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BEST WESTERN PLUS Lackland Hotel & Suites

Booking.comUS$120*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Lackland Hotel & Suites
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630 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Lackland Hotel & Suites
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Showing 624: English reviews
McKinney, Texas
Reviewed 14 February 2017

I found the BW Atrea in SA, TX to be a nice and quiet hotel. Large, clean room with a super comfy bed. The breakfast had an excellent variety and was fresh. Decor gave the hotel a homely feel. Easy access to shopping, restaurants & the air force base.

Review collected in partnership with Best Western
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Helpful?
Thank flowerstar74
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Eagle River, Alaska
Reviewed 10 February 2017

Stayed for 14 nights while I was at lackland AFB for a school. Excellent sevice. And never had an issue. One thing to remember is Air Force graduations happen every Thursday and Friday so book in advance and the location distance from the base entrance was convenient.

Review collected in partnership with Best Western
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1Thank martinezpj
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Reviewed 8 February 2017 via mobile

People were friendly and helpful. Minutes from base. Clean and food was excellent. Would recommend this place for anyone traveling in San Antonio area for any reason. Made our visit to Lackland A great experience.

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Helpful?
Thank Leah W
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Traveler, Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Plus Lackland. We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

Portland, Oregon, United States
Reviewed 8 February 2017

After booking at another hotel, we were recommend the Best Western Atrea and changed our reservations. We were not disappointed. The room was very spacious, clean and fairly updated. The hotel staff was very pleasant, and the breakfast was available early on Thursday and Friday to accommodate families, like ours, attending Air Force BMT graduation. The hotel is just minutes...

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Helpful?
Thank Megan K
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, We are so happy to hear you enjoyed your stay here at the Best Western Plus Lackland. On behalf of all of us "Thank You". We are glad to offer the full breakfast early, not only to our BMT families, but to all who are here to enjoy. I was sorry to hear of the small issues you...

Pearson, Georgia
Reviewed 5 February 2017

Very helpful. Made you fell welcome. Great place to stay for BMT. They had all information printed with perfect instructions. Room very clean and all the staff was very kind and helpful . They even serve breakfast at 5:30 to accommodate BMT guest so they would not be hungry

Review collected in partnership with Best Western
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1Thank wandaw731
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our website for promos that you might be interested in. We look forward to seeing you again soon.

Edward Richards
Reviewed 2 February 2017

The hotel was an excellent choice for attending the USAF graduation. It was clean and the front desk ladies were very helpful with information on the events. The area was in a good location (neighborhood wise) and we always felt safe no matter the time we got back.

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Helpful?
Thank Edward R
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Traveler, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.

Miami
Reviewed 31 January 2017 via mobile

I reviewed many hotels on & off base for graduatuon weekend, I'm so glad I choose this one. First off, the staff is super friendly and helpful. First thing they did was give us a map of the area & Lackland AFB and highlighted our direct root to and from the base for the Airmen's run & Graduation. The hotel...

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Helpful?
Thank thomasis59
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. From all of the staff to you, we would like to say "Thank You". We take pride in the work we do to...

Clyde
Reviewed 25 January 2017

Beautiful location, on a hill overlooking the free way and many restaurants. You couldn't hear the freeway. Staff was very friendly! I was very lucky to get a room because of Lackland AFB graduating. It all worked out! I will definitely come back to stay!!🤗

Review collected in partnership with Best Western
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Helpful?
1Thank dianacY8045GQ
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future.

La Mesa, United States
Reviewed 24 January 2017

My husband and I enjoyed our stay at Best Western ...the Staff was helpful and friendly ...Breakfast was fantastic...atmosphere in lobby was wonderful and most important the rooms were terrific...slept like a baby. ...We came for our Grandsons Air Force graduation ...the staff was helpful with directions and also places to see and places to eat. Will always come back.

Review collected in partnership with Best Western
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Helpful?
1Thank E9011TPdavidl
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Traveler, Thank you for taking the time to review our property. I am glad to hear that we will be your top choice when you visit San Antonio. We look forward to welcoming you back soon!

Saratoga, Wyoming
Reviewed 21 January 2017

The hotel is close to Lackland and not overpriced. The cleanliness of the room and amenities starts out well, but don't expect that to continue. You must make up your own room and retrieve towels from the main desk most days.

Review collected in partnership with Best Western
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Thank V5072DGstephaniep
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write a review regarding your experience with us at the Best Western Plus Atrea. We apologize for any issues you may have had. I assure you this is not our procedures and we have taken the appropriate actions to resolve this matter.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Lackland Hotel & Suites

Address: 3635 Crooked Trail, San Antonio, TX 78277 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Region: United States > Texas > San Antonio > Far West Side
Price Range: $171 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#2 Family Hotel in San Antonio
#8 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Lackland Hotel & Suites staff and other travellers.
22 questions
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over a year ago
Jacksonville, Florida
7 months ago
Fairbanks
10 months ago

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Questions? Get answers from BEST WESTERN PLUS Lackland Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy access to Lackland Air Force Base!!!”
, 30 Mar 2017 | Read review
“The upper floors may be more quiet due to the breakfast area on the first floor and no door separating the hallway from it.”
SGeries, 27 Mar 2017 | Read review
“Rooms on the back side are quieter”
Mrtex57, 19 Feb 2017 | Read review
“4th floor, so no one's over you, away from the elevator, and exit doors”
Funfabmim, 9 Jan 2017 | Read review
“Our room faced the highway but we didn't hear a lot of traffic noise because we kept the fan running to provide white noise”
howarde913, 5 Nov 2016 | Read review
5 of 5
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US$120* /night
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Prices are for 1 room, 2 adults
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