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SpringHill Suites San Antonio SeaWorldR/Lackland

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SpringHill Suites San Antonio SeaWorldR\/Lackland
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222 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Odessa, Texas
Level Contributor
7 reviews
Reviewed 2 weeks ago via mobile

Great place, people were very friendly, rooms were super clean and beds were very comfortable! Absolutely favorite thing was the little walk in closet and the sofa actually had a trundle bed underneath! Highly recommend if you like comfortable rooms where you can control the temperature!

Helpful?
Thank Carol C
Management response:

Dear Carol C, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. As valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

1 review
Reviewed 2 weeks ago via mobile

Great stay!!! Loved the divided room and the separate shower and bathroom. It provided plenty of room for my son who graduated to just chill for a few hours. Less than 10 min to base after we figured out the 410 loop. Great experience!

Helpful?
Thank Beth C
Management response:

Dear BMT Graduation, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is... More 

1 review
Reviewed 3 weeks ago via mobile

Had a great stay at hotel and the staff was extra nice but my only problem was the construction on the outside I had dry chips of paint on my car but a wash and got it off and the pool area was a mess it had lots of bugs and bird mess on tables and the bird mess came... More 

Helpful?
Thank charles3847
Management response:

Dear AFB Graduation, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues... More 

1 review
Reviewed 4 weeks ago via mobile

Excellent hotel. Friendly staff.Comfortable, clean, relaxing.Helpful with local attractions. Would definately visit again.Breakfast is hot every morning. Great location for lackland afb, and attractions. Fabulous service. Great hotel!!!!!

Helpful?
Thank seager69
Management response:

Dear Guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Oklahoma City, Oklahoma
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2016

I stayed on the 3rd floor. The rooms were very large. I like the divided section from living room and bedroom. My favorite was two sinks and that the toilet was separated from the bath area. Grounds were well kept and felt very safe there.

Helpful?
Thank 49andholding
Management response:

Dear Guest, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland through the Guest Satisfaction Survey. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Titusville, Florida
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2016

Overall this is a very nice, modern, clean property. The only issue I had was with housekeeping and the front desk at check out. When I checked in the front desk very friendly and helpful. My room was clean and very well laid out. The kitchenette was very basic....just a small refrigerator, tiny microwave and coffeemaker with only coffee (no... More 

Helpful?
Thank Cindy C
Management response:

Dear Cindy C., Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your... More 

2 reviews
Reviewed 9 October 2016 via mobile

Nice and clean with a helpful staff. Good breakfast. Lots of food and shopping nearby. It is a quick jump to Lackland AFB and not difficult at all to get downtown. We're very happy with our decision to stay here.

Helpful?
Thank KJ W
Management response:

meet TripAdvisor's Management Response Guidelines. , General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review Dear KJ W, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take... More 

Santa Rosa, New Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2016

When we first checked into our room I thought " wow its so modern and stylish". I liked that the rooms had high ceilings and it made the rooms look so much bigger. The room was clean and we had no immediate problems. Then about an hour after checking in and starting to get some rest, a crane lift pulled... More 

Helpful?
1 Thank Rob19821982
Management response:

Dear Rob, Thank you for taking the time to complete the review in regards to your last stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. Please accept our sincere apology for the issues your were encountered.... More 

Level Contributor
5 reviews
Reviewed 2 August 2016 via mobile

This stay was awesome here! The breakfast was always hot, fresh and hot! The pool is very small, too small In fact to really have fun in for adults but works for children, there was a man who worked nights named Shawn who was amazingly helpful and always asked if me or the kids needed anything. Thank you! Everyone was... More 

Helpful?
Thank AJ S
Management response:

meet TripAdvisor's Management Response Guidelines. , General Manager at SpringHill Suites San Antonio SeaWorldR/Lackland, responded to this review Dear AJ S, Thank you for sharing your experience at the SpringHill Suites San Antonio SeaWorld®/Lackland. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take... More 

1 review
Reviewed 29 July 2016 via mobile

This was the worst hotel experience I have ever had. When we arrived at the hotel to check in there were construction crews working on the exterior of the building, something we were not told would be happening when I booked my stay here. I have 2 young children who nap during the day so noisy construction crews are not... More 

Helpful?
Thank Traci R
Management response:

Dear Traci, Thank you for taking the time to complete the review in regards to your last stay at the SpringHill Suites San Antonio SeaWorld®/Lackland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. Please accept our sincere apology for the issues your were encountered.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites San Antonio SeaWorldR/Lackland

Address: 138 Richland Hills Drive, San Antonio, TX 78245-2491
Region: United States > Texas > San Antonio > Far West Side
Price Range: $139 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio SeaWorldR/Lackland 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Seaworld/Lackland Hotel San Antonio
Hotel Style:
#62 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio SeaWorldR/Lackland staff and other travellers.
1 question
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Denton, Texas

See all questions (1)

Questions? Get answers from SpringHill Suites San Antonio SeaWorldR/Lackland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different Hotel!”
 of 5 bubbles Rob19821982, 10 Aug 2016 | Read review
“We used BMT Family Travel for booking us a room , got a very good discount as well as it benefits the Airmen!”
 of 5 bubbles N2727LPjustinw, 12 May 2016 | Read review
“The third floor was very quiet where we stayed.”
  • View from the third floor
 of 5 bubbles 193angies, 6 Dec 2015 | Read review
“Please ask for breakfast & room details”
 of 5 bubbles 208sandeepd, 28 Nov 2015 | Read review
“No seaworld shuttle, only queen suites have tubs(rest are showers)”
 of 5 bubbles kokonut33, 27 Apr 2015 | Read review
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