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SpringHill Suites San Antonio Medical Center/Northwest

Booking.comUS$89*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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SpringHill Suites San Antonio Medical Center\/Northwest
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174 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Start your review of SpringHill Suites San Antonio Medical Center/Northwest
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Maple Hts
Reviewed 2 weeks ago via mobile

This was a wonderful hotel!! We got there after they completed their renovations. They did an excellent job. The hotel is located very close to airport, Riverwalk and other sightseeing attractions. There is a Super Target in the parking lot next door, and there is a small mall behind the hotel. There are many restaurants in the area and a...

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Helpful?
Thank Lynetric R
Reviewed 3 weeks ago

We enjoyed our stay at your hotel. The staff was very helpful and friendly. The free breakfast was awesome every morning. The staff also informed us of the free shuttle ride to downtown. This was very helpful and let us enjoy our dinner on the Riverwalk.

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Helpful?
Thank Terry C
dallas, texas
Reviewed 5 April 2017

We stayed here for two nights while we attended my son's medical school match day. It is centrally located to the medical school area. The hotel is located next to a Target and a Dave and Buster's. Now on to the hotel. The front desk help was very nice. We are gold members and we did not receive our water...

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Helpful?
Thank dan85leah
CPatrick A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for providing your feedback regarding a recent visit to our hotel. Thank you for your specific concerns which caused your overall concerns. We recognize you have a choice and regret that you are unable to consider us moving forward. We do appreciate your previous support and are hopeful you will reconsider at some point. Warmly, Chris Adams General...

Reviewed 31 March 2017 via mobile

We arrived late at night and Howie was super nice and helpful. He showed us how to find a great restaurant within walking distance (Jim's) and even gave us a little welcome gift. In the morning, Ryan was extra accommodating of our requests and helped us get to the next place we need to be with a helpful and happy...

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Helpful?
Thank Rachel S
San Juan, Texas
Reviewed 7 March 2017

It would have been nice to know about the construction beforehand. The whole point was to get away to somewhere quiet AND yet I still dealt with noise (drills and hammers in the A.M.). I came to S.A. to have a good time and sleep in; NOT have limited sleep being woken up with noise. Not only that, our room...

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Helpful?
Thank PBecho2580
Scott T, Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

On behalf of the staff, please accept my humble apologies for the overall experience described while a guest in the hotel. Our intention during the renovation has been to provide and ensure a quality experience in spite and despite the conditions. Please know that we continue to strive for excellence in al that we do and will learn from the...

Yakima, Washington
Reviewed 25 February 2017

Friendly staff, (seems like all of San Antonio was friendly) Very Clean rooms Great service- at desk, food service, cleaning Breakfast was not fancy, a bit crowded, but had lots of options. Even with just 2 of us, it was nice to have the suite style of room to spread out in.

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Helpful?
Thank Gringrinb
CPatrick S, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for providing feedback from your recent experience. We continue to identify ways to improve and enhance how we do what we do. The staff continues to focus on ways to provide a quality experience in a consistent manner. Thank you for your business and support. Chris Adams General Manager

Springfield, Missouri
Reviewed 15 February 2017 via mobile

Nice place with friendly staff. Busy working painting and redoing all the rooms. Don't let that stop you from staying at this location. Next to a large Target store. Easy to get to just off the interstate. The elevator was a little jerky. Nice health breakfast. About 6 miles to downtown.

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2Thank tryingtooSS
CPatrick A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for taking time to provide feedback regarding your most recent experience at the hotel. We are continuing to press forward forwards finalizing our on going renovation. We look forward to the finished product and the impact it will have on our guests moving forward. Warm Regards, Chris Adams General Manager

Port Orange, Florida
Reviewed 26 January 2017

Great location for heading in or out from the San Antonio airport - located near the I-410 and I-10 exchange and next to the Crossroads Shopping Center. despite busy location, had a quiet nights' sleep in this clean and professionally-staffed Marriott property. Full breakfast a bonus. Will stay again if in San Antonio on business!

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Thank johnmc82
CPatrick A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for providing feedback from your recent experience at the hotel. We appreciate the kind words and look forward to having you back when your travels bring you back to San Antonio. Regards, Chris Adams General Manager

Plantation, Florida
Reviewed 25 January 2017

My wife and I stayed here as we traveled back home from CA to FL. As with most all Marriott Hotels, we found the room to be quite comfortable and very clean. However, we received exceptional customer service from this hotels staff. I was quite sick due to some allergies, and my wife called the front desk and spoke with...

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Helpful?
2Thank David B
CPatrick A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for taking time to provide feedback on your recent experience at the hotel. Thank you for mentioning your interaction with Carmen and the positive impact she had with your visit. We certainly attempt to ensure comfort and will take your comments as further motivation to continue to press forward towards total quality interactions. Warm Regards, Chris Adams General...

Tyler, Texas
Reviewed 16 January 2017

My family stayed in two rooms for one night. Kudos to this hotel for making this such a pleasant place to stay. Staff was very friendly and helpful, rooms were spacious, clean, well equipped and very comfortable. Breakfast offered a good selection including scrambled eggs, turkey sausage, cereals, fruit, yogurts, pastries, juice, milk coffee, tea, etc. Hotel is going through...

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Helpful?
1Thank STM0041
CPatrick A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for taking time to provide a recap of your experience at the hotel. We appreciate the positive feedback. Our objective is to continue our quest towards full and total quality in all that we seek to do. Warm Regards, Chris Adams General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 

Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Address: 3636 NW Loop 410, San Antonio, TX 78201-6500
Region: United States > Texas > San Antonio
Price Range: $140 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Number of rooms: 112
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Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Medical Center/Northwest staff and other travellers.
6 questions
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Kansas City, Missouri
7 months ago
San Pedro Sula, Honduras
2 months ago
over a year ago

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Questions? Get answers from SpringHill Suites San Antonio Medical Center/Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Night staff much friendlier than day staff. Rooms will be given away even if you reserve a room ahead of time.”
PBecho2580, 7 Mar 2017 | Read review
“first floor has entries and exits to outdoor pool and near the business center and meeting rooms.”
janilbanks, 30 Aug 2016 | Read review
“Check AAA, member, Balcones Heights neighborhood special rates.”
1hogwild, 11 Aug 2016 | Read review
“I'm sorry, but I'd pick a different hotel.”
DLemon, 8 Aug 2016 | Read review
“Higher floors have less A/c unit noise”
248greenh, 3 Aug 2016 | Read review
5 of 5
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US$89* /night
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SpringHill SuitesUS$89
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Prices are for 1 room, 2 adults
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