. It is also close to highway. The suite is spacious, clean, and very comfortable. The sleep quality is good. The gym has enough equipment. The Wi-Fi signal was OK, but the speed was a little slow (2 Mbps)

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Helpful?
Thank dawalish
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

We appreciate the feedback and hope to see you again whenever your travels bring you back to San Antonio!

Reviewed 24 June 2015 via mobile

Awesome looking hotel! Absolutely loves this hotel. This is a brand new hotel with a beautiful layout and hotel room. The bathroom in the queen suite is separated with the shower and sink and one room with a sliding door and the toilet and sink in another area. It made it easier for me and my wife to get ready...

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Helpful?
Thank Sheldon G
Brian T, Guest Relations Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you very much for the feedback and we look forward to your next visit!

Annapolis, Maryland
Reviewed 27 May 2015

The staff was wonderful, the room cozy yet spacious, and modern, overall a really great hotel! Despite being next to the airport, we were never bothered by planes flying overhead. We came in last minute, along with my husband's grandparents, and the staff were more than accommodating. They found a room that met the grandparents needs as far as getting...

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Helpful?
Thank Mandy C
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We appreciate your comments.

Reviewed 24 May 2015

We used to come here all the time before flights out of San Antonio or to drop our BMW at service (BMWSA nearby). That ended in June of 2014. The planes from the airport fly directly over the hotel. It's loud and impossible to rest. Breakfast is a joke, overcrowded and under replenished. My wife refuses to stay here. We...

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Helpful?
Thank Terry R
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

We are extremely disappointed we did not meet your expectaions. We apologize and thank you for your response.

San Antonio, Texas
Reviewed 22 May 2015

Hotel is located very close to the airport and rental car location making it very convenient for the my regular travel to San Antonio. Is always nice when I happen to check in whe Qua, one of the front desk employees in this location, is on duty. He is very attentive, courteous and helpful.

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Helpful?
1Thank Carlos G
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We appreciate your comments.

Frisco, Texas
Reviewed 21 May 2015

The hotel is clean and centrally located to the airport and convenient driving distance to all San Antonio attractions. I have to say the front desk staff is head and shoulders above the rest. Especially a young gentleman named Qva, he was informative on where to eat, engaging concerning local events and helpful when to the point of loaning me...

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Helpful?
1Thank Cbonis
Rhonda R B, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your response. We appreciate your comments. Qua is a valued member of our team.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 NE Loop 410, San Antonio, TX 78216-6050
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $165 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on top floor but the planes were not too noisy”
BettylouR, 9 Apr 2017 | Read review
“Don't stay here.”
  • Sleeps 1 person- and a few mice of course..
  • More mice droppings
  • Mice droppings
  • More droppings
  • Mice dropping
Elenisav, 18 Mar 2017 | Read review
“Great for all travelers”
Vigur, 31 Jul 2016 | Read review
“Ask for a room away from the highway”
DCochranAustin_Texas, 6 May 2016 | Read review
“We were on the top floor--very quiet.”
LiamandOonah, 30 Jan 2016 | Read review
5 of 5