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Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

101 reviews
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Traveller (3)
Room & Suite (19)
Dining (3)
Overview
  • Excellent38%
  • Very good22%
  • Average16%
  • Poor9%
  • Terrible15%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)Write a Review
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1 - 5 of 98 reviews
Reviewed 13 January 2018

The outside of the hotel, the lobby, and the breakfast area all look very nice and have very friendly helpful staff. But once you go up the elevator and get into your room, everything goes downhill from there. Our first room's header wouldn't work so...More

Thank AZman8tee
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded 3 weeks ago

Dear AZman8tee, I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am pleased...More

Hotel's Favourite
Reviewed 13 September 2017

I stay with the IHG chain all the time which lands me in may Holiday Inn locations across the country. Nice hotel, front desk employee was very professional, and hotel was very clean. No complaints on this stay. Excellent choice to stay for the evening.

Thank Bruce G
Reviewed 5 January 2018 via mobile

This hotel is receiving one star because of location. Near restaurants , Starbucks, and short drive to Sea World. Besides that this hotel was horrible ! I will list out each aspect in which I was so disappointed and feel that I wasted my money...More

Thank Nola F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded 4 weeks ago

Hello Nola F, Thank you for posting a review. It sounds like we fell below your expectations, particularly with the room's cleanliness. I am sorry for the letdown.   All reviews are not taken lightly, and I am thankful for the opportunity to look into...More

Reviewed 14 December 2017

We checked in around 8:00pm the evening before Thanksgiving. Our room was freezing cold and we could not get the heater to work. The desk clerk tried to fix it but gave up and said he would get the manager. The manager came and had...More

Thank OldTex3
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded 2 January 2018

Hi OldTex3, Thanks for spending your Thanksgiving with us and I appreciate your time to share your feedback. I regret to know that your stay was below your expectations because of the overall condition of our hotel especially the heating system in the room you...More

Reviewed 16 October 2017

This hotel is tucked between two major theme parks and tons of shopping and eateries in the area. Hotel itself, parking is a little cramped at night, but hotel is clean, quiet and safe (decent neighborhood). Sonic and Starbucks are in walking distance, but the...More

Thank BigRobUTSA
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$84 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (19)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Fresh waffles!! Near a movie theater!!"
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"Don't stay here."
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"Higher up the better for noise and security"
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"Try other hotels"
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