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SpringHill Suites San Antonio Downtown/Riverwalk Area

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SpringHill Suites San Antonio Downtown\/Riverwalk Area
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329 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Downtown/Riverwalk Area
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Showing 322: English reviews
Cambodia
Reviewed 13 September 2013

We stayed here in August while visiting family. We didn't want to get into the tourist mode, yet we wanted to be close to the centre, the Alamo and the Riverwalk. This mid-priced hotel suited us perfectly. It is a very pleasant stroll to the Riverwalk area for dinner, and to the Alamo for sightseeing. Our room was big enough,...

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Helpful?
Thank IrishTraveller90
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear Irishtraveller90, Thank you for your positive review. We are very pleased to hear that you had an enjoyable stay. Thank you for commenting on our convenient location, clean rooms, and helpful staff. We are also happy to hear that you would enjoy staying with us in the future. Hope to see you again soon.

Phoenix, Arizona
Reviewed 12 September 2013

Here on business, great staff ,Salena at the front desk went above and beyond to make my stay enjoyable. I travel very frequently and the quality, cleanliness, and helpfulness of the staff was great. Beds are extremely comfortable , not hard , pillow top. I did not eat at the restaurant but the food looked ok. Walking distance is a...

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Helpful?
Thank Ken G
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear Ken G, We appreciate hearing your positive feedback. We are glad that our front desk staff went above your expectations and made your stay more enjoyable. Thank you for your kind review of our comfortable beds, convenient location, ease of parking, and helpful staff. We look forward to your next stay with us.

Mitchellville, Maryland
Reviewed 8 September 2013

This was my second stay at this property and Lord willing, I will be back again in 2014 and 2015. I escort groups cross country by train and staying at the Four Points Sheraton is one of the best places to stay among all of the cities we visit across the country . The Four Points Sheraton has accommodated over...

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Helpful?
1Thank RonL0210
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear RonL0210, Thank you for being a loyal guest of ours. We are very happy to hear that you and your guests look forward to staying with us. Thank you for your positive feedback about our cleanliness, location, service, and comfortable accommodations. We appreciate your kind review and we look forward to having you again soon.

Las Vegas, Nevada
Reviewed 29 August 2013

Location is a good distance from River walk that minimizes heavy traffic and crowds, and yet close enough to walk off a good meal. Parking fee was reasonable, and hot breakfast was OK. The beds were comfortable (I like a stiff bed), good shower pressure, and the extra (small living room area with second TV) prevented the feeling of being...

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Helpful?
Thank izzy706
dallas
Reviewed 19 August 2013 via mobile

We didn't sleep much cause the beds were not comfortable at all. The room itself was nice and had 2 tvs and a separate living area so that was nice. The cleaning lady didn't give us more clean towels or refill our kleenex box. The room service took forever to arrive. Probably won't stay again cause I need a soft bed,...

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Helpful?
Thank muneca2858
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you very much for giving us an opportunity to host you during your visit to San Antonio. I am sincerely sorry to hear that the bedding was hard. I have shared your comments with my supriors and we will be looking into that. I have also brought up your issues with housekeeping to our Housekeeping Manager. We do apologize...

Richmond, Virginia
Reviewed 18 August 2013

Stayed here on business 8-13-2013 till 8-15-2013 and just loved it. Not wanting to get caught up in the tourist herd I asked the staff about other nearby things to do and eat and man did they deliver. They gave me detailed directions to other neighborhood / residential places all within walking distance (Tito's, The Friendly Spot, Rosario's etc.). It...

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Helpful?
Thank Foodlum01
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you so very much for taking time to share your experience with us. I will defintiely let our staff know that they are sending guests to some great locations. We hope to see you soon on your next visit to San Antonio!

Adelaide, Australia
Reviewed 6 August 2013

I stayed 1 week in the Sheraton Downtown of San Antonio. The room was big, clean and comfortable. The hotel is very well located just near riverwalk. I was happy to be here. The nightmare began the last night when someone took the room next to mine. I just realized that there was a wooden door between my room and...

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Helpful?
Thank B0ud0ir
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you for taking time to share your experience with us. I sincerely apologize for you having to put up with noise from your neighbor during your stay. Please, if you can, contact me and let me know what room number you were in. I want to see if there is anything we can do to help cure this problem...

Houston, Texas
Reviewed 2 August 2013

Decent hotel, walking distance from main attractions. It also has a small parking lot, very convenient. Nothing extraordinary, but very nice overall, worth the price for the location. I would stay there again.

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Helpful?
Thank Carla Cristina O
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear Carla Cristina O, Thanks for taking the time to share your positive sentiments about our hotel with us. We're pleased to hear you enjoyed your stay and found our hotel to be convenient. We hope you will stay with us again on your next visit to the area.

Louisville, Kentucky
Reviewed 22 July 2013

My mom and I attended a conference last month in San Antonio. The conference hotel rates were $199/night. We were able to stay at this property for less than half. It was a great choice. It was just as close if not closer to the convention center than other hotels recommended by the conference. The riverwalk was less than five...

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Helpful?
1Thank TravelTravelNow
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

TravelTravelNow Thank you very much for taking the time to provide feedback on your most recent stay. Yes you are absolutely correct.....we are only a couple of minutes away from the convention center. And only 4 blocks from the popular South Bend area of the Riverwalk where all the bars and restaurants are located. Thank you again and we hope...

San Antonio, Texas
Reviewed 11 July 2013

We booked a room for the 4th of July last week and our stay was wonderful !!!!! Great front desk service, Stephanie was awsome and very helpful with info on Firework Display. Rooms were very clean and most confortable. Pool was awsome !!!!!! We will stay there again next year to see fireworks from the pool area. Highly recommend this...

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Helpful?
Thank C G
Mel_Garber, Starwood Hotels at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Dear C G, Thank you for taking the time to share your positive feedback on our hotel with us. We are so pleased to hear you enjoyed our hotel accommodations and that you found our staff to be friendly and helpful during your stay. We hope to welcome you back in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Address: 524 S Saint Marys St, San Antonio, TX 78205-3418 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Price Range: $163 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Hotwire, Odigeo, Priceline and Marriott so you can book your SpringHill Suites San Antonio Downtown/Riverwalk Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton San Antonio Downtown
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and other travellers.
6 questions
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dickinson
over a year ago
Dallas, Texas
Lethbridge, Canada

See all questions (6)

Questions? Get answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to river walk”
 of 5 bubbles 633peterl, 30 Sep 2016 | Read review
“Pick one in another hotel”
 of 5 bubbles marksX2041ZK, 16 Sep 2016 | Read review
“Get a room that overlooks the pool”
 of 5 bubbles Stevegold69, 15 Sep 2016 | Read review
“high floor”
 of 5 bubbles Katconcierge, 14 Aug 2016 | Read review
“The rooms are all about the same. Do not park under the trees!”
 of 5 bubbles ajmax01, 4 Aug 2016 | Read review
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