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TownePlace Suites San Antonio Downtown

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TownePlace Suites San Antonio Downtown
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493 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Winnipeg, Canada
Level Contributor
23 reviews
Reviewed 1 week ago via mobile

We spent seven nights in this hotel. We were very happy with the location. A five minute walk will take you to the Alamo, the heart of the Riverwalk and many other local attractions. The room was adequate and provided sufficient accommodations. The front desk staff were very friendly and attentive but unable to get my alarm clock adjusted to... More 

Helpful?
Thank sunlover6031
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

We are truly sorry for your frustrating experience. This is not our normal service and sincerely apologize that our hotel failed to meet your expectations. We have taken your feedback to heart and shared with our team as a teachable moment. More 

Middletown, Connecticut
Level Contributor
6 reviews
Reviewed 2 weeks ago

The staff at this hotel is as friendly and helpful as any we've seen anywhere in our travels. The property is well located 1 block from the RiverWalk, 1 block from The Alamo, and close to MANY restaurants and bars. We felt very safe walking in the evenings. Parking is quite expensive in this part of the City so if... More 

Helpful?
Thank John C
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for taking the time to write a great review on your most recent stay with us in Downtown San Antonio. We are ecstatic to see you enjoyed your stay with us and look forward to serving you again in the near future. More 

Atlanta, GA
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

After a successful escape from a much bigger city where I have responsibilities and things to dust, I was amused to find that my room had a small kitchen and a slightly lumpy sofa-- just like home! Seriously, it was a bit on the "shabby chic" side but was a great place to spend a week away from it all... More 

Helpful?
Thank Linda T
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for your wonderful review. We look forward to having you here with us again in the future. I'm glad that you could escape and I will let you know about the renovation in the near future. Once again thank you so much and I look forward to serving you again. More 

2 reviews
Reviewed 2 weeks ago via mobile

It was unbelievably close to the River Walk. As a group of friend, we were looking for fun and bar hopping at night, and this hotel is a great place to be at. It is convenience, prices are not too unreasonable. The room was nice and clean. The staff greet us with a smile and breakfast was a great hangover... More 

Helpful?
Thank Tina N
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at The TownePlace Suites by Marriott San Antonio Downtown. We are so very excited to see you enjoyed your stay with us and look forward to serving you again in the future. More 

Odessa, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

It was a light loud due to the street below wasn't much of a bother. Felt comfortable inside our hotel room. There was a fridge, stove, microwave, dishes and silverware. Home away from home. The riverwalk and river center isn't far at all, maybe a 5 minute walk but was nice to see all the little shops nearby.

Helpful?
Thank fenrisucks
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at The TownePlace Suites by Marriott San Antonio Downtown. We hope you enjoyed your stay with us and look forward to serving you again in the future. More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

This hotel has its location going for it most of all. We were led to believe by the website that valet parking was mandatory; we were surprised when they asked us if we wanted it. Since we didn't know what the rates were for a several-day stay at any of the nearby parking garages, we went ahead and opted for... More 

Helpful?
Thank James M
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at The TownePlace Suites by Marriott San Antonio Downtown. We do apologize about your frustrations with our valet parking company, we will make sure to address your concerns with them directly. We do hope you enjoyed the rest of your stay with us and look forward to serving you... More 

Wellsville, Kansas
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

Hotel fine. Housekeeping not so good. They didn't clean our room, I had to call front desk two times, did get towels but didn't empty trash. Another day, they didn't replace the coffee. The breakfast buffet is the same every day. Only one lady making fresh coffee, replacing waffle batter, etc. So sometimes have to wait. They often run out... More 

Helpful?
Thank Grandma47
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our location at The TownePlace Suites by Marriott San Antonio Downtown. We are so sorry to see your displeasure with our housekeeping department and we completely understand your frustrations and will work proactively to address these issues immediately. Thank you again for staying with us. More 

Denton, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

This hotel was exceptional. The location is perfect. You are walking distance to the riverwalk, to the river center mall, to the Alamo and great food places around. The rooms are spacious and equipped with a mini kitchen for week long events. The downside are the bathroom areas are a little small, but the housekeeping keeps the rooms very clean.... More 

Helpful?
1 Thank 2014Dentontraveler
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for your wonderful review. We are so happy to see you enjoyed your stay with us while visiting the Downtown San Antonio area. We here at TownePlace pride ourselves on not only meeting but exceeding our guests expectations and I'm happy to see we were able to do so. We look forward to having you here... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

I enjoy this hotel a lot, it's at walking distance of river walk, the Alamo, the mall, the observatory deck, and great restaurants near. Its a very clean hotel, and very comfortable. Nice pool, and gym. Great breakfast, and great service.

Helpful?
1 Thank Joaquin C
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you for taking the time to write a review on our location at the TownePlace Suites San Antonio. We are happy to see you enjoyed yourself and look forward to having you here with us again in the future. More 

Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 October 2016 via mobile

Walking distance to all of the downtown attractions. Spacious suites and friendly staff. Highly recommend for business or pleasure. Less than 15 minutes from the airport. All of the suites have kitchens so perfect for longer stays.

Helpful?
Thank Lisa C
Jesse R, General Manager at TownePlace Suites San Antonio Downtown, responded to this review

Thank you so much for writing a review on our hotel located in the heart of Downtown San Antonio. We are so happy to see that you enjoyed your stay with us and are glad that we were able to meet your expectations. We do hope to have you here with us again in the future, and if you need... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
$29.00 Valet Parking Charge ... more   less 

Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E Houston St, San Antonio, TX 78205-2615
Region: United States > Texas > San Antonio > East Side
Price Range: $164 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
Hotel Style:
#56 Business Hotel in San Antonio
#62 Romantic Hotel in San Antonio
#74 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites San Antonio Downtown staff and other travellers.
8 questions
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Questions? Get answers from TownePlace Suites San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for a quiet room-- they are happy to help”
 of 5 bubbles LT6799, 15 Nov 2016 | Read review
“Rooms along Broadway might be louder because of late night partying down the street.”
 of 5 bubbles jamesmZ3463MO, 7 Nov 2016 | Read review
“Don't get a room facing the pool. It can be a bit loud at night.”
 of 5 bubbles 2014Dentontraveler, 2 Nov 2016 | Read review
“Get a room on a high floor. You will not hear the rowdiness from the street so much.”
 of 5 bubbles KirkW499, 7 Sep 2016 | Read review
“Ask for room on the opposite side of the road”
 of 5 bubbles 231ruchirs, 7 Sep 2016 | Read review
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