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SpringHill Suites San Antonio Medical Center/Northwest

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SpringHill Suites San Antonio Medical Center\/Northwest
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172 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Medical Center/Northwest
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Showing 166: English reviews
Twinsburg, Ohio
Reviewed 19 November 2016

There is little variation in the SHS product. In general, I stay at a SHS if I do not need more service. This was located where my work took me (medical center), and the rate was terrific, and the staff terrific. The room was spacious and the work area comfortable. I saw another review before I wrote mine, but breakfast...

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Helpful?
Thank Bruce C
ramstein-miesenbach, germany
Reviewed 16 November 2016

I stayed at this hotel for 6 weeks and can tell you the staff goes out of their way to make you feel comfortable. It was a rough move for me but they made my life so much easier. We stayed at another marriott the last week we were in a hotel and it was nothing compared to the staff...

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Thank beargoad
Kansas City, Missouri
Reviewed 5 November 2016 via mobile

The staff was outstanding and very accommodating. I stayed for 6 days and was never able to eat breakfast in the hotel. This hospital is near the med centers where work begins at 6:30 yet there is no breakfast until that time. Some to go bags for business travelers would have been nice. There was no access to the swimming...

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Helpful?
Thank robinrene
Scott A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Robinrene, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. We are trilled that you enjoyed our accommodating and outstanding staff. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...

Sun Prairie, Wisconsin
Reviewed 28 October 2016

Spent 1 evening here after flying into San Antonio airport. Chose the hotel for its convenient location to the airport and the price. The hotel was a quick and simple 10 minute or so drive down I-410 from the airport. There's a Target, D&B, and Whataburger nearby along with a Jack in the Box in the same parking lot. They...

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Thank ConnZag3
Reviewed 22 October 2016 via mobile

The hotel was great located right off the interstate 410 close by a lot of restaurants like Dave and busters, Jack n the box, jims. The hotel has free breakfast buffet clean rooms the hotel staff was helpful also I would stay again.

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Helpful?
Thank Eric H
Scott A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Eric H, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor and congratulations to the Air Force bmt graduate! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with...

Reviewed 13 September 2016 via mobile

Amazing service! General Manager, Scott Tareski, was a great help!! He and the staff provided awesome customer service and great advice on the area. I told him I use to work for a rival hotel chain and that I was actually thinking of relocating to the San Antonio area.. Not only was I impressed on how satisfied I was with...

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1Thank Amadi S
Newport News, Virginia
Reviewed 6 September 2016 via mobile

Just went to see my nephew graduate BMT at Lackland (boot camp). Stayed here with my son and found the accommodations more than adequate. The location is great; short drive to the airport, walking distance to the mall, Dave and Busters, Target and a variety of burger joints (Whataburger, Jack in the Box). The staff were very nice and made...

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Helpful?
Thank JimmyofNewportNews
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear JimmyofNewportNews, Mission accomplished. Creating the best hotel experience possible is what we all strive for, so thank you for sharing your story with us. It is indeed gratifying to know that our hotel made such an impression. Our staff truly cares to create a brilliant stay…it’s just what we do! We appreciate your great review and hope we can...

Newport News, Virginia
Reviewed 30 August 2016

This was my first time visiting San Antonio. Upon checking in I was greeted with a pleasant smile and explained the area and attractions. My family is relocating from Virginia to Texas and the staff was very helpful in our search of the area, homes, and other attractions. The daily breakfast was always hot and fresh. Menu varied daily which...

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Helpful?
Thank janilbanks
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Business Getaway, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. It was a pleasure you and your family! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with...

Reviewed 30 August 2016

The staff were friendly and very courteous. I asked if there were bedroom slippers available in the room. There was not but the supervisor Maria Gutierrez went out and purchased me some! I couldn't believe it. Everyone that worked in the hotel was just so nice. Always had a smile on their faces. I would definitely stay here again and...

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Helpful?
Thank Akosua A
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Akosua, Mission accomplished. Creating the best hotel experience possible is what we all strive for, so thank you for sharing your story with us. It is indeed gratifying to know that our hotel and Maria made such an impression. Our staff truly cares to create a brilliant stay…it’s just what we do! We appreciate your great review and hope...

Paris, France
Reviewed 28 August 2016

Nice place, good breakfast! very nice and polite staff.. The only thing that the beds were way too small for a double bed :( also the elevators long waiting to get a ride. But I recommend this place. I had a nice experienced and an A++ to the staff keep it up!

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Helpful?
Thank Indira D
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Indira D, Thank you for taking the time to complete your review in regards to your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. As a VALUED CUSTOMER, we see that there is room for improvement based on your rating. We saw that you rated your overall satisfaction an “3”; however, we also noticed that there were...

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Near SpringHill Suites San Antonio Medical Center/Northwest

Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 

Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Address: 3636 Northwest Loop 410, San Antonio, TX 78201
Region: United States > Texas > San Antonio
Price Range: $143 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotwire, Travelocity, Hotels.com, Priceline, Orbitz, TripOnline SA and Cheap Tickets so you can book your SpringHill Suites San Antonio Medical Center/Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Medical Center/Northwest staff and other travellers.
6 questions
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Kansas City, Missouri
5 months ago
San Pedro Sula, Honduras
1 month ago
over a year ago

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Questions? Get answers from SpringHill Suites San Antonio Medical Center/Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Night staff much friendlier than day staff. Rooms will be given away even if you reserve a room ahead of time.”
PBecho2580, 7 Mar 2017 | Read review
“first floor has entries and exits to outdoor pool and near the business center and meeting rooms.”
janilbanks, 30 Aug 2016 | Read review
“Check AAA, member, Balcones Heights neighborhood special rates.”
1hogwild, 11 Aug 2016 | Read review
“I'm sorry, but I'd pick a different hotel.”
DLemon, 8 Aug 2016 | Read review
“Higher floors have less A/c unit noise”
248greenh, 3 Aug 2016 | Read review
5 of 5