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SpringHill Suites San Antonio Medical Center/Northwest

Booking.comUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$107*
US$89*
US$107*
US$89*
US$107*
US$89*
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SpringHill Suites San Antonio Medical Center\/Northwest
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174 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Medical Center/Northwest
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Showing 168: English reviews
New Mexico
Reviewed 9 May 2016

I loved the online/mobile check-in option and the friendly front desk staff, but that's where the happiness ended. The exceptional part comes in the exceptionally bad housekeeping and staff. We asked for more towels 3 times over the course of 12 hours, then finally got them from the front desk attendant. But the awesome part came with a knock on...

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Helpful?
Thank J L
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Julianna, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. We are happy you loved the mobile check-in and our friendly front desk staff but we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...

Sheboygan, Wisconsin
Reviewed 30 April 2016

I stayed here due to the vicinity of the hotel to the medical treatment center I was going to for five days. The hotel has a shuttle which took me to and from the hotel and to and from the treatment facility every day. They also made two extra trips every day to drop off and pick up my caretaker....

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Helpful?
1Thank sharonromenesko
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are so happy to hear that you are feeling better, your feedback will be shared with...

Colorado Springs, Colorado
Reviewed 30 April 2016

My friend had a five-day medical treatment in San Antonio and we stayed at the SpringHill Suites San Antonio Medical Center/NW because they offered a shuttle to and from the airport as well as within a 3 mile radius. The drivers were so caring and helped with getting her to and from the facility and also wheeling her back up...

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Helpful?
Thank Kathryn K
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Kathryn, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through the TripAdvisor. It was truly a pleasure to meet you and we were thrilled to hear your friend was doing much better. We take great pride in serving your needs and are delighted to hear that we have met your expectations. As a...

Dallas, Texas
Reviewed 13 April 2016

I am a business traveler and this hotel was excellent! The amenities were abundant and the service was amazing. Great friendly staff. Located off two major highways so accessibility was perfect for my meetings. Will definitely be back and i highly recommend this property for business and leisure travelers.

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Helpful?
1Thank bobahutcafe
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Bobahutcafe, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Marriott Rewards Silver MEMBER, your feedback will be shared with the team...

Pensacola, Florida
Reviewed 12 April 2016

Wife and I checked in 4/8/2016. I am a previous Platinum member and still stay as often as I can at Marriott properties. The room we had, well it was average, normally if someone wakes up early (my wife) they can get ready and put their makeup on in a bathroom that has a door you can shut. Here the...

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Helpful?
Thank mrlnavy
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Mrlnavy, We are pleased you liked our convenient location with the mall right next to us and theeasy access to the freeway. Thank you for taking the time to share your thoughts regarding your above mentioned issues. We appreciate you bringing them to our attention. Thank you for staying at the SpringHill Suites San Antonio Medical Center/Northwest and we...

Monterrey, Mexico
Reviewed 6 April 2016

We really enjoyed our family trip. This hotel is really nice, and the location is really good to visit Texas North Mall. There is a included breakfast and the rooms are clean with a plenty of space. Also, you have a target and a jack in the box quite near. I highly recommend this hotel.

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Helpful?
1Thank RobertoF7
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Roberto,, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Marriott Rewards Silver MEMBER, your feedback will be shared with the team...

San Diego, California
Reviewed 29 March 2016 via mobile

We came for a quick getaway and had a wonderful experience with lots of rest and relaxation. Staff were all so friendly and always so attentive to our needs and requests. Will definitely be coming back!

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Helpful?
Thank Stephanie C
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Stephanie, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED Guest, your feedback will be shared with the team to continue to...

Reviewed 28 March 2016

My family and I checked in on Saturday 3/26/2016 at about 7:30pm. The room was clean and ready when we checked in. My group included 2 adults and 4 kids so the 1st thing we noticed was that we needed more face towels. Called down to the front to request another set of face towels (6) and I was only...

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Helpful?
1Thank Shantavia H
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Shantavia H, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We take such matters very seriously and will correct them immediately. Thank you for staying at the SpringHill Suites San Antonio Medical Center/Northwest and we hope you choose to stay with us again whenever your travel...

San Angelo, Texas
Reviewed 16 March 2016

The hotel is nice and a great central location but it is the staff that makes you feel not only welcome but like family. The free breakfast was wonderful, heated pool and Dale Earnhardt Jr's Batman Car was even there! That just made our stay that much better. We will be back!

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Helpful?
1Thank Bienvenidos1
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Bienvenidos1, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

Marietta, Georgia
Reviewed 12 March 2016 via mobile

This hotel fits my wife's definition of NQR -- Not Quite Right. Step over a mattress on the walkway to the hotel, limited parking, get an extra blanket and housekeeping takes it back out of your room the next day, the TV quits & they have an 'oh well' attitude. As a businessman I will not stay here again.

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Helpful?
Thank Jwvv
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

I wanted to let you know on behalf of the SpringHill Suites San Antonio we are truly sorry for any inconveniences you were caused while staying with us as we strive to make every guest have a lovely experience while here. This issue has been addressed with members of our Executive Team. Thank you for your feedback and we hope...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 

Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Address: 3636 NW Loop 410, San Antonio, TX 78201-6500
Region: United States > Texas > San Antonio
Price Range: $140 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Hotwire, Orbitz, Priceline, Cheap Tickets, Cancelon, TripOnline SA and Hotel.de so you can book your SpringHill Suites San Antonio Medical Center/Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Medical Center/Northwest staff and other travellers.
6 questions
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Kansas City, Missouri
6 months ago
San Pedro Sula, Honduras
2 months ago
over a year ago

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Questions? Get answers from SpringHill Suites San Antonio Medical Center/Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Night staff much friendlier than day staff. Rooms will be given away even if you reserve a room ahead of time.”
PBecho2580, 7 Mar 2017 | Read review
“first floor has entries and exits to outdoor pool and near the business center and meeting rooms.”
janilbanks, 30 Aug 2016 | Read review
“Check AAA, member, Balcones Heights neighborhood special rates.”
1hogwild, 11 Aug 2016 | Read review
“I'm sorry, but I'd pick a different hotel.”
DLemon, 8 Aug 2016 | Read review
“Higher floors have less A/c unit noise”
248greenh, 3 Aug 2016 | Read review
5 of 5
Booking.com
US$89* /night
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Expedia.comUS$89
SpringHill SuitesUS$89
TripAdvisorUS$89
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Prices are for 1 room, 2 adults
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