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El Tropicano Riverwalk Hotel

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1,349 Reviews from our TripAdvisor Community

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There are newer reviews for El Tropicano Riverwalk Hotel
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Showing 1,300: English reviews
Reviewed 9 October 2015 via mobile

I booked a room here last minute while in town visiting family. Everyone from the staff was great, the four ladies working the breakfast buffet and Justin the bartender were exceptional. I'll probably be staying here next month again.

Thank StephenI I
Plymouth, United Kingdom
Reviewed 8 October 2015

Stayed two nights, this hotel needs to be updated in all areas. Rooms were average size but had amenities tea/coffee and toiletries. Its location is along the Riverwalk and approx. 15-20 mins walk into Downtown San Antonio. Being by the river you may find the occasional bug in your room. Breakfast was buffet style and ample choice. Don't let reviews...

1Thank 24Bentley24
Dallas, Texas
Reviewed 7 October 2015

This place reminds me of a cheap motel in mexico, On the second night I notice dried blood on the sheets. It was dried and looked like it had been through the washing machine. The second time I called to have the sheets change they hung up on me. But, they did change the sheets. The shower curtain had holes...

2Thank Roger F
Staunton, Virginia
Reviewed 4 October 2015

My husband and I loved San Antonio and were very happy with our stay at The El Tropicano. I don' t understand all the negative reviews.If people want the Ritz Carlton then that is where they should stay and then they could pay the 3 to 600 dollar price tag. This hotel is a great deal. The rooms are clean...

1Thank Citigirl13
Lake Jackson, Texas
Reviewed 3 October 2015

I would never go back to this hotel again. It is too far from down town, rooms were too small, not a good view of the river. The staff was not friendly. No restaurant in or near the hotel for an evening meal.

1Thank Julie N
A TripAdvisor Member
Fort Worth, Texas
Level Contributor
2 reviews
1 helpful vote
Reviewed 3 October 2015 via mobile

This retro hotel is a neat place to stay. Over all well kept. Pool on the second floor. Upset that the self park was full and was basically forced to valet park.... Attention to details with some house keeping in rooms is needed as with hair behind the door in the bathroom and bathtub that doesn't drain isn't that neat....

1Thank A TripAdvisor Member
Edwardsville, Kansas
Reviewed 1 October 2015

When you first walk into this hotel it feels like it is 1958 and you are in HAVANA, CUBA. This is not a high luxury hotel but a nicely priced hotel right on the Riverwalk away from the crowded section of the river. It is only about a 20 minute walk to where all the restaurants, bars and shops are....

3Thank George P
Reviewed 30 September 2015 via mobile

This is the friendliest place I have ever been! Everyone was so kind and helpful with telling us where everything was and how to get there the easiest way. Will definetly come back! The tiki bar was nice and so was the tiki bar. My husband complains about something everywhere we go, but this was the one place that had...

1Thank Pamela Green C
Reno, Nevada
Reviewed 29 September 2015

We recently attended a military reunion of fewer than 200 folks from all across the country. El Tropicano Riverwalk Hotel served the needs of this group very nicely. Location was convenient to the riverwalk but not right downtown. Front desk staff was great and clarified how to use public transportation from the front of the hotel. Hotel does not provide...

1Thank jtwms
Reviewed 28 September 2015

I stayed at the El Tropicano hotel this past weekend. I was looking for a hotel that was nicely priced on the Riverwalk for a get away and found this one on the internet. The photos looked good, the reviews seamed to be good, but oh were they deceiving. The hotel staff were all young and rude. Upon first arriving...

2Thank Jadale3388

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205-1313
Region: United States > Texas > San Antonio > East Side
Price Range: $147 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
Reservation Options:
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from El Tropicano Riverwalk Hotel staff and other travellers.
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Questions? Get answers from El Tropicano Riverwalk Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for your room to be away from the elevators and not overlooking the pool area. Front desk was exceptionally accommodating with our requests.”
  • A quick wipe down of the bathroom floor after I noticed how sticky it way.
candyr788, 16 Apr 2017 | Read review
“As with most hotels, it is quieter away from the elevator.”
406GailS, 11 Apr 2017 | Read review
“Air conditioner ”
kausu2017, 11 Apr 2017 | Read review
“Update A/C vents”
gweng343, 11 Apr 2017 | Read review
“Rooms are clean but the rest is run down”
carolwinsall, 10 Apr 2017 | Read review
5 of 5