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SpringHill Suites San Antonio Downtown/Riverwalk Area

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SpringHill Suites San Antonio Downtown\/Riverwalk Area
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339 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Start your review of SpringHill Suites San Antonio Downtown/Riverwalk Area
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Aledo, Texas
Reviewed 2 days ago NEW

We stayed here over the UIL Boys Basketball State Tournament. It was 1/2 the price of the riverwalk hotels and the parking was $12 and easier to get around. It is 4 blocks from the riverwalk so the walk was worth not having to find a place to park. The rooms were nice and the staff was very friendly.

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Helpful?
Thank Reddevil26
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you so much for your great review! We are so pleased to see how much you enjoyed your stay with us and our accommodations. We hope to see you back next year!

Corpus Christi, Texas, USA
Reviewed 1 week ago

Not right on the river but only about a 10 min walk to it. Positives: An excellent staff. Some of the friendliest and helpful I have seen at a hotel and that includes some of the resorts i have been to. Historic San Antonio is all around you at this property. Room was just right considering we were gone all...

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Helpful?
Thank CRAIGGL
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Such a great review and I am very pleased to see that you were treated with great customer service in a location that was convenient to your needs and activities! We hope to see you back again in the future!

Houston, Texas USA
Reviewed 15 February 2017

This was a very nice facility and the room was very nice with two living areas and TVs. The location was excellent being close to the Riverwalk and La Villita. The main drawback was insufficient parking which came with a $12 daily fee.

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Helpful?
Thank EarthlingPat
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

So glad to see that you were pleased with your accommodations while staying with us and the location was so convenient for you. We are in a very host spot of San Antonio and we are happy you were here with us and experienced a positive time! Come back and see us!

Sydney, Australia
Reviewed 6 February 2017

Great spacious hotel. Our concierge James was amazing, very friendly and helpful. Location was great, walking distance to the Alamo, Riverwalk, shopping and restaurants. Breakfast was complimentary with good selection. Rooms were clean and comfortable. Overall a great stay.

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Thank Fisher_From_Oz
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

What a great thing to see when our guests chose us and it turned out to be an exceptional experience from room to location of activities. We hope you will return in the future and appreciate your comments and positive review!

Houston
Reviewed 31 January 2017

The location is perfect within easy walking distance to the convention center, restaurants, and the Riverwalk. The hotel is clean and comfortable as well. Breakfast was better than average. Also, the rooms are wonderfully sized with an outer living room separated from the bedroom area.

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Helpful?
Thank gumchain
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank so much for your positive review and enthusiasm regarding your stay! We have a really great breakfast and are happy to see that you felt the same way! We hope you will come back and see us when returning to San Antonio!

Phoenix, Arizona
Reviewed 27 January 2017

We came into town at 8pm looking for a place to stay last minute on a Tuesday evening while heading to Houston. We decided we wanted to stay near riverwalk so we could walk to get dinner after checking in. When we walked into the hotel the gentleman working the front desk was very helpful and nice. We were quote...

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2Thank EliteEventServices
ndahl524, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you for your review and feedback. I am very pleased to see that our Guest Service Agent was able to assist you last minute and that you enjoyed your selection! We hope you will return again if ever visiting San Antonio!

California
Reviewed 23 January 2017

Stayed here while passing through on a road trip. The original plan was to visit the riverwalk but the temperature was unusually cold and it was in the 20's and we weren't prepared for such cold temps so we had to skip it. The hotel is in a very good location, close to the Riverwalk. Thankfully we had a car...

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Helpful?
Thank travelovinmom
Management response:

Thank you for your comments, we are pleased to see that you had a good experience and hope to welcome you back again in 2017. I will share your positive feedback with our staff and ensure they know how helpful they were. Sincerely, Nicole D., General Manager

Houston, Texas
Reviewed 19 January 2017

Stayed here over New Years because we were attending Celebrate San Antonio and it was within walking distance. Overall the hotel is fine but it seemed dirty. The hallway carpets were not vacuumed and one day there was a pile of dirty towels outside one of the rooms that remained there most of the day and overnight. The room was...

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Helpful?
Thank mamador2017
Management response:

Thank you for sharing your comments regarding your most recent stay. It sounds as though your experience could have been better which is disappointing to hear and we are very sorry for the inconveniences you mentioned. We'd love to make it up to you by offering a special rate or perhaps just having you back on us to show you...

Flower Mound, TX
Reviewed 18 December 2016 via mobile

Stayed here on a recent business trip. Convenient to River Walk. Parking was $12/ day. Staff was very friendly and helpful. Rooms were clean & comfortable. They have a small bar that is open until 11pm and free breakfast. Would stay here again

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1Thank serwin99
Management response:

Greetings! I am so pleased to hear about your positive experience and do look forward to your next arrival. Please let us know if there is anything we can do to ensure the same type of experience on your next visit! Sincerely,

California
Reviewed 15 December 2016

Large, clean and comfortable rooms. Walking distance to the convention center (10 min). Friendly, front office staff. The breakfast is fair and consistent. Lower cost option with quality. The heater/AC was not the best in function but I did not needed the unit very much.

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Helpful?
Thank lukcan
Management response:

Thank you for sharing your feedback with regards to your most recent stay. We are happy to hear that you enjoyed your time with us and hope that if you return and find that there are any issues in your room that you will notify one of our team members so that we can resolve that for you during your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Address: 524 South St. Mary's Street, San Antonio, TX 78205 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Price Range: $218 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and other travellers.
8 questions
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Frisco, Texas
Kingwood, TX
1 month ago
dickinson
over a year ago
Dallas, Texas
11 months ago

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Questions? Get answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles Stevegold69, 15 Sep 2016 | Read review
“high floor”
 of 5 bubbles Katconcierge, 14 Aug 2016 | Read review
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