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Embassy Suites by Hilton San Antonio Riverwalk-Downtown

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Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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1,921 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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Showing 1,893: English reviews
Reviewed 13 July 2016

I like staying at this Hotel because of the two room suites, evening reception and free breakfast. However, if you plan on ordering room service know that it is over priced and way over cooked. Not to mention the quality of the fruit on the cake plates are very poor and wilted. Plan to help yourself into the hotel with...

Review collected in partnership with Embassy Suites Hotels
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1Thank Juan2Jenn2
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience at the hotel. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed...

Missouri City, Texas
Reviewed 13 July 2016

We love this hotel. The location is great and the breakfast is amazing. We call this our San Antonio home. We Had the large room, and my kids absolutely loved the extra space. We used the digital key this time so we were able to bypass the front desk at check in.

Review collected in partnership with Embassy Suites Hotels
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Thank AngelaNicoleJ
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life and as we are your home away from home it sounds like we have achieved that goal with you. We look forward to having you stay with us again when your travels bring you back to San Antonio. Joe Melton General Manager

Reno, Nevada
Reviewed 13 July 2016

Staff here is fabulous. Everybody was attentive , professional and pleasant. Would stay here again without hesitation. Breakfast and evening receptions were great and there was something for everyone.

Review collected in partnership with Embassy Suites Hotels
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Thank M3392UIconnieb
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to...

Cookeville
Reviewed 12 July 2016

What a pleasant surprise! This is a gorgeous hotel on the Riverwalk. Staff is friendly and very helpful. Room was spacious,clean and quiet. Security at this hotel is outstanding. Parking fee per day seemed excessive but knowing my car was secure was worth it. Daily breakfast was extensive and good and complimentary cocktails were appreciated. It was easy to find...

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Helpful?
Thank masuperior
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Fort Worth, Texas, United States
Reviewed 12 July 2016

Embassy Suites San Antonio Riverwalk is a beautiful property. We've stayed at this location multiple times and are impressed and pleased every time we stay. The Staff, Service, Amenities and Property are 100% excellent. We will only stay at this location when in the area.

Review collected in partnership with Embassy Suites Hotels
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Thank Henry S
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing a great product and exceptional service and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to...

Chicago, Illinois
Reviewed 12 July 2016

This hotel goes above and beyond to provide amenities not offered at other hotels. First of all, the service is excellent, from the efficient valet parking to early check-in, to friendly bartenders and wait staff. The rooms are HUGE - I went with my older parents and there was plenty of room for us all to be comfortable and spread...

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Helpful?
Thank TravelingDoc1
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you and your parents during your time with us. We look forward to having you stay with us again when your travels bring you...

Wake Forest, North Carolina
Reviewed 11 July 2016

Everything I've come to hope for in Embassy Suites - gorgeous lobby and main floor, very nice appointments throughout from the elevator to the room, with very nice room, warm colors, comfortable bed, and of course that crazy good breakfast. We got city view and that wasn't bad at all. Wasn't too bummed about that since we were out most...

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Helpful?
Thank jboynsteph
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the great feedback regarding your recent stay experience. While I am happy you enjoyed so many aspects of your stay I certainly apologize for the service challenge that you encountered at breakfast. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you...

Reviewed 10 July 2016

This hotel has a great location, just a few minutes walk to multiple locations. The inside is beautiful an clean. If you've stayed at Embassy Suites before, you know how great it is to have the free breakfast and manager's reception. This hotel seamlessly handled large crowds at both events. The staff members were all very helpful.

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Thank Wendy A
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Australia
Reviewed 10 July 2016

We took a while to choose a hotel in San Antonio. We chose this hotel for two reasons - the separate bedroom with two queen beds and the proximity to Riverwalk. The afternoon reception was a really good way to cool off after a long day. The Reception area is very tranquil. The walking distance to the Alamo was a...

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Helpful?
Thank Uphill_is_Better
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing outstanding service with an exceptional product and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to...

Reviewed 9 July 2016 via mobile

Our family when on the road always likes to stay at Embassy suites. This is a great location with awesome amenities their breakfast buffet makes traveling with large groups very convenient. Would stay again and would highly recommend staying here.

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Helpful?
Thank Mike R
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service and I am happy we achieved that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San Antonio. Joe...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: $285 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hilton Hotels Direct so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an upper floor for a better view, whether of the River Walk or the city.”
 of 5 bubbles Grammy6LongBeach_CA, 7 Mar 2017 | Read review
“Pay for river view”
 of 5 bubbles rcwt, 25 Feb 2017 | Read review
“Ask for a room overlooking the Riverwalk.”
 of 5 bubbles texas1946, 17 Feb 2017 | Read review
“Ask for room overlooking the River Walk (a bit more expensive but worth it).”
 of 5 bubbles michaelgM3800GA, 30 Jan 2017 | Read review
“Always go with the very best! Premier floors, All floors are extraordinary!”
 of 5 bubbles lillian22016, 28 Jan 2017 | Read review
5 of 5