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Red Roof Inn San Antonio West Sea World

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123 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn San Antonio West Sea World
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Showing 115: English reviews
Reviewed 20 March 2015

This is only hotel I stay at here at san Antonio. The staff is really great here and very helpful. And new remodel rooms are wonderful. And everything is located near by. And the rates are great too . so this is a great place for the whole family to stay.

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Helpful?
Thank pruple
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Wanted to take a moment to Thank you for taking the time to write a review. I'm happy see that we great you great here and you are liking the renovations.

Albuquerque, New Mexico
Reviewed 18 March 2015

The employees are not the nicest people and we had to BEG for clean towels and even didn't receive any when we asked and were told some were coming out of the dryer by an employee named Johnny. He was very rude and when I called in the morning to ask for some telling the desk that he never brought...

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2Thank Candy K
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

I like to first apologize for the rude attitude of my desk clerk. I have taken over this property a few weeks ago and your review helps me see where I need to adjust things. From having towels ready for guest to the service we provide at the desk. Thank you for taking your time to write a review so...

Boulder, Colorado
Reviewed 18 March 2015

my husband and my self checked inn on 3/15/2015 and checked out on 3/17/2015. and when we checked in mr. jeremyiah and jon the front desk staff went above and beyound to get me and my wife the room that we needed. and mr.jerald the gm. a great man that goes above and beyound to help any guest with anything...

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Helpful?
Thank Deborah K
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for your kind words and taking a moment out to write a review. I have shared you comments with my staff and we look forward to your next trip. This is what we strive to provide is great service and a good product.

Reviewed 17 March 2015 via mobile

... The Red Roof is such a wonderful place I stay there all the time I like it because the people are friendly there there's a lady named Linda that really likes to help and I also like that they can have pets because I have my little kitty they also remodeled and it looks so beautiful the swimming pool...

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Helpful?
Thank Val N
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking time out to write a review regarding your stay and hotel. I have shared your kind words with my staff and glad you enjoy your stay with us. I do look forward to seeing you next time you are in town.

San Ignacio, Belize
Reviewed 14 March 2015

If there were no hotel rooms available in San Antonio, I would probably stay at this hotel and pray no one would break into my car. Not only was there no signs of security, some of the rooms are not able to connect to WiFi. We saw some guests sitting on the floor near reception using their laptops. Another room...

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1Thank Chucumite
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to share your review. These reviews help us improve the product and services. The WIFI, like any services at your house, the provider was having some issues with their services coming into the hotel. This has been addressed and being monitored by the internet company. I apologize your car was being messed with, this...

Reviewed 16 February 2015

I stayed at this hotel for 2 days and it was decent. first off there is not hot water, there is a mini frig but it doesn't work. The tv is decent, when you enter and exit out of the parking lot its a rush to get to the hotel. I thought this was a waste of money and time,...

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Thank TYRIKA G
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to share your review of our hotel. We appreciate hearing from our guest as we use your comments to improve our product and services. I regret that your stay was disappointing & I sincerely apologize for the issues you experience. The hot water was a mechanical breakdown and took little longer to get parts...

Hutto, Texas
Reviewed 14 February 2015

There is a huge banner on the front of the hotel that says "Free wi-fi" which is great, if it works, but it does not work, and has not worked for months! The rooms have been recently renovated, so they are nice, but it is on Loop 410, so it is a little noisy. All in all, it is not...

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Helpful?
Thank acano2076
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for taking the time to leave a review. With taking over this property last week, I did see the Wi-Fi was having issues with a router. We did get the new router in and got things up and running where it needs to be. Technology now a days can be tricky and acted up at times. As we...

El Paso, Texas
Reviewed 24 December 2014

This is a pretty decent hotel good for the price, location and good customer service they are under renovating the hotel on which they show all the nice looking rooms but they are not completely ready mine was 8 out 10, microwave lcd tv and mini fridge which is a plus on any hotel but no safe on which for...

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Thank ponchoiram
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Greetings! Thank you for your positive review. I will be sure to share your nice comments with the staff. We all strive to make each of our guest's stay as comfortable as possible. I am sorry to hear that you did not get to experience our new rooms during your stay. Shortly after the holiday season, all guestrooms will have...

San Antonio
Reviewed 20 December 2014

I've been staying at the Red Roof Inn for a little over 2 months now. I find it "affordable" and "elegant." It's got nice rooms, and they are well maintained like any other high dollar establishment. The maids are on time, and they clean thoroughly each and every time. The walls have a nice feel to it. It's nice. There's...

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Helpful?
Thank Joshua G
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you for your wonderful review. It has been our pleasure hosting you for the past couple of months. I love to hear that the staff has treated you well and made you feel comfortable during your visit. I hope we continue to be your hotel of choice should you find yourself returning to our area. All the best, John...

Reviewed 19 December 2014

It was my first time visiting san antonio as well as it was being aguest here at this location.This was the cherry on top when it came to my trip, the rooms where just so elegant ,and well taken care of.Not to mention the young lady named debbie who was very helpful and polite."i felt as if where at home"

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Thank hollywoodstboi1
RRI240, General Manager at Red Roof Inn San Antonio West Sea World, responded to this review

Thank you so much for mentioning Debbie in your review. I'm so happy to hear that she helped make your stay a "home away from home" experience. San Antonio is a wonderful city and I hope that we get to host you again should your travels bring you back to our area! Take care, John Slater General Manager i0240@redroof.com (210)...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn San Antonio West Sea World

Address: 6880 NW Loop 410, San Antonio, TX 78238-4200
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $75 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio West Sea World 2*
Number of rooms: 123
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Also Known As:
Red Roof Inn San Antonio West Sea World Hotel San Antonio
San Antonio Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn San Antonio West Sea World staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure to check room for phone ,clock and wash clothes”
 of 5 bubbles carrollj946, 14 Nov 2016 | Read review
“Room 324 was a great room even had a couch”
 of 5 bubbles staceyd221, 1 Oct 2016 | Read review
“try to book during the week or in advance you will save a lot of money”
 of 5 bubbles monicalB5641GU, 30 Mar 2015 | Read review
“Do not go during spring break unless you don't mind loudness”
 of 5 bubbles 266candyk, 17 Mar 2015 | Read review
“all the rooms in this hotel are great”
 of 5 bubbles 897deborahk, 17 Mar 2015 | Read review
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