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Hampton Inn San Antonio - Northwoods

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Hampton Inn San Antonio - Northwoods
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291 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Reviewed 4 days ago NEWvia mobile

Very pleased with our stay. Hotel very clean and modern. Great location for shopping and restaurants. Bed wonderful. AC great. Will definitely stay here again. Staff was friendly. Nice amenities in the room. Just overall great experience!!

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Helpful?
Thank BryceSA
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear BryceSA, I just want to say a Thank you!!! for your feedback and taking the time to write a review. I am happy to hear that the staff was "friendly" & that our beds were "wonderful". These comments not only support the team, but provide us valuable feedback through the eyes of our guests. We also belive that we...

El Paso, United States
Reviewed 1 week ago

Stayed here twice within two weeks. Great staff and everyone is very friendly. It was very comfortable and clean. Location was perfect. Not too close to the airport, and yet less than ten minute drive to the airport, so no annoying aircraft noise. It was actually nice an quiet. Will stay there again.

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Helpful?
Thank R6002TEtracyh
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear R6002TEtracycyh, Thank you for your feedback and taking the time to write a review. It's always rewarding to us to see a Five STAR review!! I am happy that our staff was "Great" & "very friendly". These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed...

San Antonio, Texas
Reviewed 1 week ago

The bathroom was missing the complimentary toiletries, bath tub still had dirt rings, the towels had some stains on them, and the room was extremely noisy from either the heater or ac units from other rooms. They also only had 1 luggage cart that was always in use. The breakfast was cold and dried up, not good at all.

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Helpful?
Thank 760mslo
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear 760mslo, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room bathroom, At Hampton Inn Northwoods, we promise to do whatever it takes to ensure you are satisfied. I have shared your concerns with the...

Denton, Texas
Reviewed 2 weeks ago

Service was exceptional and the location made meals and travel very easy. Rooms were clean and housekeeping very helpful. Complimentary breakfast was fresh and ready to go right at 6am and selection was goid.

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Helpful?
Thank melissagV3878IA
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear melissagV3878IA, Thank you, Thank you, Thank you!!! for your feedback and for taking the time to write to me. Your FIVE STAR review makes the entire Hampton TEAM happy!!! I know how busy your schedule must be but your comments mean a lot to me. I am happy to hear that our staff was able to be accommodating. Especially...

San Antonio, Texas
Reviewed 3 weeks ago

I came without a reservation and was still able to have a wheelchair accessible room on the first floor. The breakfast had a wide variety to choose from eggs and sausages to waffles and oatmeal and cold cereal. It was very quiet and the internet was great. I'll stay there again!

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Helpful?
Thank Dean S
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Dean S, I am so happy to hear that our great TEAM was able to accommodate your needs. You sharing your experience & taking the time to write this review means a lot to me. "I'd stay there again" makes us Happy!! We are here for you. We look forward to taking care of you in the near future....

San Antonio, Texas
Reviewed 3 weeks ago

Clean property, friendly staff, quality breakfast. It was very easy to get to; the room was clean and comfortable. The staff was pleasant and helpful. Breakfast the next morning was good, everything was hot. Staff kept everything in the breakfast area clean.

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Helpful?
Thank joannak397
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear joannak397, Tank you, thank you thank you!!! for the wonderful 5 Star review!!! It gives me great pleasure to see that you had a "Very Happy " stay with us. I will share your wonderful comments with the entire staff! Happy holidays. We hope to see you soon. Warm regards,

Reviewed 4 weeks ago via mobile

Good hotel. Food was ok but when peak time came there were no fruits, no butter, no syrup and so on... maybe they need another employee to help if they know that the hotel is fully booked. But the lady at reception desk was super nice. She let us come back so my daughter can get ready for a competition...

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Helpful?
Thank Charyn P
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Charyn P, We are constantly monitoring the performance of all the hotel staff and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence in our breakfast area. The time you have...

Chicago, Illinois
Reviewed 4 weeks ago

My rating is slightly above average a 3.5, but not available. Better than average, but not up to Very Good standards. Overall a decent hotel, especially if you can get a good rate (be aware SA Hotel taxes are among the highest in the US). A busy, but convenient location with ample parking. Quiet with comfortable rooms and a very...

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Helpful?
Thank 9999Tr_Av_El_Er
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear 9999Tr_Av_El_Er, Thank you for your feedback and taking the time to write a review. I am so happy to hear that you would return back to our property, even though we did not exceed your expectations. Nice to know that our rooms were "comfortable and very nice, with friendly staff". As in the negatives, I will certainly address these...

San Angelo, Texas
Reviewed 5 weeks ago

We've stayed here for many years and never been disappointed nor had problems. The staff is super sensitive to our needs and the facility is very nice. We especially like the location; it is both safe and close to so many good places to eat and shop. By we, I am referring to 3 or 7 women who travel with...

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Helpful?
Thank TexasMinors
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear TexasMinors, Thank you for your excellent review and taking the time to write to us. I am happy that our staff were super sensitive to your needs. These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every opportunity and we look forward...

San Antonio, United States
Reviewed 1 November 2016

Checked in kind of late, but representative at front desk was pleasant and friendly. He checked me in quickly and efficiently and got me on my way to my room quickly. Breakfast was really fresh and loved being able to walk over a just get a good hot fresh cup of coffee in the morning.

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Helpful?
Thank Jeffery B
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Jeffery B, A big thank you for the great review. Always nice to see our guest giving us a 5 STAR rating & wonderful comments about out hotel & staff. I will most diffidently share it with the rest of our TEAM about your "Effortless Stay". The friendly & quick check-in & "really fresh" breakfast. My team & I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Located near theme parks, golf courses, historical landmarks and an array of shopping malls, the Hampton Inn San Antonio-Northwoods provides a range of thoughtful amenities. Relax in one of the modern guest rooms and take advantage of free high-speed Internet access and an in-room coffee machine. Reward yourself with a movie on the 32-inch flat-panel T.V. Corporate guests can stay focused in the business center. Free high-speed Internet is available in the meeting room along with a range of professional staff on-hand to offer support. Stay energized with a workout in the fitness center or a dip in the hotel pool. Wake up with Hampton's free hot breakfast - offering a delicious range of options to get you off to a good start. ... more   less 

Additional Information about Hampton Inn San Antonio - Northwoods

Address: 2127 Gold Canyon Rd, San Antonio, TX 78232-1701
Region: United States > Texas > San Antonio > Far North Central
Price Range: $167 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio - Northwoods 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Hampton Inn San Antonio
San Antonio Hampton Inn
Hotel Style:
#48 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn San Antonio - Northwoods staff and other travellers.
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Questions? Get answers from Hampton Inn San Antonio - Northwoods staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old numbered rooms are on the Highway side.”
 of 5 bubbles i2mix4u, 8 Mar 2016 | Read review
“I prefer higher floors because of they tend to be more quiet than the ground floor.”
 of 5 bubbles Donktex, 23 Sep 2015 | Read review
“No particular tip. We were on the 4th floor. Maybe a lower level floor.”
 of 5 bubbles milcahd2015, 21 Jul 2015 | Read review
“we enjoyed having a room near the pool.”
 of 5 bubbles 144heidis, 17 Jul 2015 | Read review
“The king suite I had was very nice.”
 of 5 bubbles Booklady2013, 1 Jul 2015 | Read review
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