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03/12/2017 04/12/2017
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    Best Western Plus Palo Alto Inn & Suites

    12507 SW Loop 410, San Antonio, TX 78224-3195
    +1 877-959-5837
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    03/12/2017 04/12/2017
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    US$90
    US$90
    US$90
    Traveller (9)
    Room & Suite (8)
    Dining (4)
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    Overview
    • Excellent50%
    • Very good33%
    • Average8%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “front desk” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Palo Alto Inn & Suites
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (180)
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    1 - 5 of 178 reviews

    Reviewed 3 days ago via mobile

    We spent 5 days at this hotel for our 2 sons graduation from BMT. The rooms were reasonably priced, clean, and only about 15 minutes from the base. Easy access to the Valley Hi Gate. Traffic was light

    Thank Tamie O
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded yesterday

    Dear Guest, Thank you for taking the time and writing a review on our property. We're so glad we were able to meet your needs. We look forward to seeing you again soon! Sincerely, Hotel Manager

    Hotel's Favourite
    Reviewed 18 October 2017

    We had a wonderful stay! Our room was very clean, the bed was comfortable and the towels were fluffy. The 24 hr coffee in the lobby was wonderful and so was breakfast in the morning.. Wonderful staff ! Shout out to Unique and Victor. Both...More

    Thank WILLIAM D
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 5 weeks ago

    Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make...More

    Reviewed 2 weeks ago

    We stayed here when we were in town for BMT graduation. It wasn't the closest hotel to the AF Base, but we didn't mind being about 15 minutes down the highway. Our flight put us in town before lunch, so we saw a few sights,...More

    Thank danbrenda2016
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded yesterday

    Dear Guest, Thank you so much for your kind words and for recommending us to others. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel...More

    Reviewed 3 weeks ago

    Ants all over room and crawling on us.. staff did not care and offered $5 off and that was it. They were very rude and condescending about the whole thing. The room is all so obnoxiously expensive for the quality of the hotel.More

    Review collected in partnership with Best Western
    Thank matthewrI2477IZ
    Response from Rick B, Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 weeks ago

    Dear matthewrI2477IZ, Firstly I would like to thank you for taking the time to review your recent stay at the Best Western plus Palo Alto. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon...More

    Reviewed 2 October 2017

    Hotel was as expected- clean and comfortable. It was about 15 minutes from Lackland-- there are closer hotels if that's your destination. Breakfast was very good and well serviced. Room furniture and carpet is looking tired-- hallway had an odd odor. There is night security...More

    Review collected in partnership with Best Western
    Thank BCinSC
    Response from bwpluspaloaltoinn, webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 4 October 2017

    Dear Guest, Thanks for your kind words about our clean,comfortable hotel. I’m happy that everything met with your approval. We take serving our guests seriously and are pleased that we met your needs so well. We appreciate the opportunity to serve you and look forward...More

    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    503 reviews
    #36 of 358 hotels in San Antonio
    11.5 km
     
    La Quinta Inn San Antonio Lackland
    640 reviews
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    11.6 km
     
    Days Inn San Antonio at Palo Alto
    97 reviews
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    1.2 km
     
    Motel 6 San Antonio South
    10 reviews
    #200 of 358 hotels in San Antonio
    3.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$82 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Business Hotel in San Antonio
    • #52 Romantic Hotel in San Antonio
    • #75 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Best Western, Booking.com, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Best Western Plus Palo Alto Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Best Western Plus Palo Alto Inn And Suites ,
    • Best Western Plus Palo Alto Hotel San Antonio
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    Traveller (9)
    Room & Suite (8)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (8)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Motel 6 San Antonio South
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    1.21 km away
     
    Nearby Restaurants
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    Olive Garden
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    Nearby Attractions
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    7.92 km away
    Medina River Natural Area
    9 reviews
    6.47 km away
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    5.19 km away
    Picapica Plaza
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    Ask a question
    Questions & Answers
    Flightadjuster
    27 October 2016|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    yes we do offer military discount. Thank you Rick
    0
    Votes
    whahsh
    29 April 2015|
    Answer
    Response from Rick B | Property representative |
    21 and over
    0
    Votes
    Tanmishele
    23 March 2015|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    About 30 miles from the hotel
    0
    Votes
    Room Tips
    "We were on the 4th floor. It was very quiet."
    Read review
    "King Suite"
    Read review
    "Check if there's a heat exchanger outside!"
    Read review
    "Don't stay near the elevators if you can help it-- they are loud"
    Read review
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