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Embassy Suites by Hilton San Antonio Riverwalk-Downtown

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Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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1,956 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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Showing 1,928: English reviews
Dallas, United States
Reviewed 6 July 2016

My wife and I could enjoy San Antonio staying in ES SA for the Independence Day weekend. It was full of people, however, we could spend our time very relaxed in that hotel. Thank you for the excellent hospitality.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tsukasa S
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal for you and your wife during your time with us. We look forward to having you stay with us again when your...

South Houston, Texas
Reviewed 6 July 2016

The hotel offered great breakfast at a reasonable time for us. It also provided fast room service. The staff was accommodating and kind. We had a pleasant stay. It was really nice. The hotel was very swank and offered an upscale personal restaurant for couples who may have wanted an intimate dinner. Thus, providing.fun things for kids. It was pretty...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 340oliviah
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Baton Rouge, United States
Reviewed 5 July 2016

The hotel experience was great, no complaints. The service was excellent, and the hotel was nice, clean and adequate for a family of four. The complimentary breakfast was great although there were no grits (had everything else though including made to order omelets). The location is great since it's just a short drive from both Sea World and Six Flags...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Katherine P
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing outstanding service and an exceptional product and I am happy we were able to achieve that goal with you and your family during your time with us. We look forward to having you stay with us again when your travels bring...

Dallas
Reviewed 5 July 2016

Stayed here for a business meeting and the cooked to order breakfast is always a plus in SA as well as being close to the River Walk. Downtown parking is always a nightmare particularly when you need to get out of the hotel and on your way early in the morning. This is not particularly a fault of this hotel...

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Helpful?
Thank ron_davidson
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We take great pride in the product and service we provide and I am happy we were able to create an above average experience for you during your time with us. I hope that should your travels bring you back to San Antonio you will stay with...

Del Rio, Texas
Reviewed 5 July 2016

Front desk was not very helpful. When issues came into place staff insinuated that the predicament I was found was my fault. Even though I had called in advance to double check my concerns. All I needed was my receipts to return to my employer to have a correct date to turn in to my employer. Clerk and supervisor said...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank almac772
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. I certainly apologize that we failed to provide you with the service that you deserved during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you back to San Antonio you will...

Davenport, Iowa
Reviewed 4 July 2016

I would highly recommend this hotel, the staff is awesome from the valet parking to all who work the desks. Whenever we asked about something, they were so helpful and polite. When leaving the valet asked us where we were headed and gave us directions on how to get to the Interstate. You are within walking distance of the Alamo,...

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Helpful?
Thank tazlady198
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay at the property. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back...

Woodbury, Minnesota
Reviewed 4 July 2016 via mobile

Spent two nights in March. We liked the hotel, location, and the breakfast. It was comfortable and the staff was very helpful. The afternoon happy hour was a bit on the chintzy side though--snack items and the beverages weren't up to par. Some patrons really loaded up like it was gourmet--maybe they viewed it as a free dinner. Also, the...

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Helpful?
Thank Doug B
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your stay with us in March. While I am happy you enjoyed most aspects of your stay experience with us I apologize that you did not enjoy the offerings at our evening reception. I hope that should your travels bring you back to San Antonio you will give us another opportunity to exceed your expectations....

Reviewed 3 July 2016

I stayed her for a week for a business trip. I was very pleased at the views of the river walk from my room that had a balcony. The river walk runs along side of the hotel which makes it nice to take part in what San Antonio has to offer. The rooms were nice and the manager's reception is...

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Helpful?
1Thank Corey B
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Waveland, Mississippi
Reviewed 3 July 2016 via mobile

Has a very nice lobby, food in Luke restaurant by John Besh looked and smelled great, didn't eat there, but prices were reasonable for the area. Nice to be able to catch the water taxi right outside. If I go back I would not pay for the premium floor level. They just give you a code for the vending machine....

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Helpful?
1Thank reneel1970
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. While I am happy you found the cleanliness and service you received exceeded your expectations I apologize that you did not find all aspects of your stay to be better than average. I hope that should your travels bring you back to San Antonio you will give us another opportunity to...

Greenwich, Connecticut
Reviewed 1 July 2016

We loved this hotel. Situated right on the Riverwalk, it was close to everything. Our check-in and check-out went very smoothly and the fellow who helped us was terrific. He offered us bottled water and gave us many suggestions on things to do. He also recommended valet parking which was a great idea and no more expensive than off-site parking....

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Helpful?
1Thank andreaadele
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create such an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: $275 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Priceline, Booking.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors, odd room numbers have a view of the pool, even numbers have river walk views.”
srushdog007, 15 Apr 2017 | Read review
“If your a Hilton Honors member wifi is free, otherwise it's $4.95”
Texteach62, 12 Apr 2017 | Read review
“We had no problem staying in a handicapped room, even though we are not handicapped.”
I8737ALcynthiab, 10 Apr 2017 | Read review
“Do not choose 422 if you dislike AC blasting outside of your window the entire time.”
110nancyb, 7 Apr 2017 | Read review
“we were on the 14th floor with a city view which worked out fine”
ontheroadChicago_Il, 5 Apr 2017 | Read review
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