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El Tropicano Riverwalk Hotel

CancelonUS$87*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$175*
US$87*
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US$139*
US$139*
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El Tropicano Riverwalk Hotel
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1,390 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Terrell
Reviewed 12 March 2016 via mobile

We got a great deal on this hotel on Priceline. We could see that it was an older hotel so we weren't sure what to expect. We were pleasantly surprised. Although some of the amenities are dated, it was still comfortable and all that we needed. We jumped on the trolley for $2.75/day right at the hotel and ride it...

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1Thank Amandajanetx
Battle Creek
Reviewed 10 March 2016

Great staff and the room was nice. Just a little minor fixing needs done such as the air conditioner was crappy looking and the tub clogged. I don't think it is like that for all of the rooms. I would suggest this place to a person who wants something good but not at an outrageous price. I really liked how...

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Thank vanessaa668
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you for your comments regarding your stay, I appreciate your bringing up the issues in your room so that they can be corrected and we hope on your next visit it will be perfect. Thank you, Tim

Houston
Reviewed 7 March 2016

The customer services is excellent. The front desk, valet parking and in general the staff is awesome only exception the young girl hosted the breakfast she need more training.The location is good and the room is clean. The bathroom need an update as soon as possible . The shower is a joke. Is a challenger take a shower really a...

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Thank Cargenty
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm so happy you were able to experience our wonderful hospitality but i do apologize dor the shortcomings in your bathroom. Our pool area will be receiving a refresh soon that will add more seating and other updates. It is an old school pool with a 9' deep end which keeps it nice and cool all summer long. Thank you...

Reviewed 3 March 2016

Friendly, clean, affordable rate, hotel with a beautiful view of San Antonio. Sitting out side having a great drink and watching the river boats go by. Located close to the Alamo, the shopping area in the river walk loop.

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Thank Tom K
Sacramento
Reviewed 29 February 2016

The hotel was pleasant, clean, comfortable, safe - right next to the River-walk, close to the museum. But what stood out for me was the placement of art at the hotel, from the outside huge mural to the inside. Aside from the beautiful decor, they have art hung in the lobby and, near the pool (sculpture) and Mexican and Central...

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Thank juliasX4032ZV
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I'm glad you enjoyed the art around the hotel. The mural was completed late 2014 for Luminarias Art festival and was completed by Chilean artist Basko Vasko over a 3 week time frame and depicts the history of San Antonio. We look forward to your return. Tim

Bossier City
Reviewed 25 February 2016

Jackie Z at the front desk and the staff on the floor we stayed on made this an awesome stay. Jackie's customer service is excellent. The hotel could use a few updates but over all it is nice and the location is great.

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1Thank Thomas M
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

Thank you so much for staying with us and recognizing Jackie and her wonderful guest service skills! We look forward to having you back on your next visit to San Antonio! Tim

Kyle, Texas
Reviewed 23 February 2016

Had a wonderful time and enjoyed the hotel and location. Loved being near the riverwalk. This hotel is a great throwback to an earlier time. I was impressed with the previous guests. Only could imagine what that scene was like.

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2Thank georgerE8762TX
Belton, Texas
Reviewed 22 February 2016

We bought a 2 night stay at a silent auction. Though we have stayed many times on the River Walk I was not familiar with this hotel. We were a little nervous after reading some of the poor reviews but were pleasantly surprised with our stay. Our room was clean, the staff were friendly and courteous and we loved the...

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3Thank Jackie B
Austin
Reviewed 22 February 2016

I stayed at this hotel for a week, my room smelled upon arrival. pillows and sheets had a dingy yellow look to them. The shower worked fine, however the tub did not drain. I opted for a turndown service on the fist day of my visit. sheets were not changed, and the disgusting smell was stronger then the day before....

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2Thank M3533BYmaryp
Tim R, General Manager at El Tropicano Riverwalk Hotel, responded to this review

I am sorry to hear that your stay was an unpleasant one, please contact me so that I can get further details. My apologies. Tim

Reviewed 22 February 2016

El Tropicano is about .5 miles away from the Hearth of Downtown. I enjoyed the stay I felt as if I were in a resort not in Texas. I never knew this hotel was in San Antonio until I attended a conference being held here. I will def stay again.

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2Thank Runner89

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Ave, San Antonio, TX 78205-1313
Region: United States > Texas > San Antonio > East Side
Price Range: $133 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
Reservation Options:
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from El Tropicano Riverwalk Hotel staff and other travellers.
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Questions? Get answers from El Tropicano Riverwalk Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for the highest floor we can get. we got the top floor.”
dwaner2016, 23 May 2017 | Read review
“Remove rugs and paint the walls. Safe in the rooms is good to have to put money, jewelry, passport, etc.”
TequilaOnyx, 14 May 2017 | Read review
“garage elevators only go up 3 floors. If you want acess closes to the parking lot this would be the way to go. ”
chade171, 9 May 2017 | Read review
“hair in the shower that wasn't ours, hair in the sink that wasn't ours, the mirror in the bathroom had graffiti written on it and only showed when the mirror got steamy which tells me the mirror does not get cleaned daily. mold growing under the soap dish in the shower, corners of the bathroom dirty, rust in the corner, paint chipping off the doors. Hair and dust in the dresser drawers that wasn't ours, curtains had rips and tears in it, the windows looking out were dirty, ”
163tommyj, 8 May 2017 | Read review
“don't choose a room here...not quiet and poor quality rooms!!”
tmccoy74, 4 May 2017 | Read review
5 of 5
Cancelon
US$87* /night
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Booking.comUS$139
Expedia.comUS$139
AMOMAUS$175
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Prices are for 1 room, 2 adults
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