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Staybridge Suites Stone Oak

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Traveller (44)
Room & Suite (48)
Pool & Beach (9)
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Overview
  • Excellent56%
  • Very good26%
  • Average3%
  • Poor7%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
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LanguageEnglish
61
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All reviewsunderground parkingextended stayfree laundrylong term staywafflestexas shapedfull size fridgenewer hotelone bedroom suitefire pitevening receptionfiesta texassized bedeach morningnice propertyeasy accessnice pool
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21 - 25 of 112 reviews
Reviewed 21 September 2016

Hotel Location: Location perfect for getting to River Walk (20 min), Sea world (20 min), Caverns (20 min). Lot of food spots and malls nearby (within a mile). Only drawback is that the hotel is on a one way road (not big deal). Hotel Amenities:...More

Thank arun s
Reviewed 16 September 2016

except for the slowwwww elevators, this place is exceptional, with great service and friendly employees in each and every staff position. i hope i get to stay here again soon. very quiet, very spacious, and nicely located

Thank GypsyGitanoAtHeart
Response from Daniel M, Manager at Staybridge Suites Stone OakResponded 20 September 2016

Dear Chris T , Thank you for taking time to review our hotel . I have shared your comments with our staff and we would love to have you back with us during your next visit to San Antonio.

Reviewed 10 September 2016

My family has a long and, until now, happy relationship with Staybridge. We loved the 2 bedroom family suites, and the hotels were always clean, with really nice staff. This particular Staybridge, however, has ended that relationship. We booked a room here because we waited...More

Thank TexasLawCat
Response from IHGService, Guest Relations Manager at Staybridge Suites Stone OakResponded 26 September 2016

Dear TexasLawCat, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More

Reviewed 6 September 2016

We have had very good stays at the Staybridge suites , they have a better than average breakfast, large rooms ,free laundry and that's a plus when on the road, decent walking areas for service animals, overall they are our home away from home

Thank William J
Response from Daniel M, Manager at Staybridge Suites Stone OakResponded 8 September 2016

Dear William J, Thank you for taking time to review Staybridge Suites at Stone Oak. We appreciate the wonderful comments regarding our breakfast , rooms and laundry. We would like to have you back with us when you are back in San Antonio.

Reviewed 31 August 2016 via mobile

Usually I like Staybridge Suites. My experience here was mediocre at best. Location is good, nice underground parking. Check in process was slow, but friendly I am a gold IHG member with a boat load of points built up so I decided to use points...More

Thank Fbhfour
Response from IHGService, Guest Relations Manager at Staybridge Suites Stone OakResponded 16 September 2016

Dear Fbhfour, Thank you for being an IHG Rewards Club Gold member and for leaving us a feedback. We are pleased to know you liked the location of our hotel. On the other hand, we are sorry for the long wait you had during check-in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Tennis Court
Details
Price range
US$119 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (48)
Pool & Beach (9)
Dining (6)
Questions & Answers
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Maddie M
28 May 2017|
AnswerShow all 2 answers
Response from Darel R | Property representative |
Thank you for your question. There is a fee as bringing a pet, despite how clean or well trained they may be, we do have to do additional cleaning in the room once the pet has departed. We charge a pet fee of $75 for a room... More
0
Votes
Les A
10 October 2014|
AnswerShow all 3 answers
Response from Justin H | Property representative |
Yes
0
Votes
Room Tips
"First floor - closer to the pool and breakfast area"
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"Pick A Different Property."
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"Ask for a room at the back of the hotel, as the front rooms face 1604, which is really noisy."
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"Choose the Executive Suites, so there is a personal floor access (5th floor)."
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