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Red Roof Inn San Antonio - Airport

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Red Roof Inn San Antonio - Airport
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235 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn San Antonio - Airport
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Showing 215: English reviews
Cochrane
Reviewed 5 May 2014

I cannot complain about the staff that served us but the room and hotel itself left a lot to be desired. I would not stay here again. It was dirty and unmaintained. Needs lots of work in my opinion. I got the feeling they are short staffed. No shuttle driver but they did get and pay for cabs for us....

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Helpful?
1Thank out4goodtimes
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for posting a review about your stay and I would like to extend my deepest apologies for your experience at our hotel. I would truly appreciate it if you would contact me regarding your stay so that I may address the issues you had. I will be sure to share this review with the team as we want...

Brooklyn, New York
Reviewed 2 May 2014

The service was excellent. The entire staff were very helpful. Check in was easy and the lady at the front desk was very efficient in what she did and polite. Its not a fancy place but it is comfortable and perfect for my short stay in support of My American Airman.

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Helpful?
Thank Triniluver
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for taking the time to write a review about your experience with our hotel. First and foremost please extend our gratitude to your Airman for his service to our country. We are very supportive of our Armed Forces in the Red Roof family nationwide and hope that you and your Airman are taking advantage of our discounts for...

Alice, Texas
Reviewed 26 April 2014

Check in was easy the lady at the front desk was very efficient in what she did and polite. Had to change rooms bc the AC wasn't working and we had a crib delivered to the first room and they were supposed to bring it to our new room but after the shift change the night shift didn't know and...

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Helpful?
Thank kirstenn9592
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for taking the time to post a review about your experience with our brand and our team. I am truly sorry that your crib was not moved when you were and will address this with our team. I truly do appreciate your honesty as this allows me to coach and train the team here to better serve our...

Lancaster, Kentucky
Reviewed 8 April 2014

Excellent service and very friendly people.. Nice rooms and very clean.. Linda and Jessica were extremely helpful and catered to my special requests... The maid service went out of their way to help me check in early and check out late. Awesome place to stay

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Helpful?
Thank Sheila P
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for posting such a nice review about your stay and the team here at the Red Roof Inn. The ladies you mentioned will be tickled pink when I show them this review. I am so happy to hear the team was able to help you with your special requests and were able to get you into your room...

Saltillo, Mexico
Reviewed 4 April 2014

I stayed in Red roof San Antonio Airport in two different occasions the room are ok, the price the first time was cheaper than the second time, anyways for the convenient location near the airport and free shuttle, that was not a big issue. The only thing that I did not like it, was the receptionist a young man that...

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Helpful?
Thank brenda c
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for taking the time to write about your experience with our hotel. We do our best to provide our guest with a good price for a great room and service. I do apologize that our Front Desk agent was not as friendly as he should have been and will show him this review. I appreciate that you were...

Gainesville, Georgia
Reviewed 13 March 2014

I was in the area for a conference and booked in another hotel. After a terrible experience I took a cab to the Red Roof Inn were some others on my team were staying and to be honest did not have high expectations. I was completely impressed by Darlene Silva and the front desk staff - Debbie Harpster and Aldo...

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Helpful?
Thank DannellaBurnett
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you so much for writing such a wonderful review about your experience and the team here at Red Roof Inn. It is our goal to have our guest feel confident, significant and delighted with our service and we are all happy to hear that we were able to do that for you. The team here will be overjoyed when...

Traverse City Mich
Reviewed 12 March 2014

Clean very clean. Staff was very friendly and helpful. Rooms were large enough, you could easily walk around the room. Beds were super comfortable. Sheets were soft not scratchy. The area was very safe. Close to the airport, yet quiet. I been know to shy away from Red Roof Inns, but the price was right. This was such a wonderful...

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Helpful?
Thank Elizabeth M
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for taking the time to write a review about your experience with our hotel and brand. We are all very happy to hear that you enjoyed your stay and that you had great room for a great price. Our team truly enjoys giving our guest the best experience with their stay and I will share this with them...

Philadelphia, Pennsylvania
Reviewed 11 March 2014

I had the pleasant opportunity to stay at the Red Roof Inn San Antonio Airport location and I must say every member of the staff was very friendly and super service oriented. Specifically I'd like to recognize Linda for identifying and executing a win-win solution to a coupon issue I experienced. She was extremely polite and understanding throughout the process....

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Helpful?
Thank Eugene B
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for writing such a nice review about your experience with our brand. I am very happy to hear that you enjoyed your stay and Linda was able to help you out with your transportation needs. She is a valuable asset to this property and will be sure to show her this review. Thank you again and we look...

Austin, Texas
Reviewed 2 March 2014

I recently stayed at the Red Roof Inn San Antonio Airport while working in town for a month. The staff was always very pleasant and the rooms very comfortable. What really set this business above others was when I mistakenly had left an important piece of computer equipment behind and was already in another town working. I called and spoke...

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Helpful?
1Thank Betsy S
Darlene S, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for writing such a nice review about your experience with our hotel. You and your team are like family here at the hotel and we always look forward to Rodeo knowing you guys will be coming. It is and always will be a pleasure to take care of ya'll while you are in town. I will be sure...

Huntington Station, New York
Reviewed 10 February 2014

Price was great, especially with free parking & wifi. From outside rooms look a little questionable but inside they're great. Lots of space, very comfortable bed, and--my favorite-- lots of outlets on nightstands for charging phones, tablets, etc. They have free coffee, not much else for breakfast, but price is so low you don't mind. Staff was very helpful and...

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Helpful?
Thank elsiecow
Kathleen T, General Manager at Red Roof Inn San Antonio - Airport, responded to this review

Thank you for posting such a nice review about your experience with our brand during you brief visit to San Antonio. I truly appreciate your insight for our future guest as it is always comforting to hear from our guest that we have a great product for a great price. We look forward to serving you again should your travels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Red Roof Inn San Antonio - Airport

Address: 333 Wolfe Rd, San Antonio, TX 78216-4654
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $80 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio - Airport 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Red Roof Inn San Antonio - Airport Hotel San Antonio
San Antonio Red Roof Inn
Hotel Style:
#9 Best Value Hotel in San Antonio
#91 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn San Antonio - Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“keep travelling to new braunfels,tx for a clean affordable room near sa.”
 of 5 bubbles rescue247, 3 Sep 2016 | Read review
“Stay away from this hotel!”
 of 5 bubbles R736PQstevenb, 20 Jun 2016 | Read review
“If looking for quiet, the third floor king deluxe suites is recommended.”
 of 5 bubbles cgday, 2 Jun 2016 | Read review
“Ask for room that might have stronger wifi signal.”
 of 5 bubbles hallpau, 20 Oct 2015 | Read review
“For the best Wi-Fi, ask for a room on the 2nd floor.”
 of 5 bubbles Glen953, 13 Sep 2015 | Read review
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