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Hilton San Antonio Hill Country Hotel & Spa

Groupon.comUS$89*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton San Antonio Hill Country Hotel & Spa
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton San Antonio Hill Country Hotel & Spa
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Showing 1,511: English reviews
San Antonio
Reviewed 10 April 2017

4 different rooms, each with multiple maintenance issues. Dripping noisy faucets, every room had issues with A/C, Bed uncomfortable, door handle triggers deadbolts, unable to enter rooms. E-Check-In not functioning properly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brucee630
Management response:

Reading your review was very disheartening for us. We apologize for any of the inconveniences you encountered here. It is important to us that our guests feel very relaxed, so we will share your comments with our team to address your concerns. Thank you for your feedback, and we look forward to welcoming you back again soon.

San Antonio, United States
Reviewed 10 April 2017

Great amenities and services and very close to SeaWorld! We would recommend the pool and dining experiences as well! Great family hotel with good restaurants close by. Would definitely stay here again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J2047ZHwilliams
Management response:

We appreciate your glowing review. It is nice to know that you felt very relaxed at our hotel and that you enjoyed our very courteous staff. We will share your compliments with our team. We are thrilled that you could appreciate a refreshing dip in our pool as well as our convenient location to so many attractions in the area!...

Reviewed 7 April 2017

My husband & I travel a lot for both work & pleasure. The stay at this hotel was for pleasure & were looking for a hotel with a nice, relaxing pool. I read the mixed bag of reviews about this hotel before booking. It seemed as there were equal reviews of loving this property & hating it. Having now stayed...

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Helpful?
1Thank Epowers8727
Management response:

We value the time you have taken to share your feedback. While we are glad you felt welcomed by our staff, as well as the comfort you found in your guest suite, we do regret your entire stay was not as you expected. Your experience is not reflective of a typical stay with us and we will share your feedback...

Reviewed 6 April 2017

A good stay and at a great location. Great pools and beautiful outdoor area. Some bad things that i thought were first they have room service and a restaurant and it was really pricey. There wasn't a mini fridge in the room and i would have thought there would be one and if you did want one you'd have to...

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Helpful?
Thank michelle g
Management response:

We value your brand loyalty and your candid impressions of our hotel. We are thrilled that you could enjoy our outdoor patio with 3 heated pools, and fire pits throughout, as well as our convenient location to attractions in the area. It is always important that we learn what aspects of our hotel were positive, as well as those that...

Salt Lake City, Utah
Reviewed 4 April 2017

This hotel is quiet, well appointed, elegant and has a kind of charm reminiscent of a bygone era, while still keeping up with all of the modern technology available, including room key from your phone, internet and on site restaurant and bar. The courtyard is lovely and features a large pool and separate hot tub and wading pool area, as...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rebecca B
Management response:

Your five-star review means a lot to us as we are delighted to read that we have exceeded your expectations. We are grateful for your compliments regarding our property and the exceptional amenities we provide. We are thrilled that you enjoyed the cuisine at our Hill Country Cafe and AB Lounge. We look forward to welcoming you back to the...

Satellite Beach, Florida
Reviewed 3 April 2017

Outstanding room, nice meeting and recreational areas on the property. Location was central to San Antonio and there were countless food venues within 5 miles. Room was very quiet and the bed comfortable. Easy parking and free complimentary web access.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank H5738OAdavidm
Management response:

We are delighted that you chose Hilton San Antonio Hill Country & Spa while you were in the San Antonio area recently. Our unique location, in the gorgeous Texas Hill County, provides our guests with a truly remarkable experience, and we are so glad you could capture that. We look forward to seeing you again soon!

Dallas, Texas
Reviewed 3 April 2017

I was worried about staying here due to some of the bad reviews. We had a great time while staying here. The rooms were clean. You can see the wear and tear in the common areas like hallways. It seemed like the cleaning crew was too busy doing other things than keeping the hallways clean. This is a hotel that...

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Helpful?
Thank lovetotrvl
Management response:

What a fabulous review! We are thrilled that you enjoyed a wonderful experience at our hotel. The great amenities, such as s’mores by the fire, and outdoor movies are truly exceptional, and we are excited you could experience that with us. It’s fantastic to hear that you enjoyed our cuisine and the stellar customer service we provided. We really appreciate...

Houston, Texas
Reviewed 2 April 2017

Myself and all of my co-workers at my place of employment (more than 50K employees worldwide) have been staying at this hotel since I started in 2013 and many before that. While we have had some concerns over the years, like most would expect at any hotel, what kept us coming back both for business and pleasure was the customer...

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Helpful?
1Thank Patricia J
Management response:

Thank you for letting us know about your disheartening experience during your recent stay at our hotel. We appreciate that you have shared this with us, Patricia, as we value our guest’s voice. Guest comfort and satisfaction is our number one priority! We are truly sorry for any miscommunications that may have occurred and caused you to feel otherwise. We...

Mid Coast Maine, Maine
Reviewed 1 April 2017

Had a great stay! The staff was very welcoming, friendly, and helpful. We were there for a basic training graduation and the commute to the base was less than 25 minutes even in morning traffic. Hotel room was clean, hot water readily available!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank O3698OAmichelep
Management response:

San Antonio is such an incredible city to explore, and it was such an honor to welcome you to our hotel! We are thrilled that our staff blew away your expectations with such incredible service and we will definitely share your praise with everyone here. We are pleased that our convenient location, and comfortable accommodations in your guest suite added...

Houston, Texas
Reviewed 31 March 2017

The mattress on the bed was worn & uncomfortable it made it difficult to sleep. Woke up feeling sore & tired. The service was great. Staff was very friendly. I sent my steak back because it was undercooked and only received an apology. This was not my waiter's fault he placed the order right. I also asked for my hotel...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank A5060FYanam
Management response:

We are thrilled to read that you enjoyed your positive rapport with our staff, as well as the terrific service our team is known to provide our guests. We’re sorry to hear that our accommodations did not meet your expectations. If anything in your room is not the way you were hoping for, you can always let us know while...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in one of San Antonio's premier communities, Hill Country Hotel & Spa is close to San Antonio attractions such as SeaWorld, Fiesta Texas, dining and golf.Take in the views of beautiful courtyards, indigenous plants and lush landscaping at the Hilton San Antonio Hill Country Hotel & Spa. Appreciate a hotel that fosters a relaxed atmosphere featuring a massive flagstone fireplace and cozy sofas. ... more   less 

Additional Information about Hilton San Antonio Hill Country Hotel & Spa

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251-4125
Region: United States > Texas > San Antonio > Far West Side
Price Range: $172 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel & Spa 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Hotels.com, Hilton Hotels Direct, Orbitz, Travelocity, Hotwire, Priceline, Expedia, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton San Antonio Hill Country Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hotel Style:
#14 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Business Hotel in San Antonio
#60 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Antonio Hill Country Hotel & Spa staff and other travellers.
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Questions? Get answers from Hilton San Antonio Hill Country Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend close to the elevator and a lower floor so you can take the stairs.”
suegriffin63, 4 May 2017 | Read review
“go somewhere else.”
PhilD614, 16 Apr 2017 | Read review
“Only one set of elevators so choose the room wisely”
rodf429, 27 Mar 2017 | Read review
“Ask for a a room farther from the elevators to reduce the noise.”
Firefly_101, 18 Feb 2017 | Read review
“I think all the rooms should be good as the Hilton policy removes any guest for disturbance if they have to be dealt with more than once.”
110sm, 4 Feb 2017 | Read review
5 of 5
Groupon.com
US$89* /night
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AMOMAUS$266
Booking.comUS$127
CancelonUS$165
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Prices are for 1 room, 2 adults
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