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Homewood Suites by Hilton San Antonio Northwest

610 reviews
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Traveller (90)
Room & Suite (51)
Dining (11)
Overview
  • Excellent53%
  • Very good26%
  • Average10%
  • Poor7%
  • Terrible4%
Travellers talk about
“full kitchen”(19 reviews)
“social hour”(8 reviews)
“living room”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton San Antonio Northwest
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (610)Write a Review
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All reviewsfull kitchensocial hourliving roombreakfast and dinnerhome away from homegreat staymedical centercomplimentary breakfastevening receptionwould stay here againclean hotelsea worldconvenient locationking suiteeasy accesslove this hotelwaffles
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11 - 15 of 586 reviews
Reviewed 22 December 2017 via mobile

What a fantastic place to stay and for a great value. Great breakfast and happy hour with complimentary beer and wine. The rooms are very spacious, clean and the staff is very friendly. I’ll stay here every time I’m in San Antonio. Justin at the...More

Thank Jdilley363
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 27 December 2017

Thank you for choosing Homewood Suites San Antonio Northwest. We are happy you enjoyed your stay and appreciate your feedback. We will be sure to share your comments with the staff. Please visit us again soon.

Reviewed 14 December 2017

Enjoyed my stay. Great hotel that provides good meals for breakfast and dinner. Treadmills were out of date but still was able to get in a good run. Suite was a great size and plenty of space. I would definitely recommend.More

Review collected in partnership with Homewood Suites by Hilton
Thank 378stewart
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 14 December 2017

We appreciate the feedback and are happy to hear you had a great stay! The hotel will be updating/replacing the treadmills in our fitness center in the coming year. Thank you for choosing Homewood Suites San Antonio Northwest and for any referrals you send our...More

Reviewed 11 December 2017

It is outrageous not to have a generator for power outages. When I went to look for staff, they were all GONE! Good luck...see you later. No f/u from management. Just didn’t care. I would have expected more from sch a large carrier and for...More

Review collected in partnership with Homewood Suites by Hilton
Thank akrodgers2001
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 13 December 2017

Thank you for taking time to share feedback with us regarding your recent stay. We sincerely apologize for any inconvenience you experienced during the unexpected power outage due to snow. While the hotel does not have a generator we will be sure to share your...More

Reviewed 11 December 2017

Great hotel and friendly staff. Rooms where clean and nice. Check in and check out where fast and easy. Complimentary breakfast was very good. Kids enjoyed the pancakes in the shape of Texas and bacon.

Review collected in partnership with Homewood Suites by Hilton
Thank marccX1955KN
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 13 December 2017

We appreciate you choosing Homewood Suites San Antonio Northwest for your family travel. Thanks for taking time to post comments, we are delighted to hear you enjoyed your stay. We hope to welcome you back soon!

Reviewed 14 November 2017

Not nearly as clean as in previous experience. Staff is nice, bur housekeeping leaves a lot to be desired. Recommend anyone checking in look at bathroom vents to see if clean; check beds - pretty soft, may be well worn; lights in rooms are very...More

Review collected in partnership with Homewood Suites by Hilton
Thank O3650BEjamesp
Response from Kristie B, Manager at Homewood Suites by Hilton San Antonio NorthwestResponded 15 November 2017

We are disappointed to learn we fell short of your expectations during this stay and apologize. We appreciate you sharing feedback so that we can address the issues and make improvements. Thank you for choosing Homewood Suites we hope you'll give us another chance to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$115 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Business Hotel in San Antonio
#54 Romantic Hotel in San Antonio
#73 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Business Hotel in San Antonio
#54 Romantic Hotel in San Antonio
#73 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (51)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
TXAg1999
12 August 2017|
AnswerShow all 2 answers
Response from Kristie B | Property representative |
Thank you for your interest in Homewood Suites San Antonio Northwest. Our hotel allows service animals. Anything not classified as a service animal is not allowed. If you have additional questions please feel free to call... More
0
Votes
SouthDakota21
13 June 2017|
Answer
Response from Kristie B | Property representative |
Thank you for your interest in Homewood Suites San Antonio Northwest! Our hotel is conveniently located off of I-10 and offers easy access to San Antonio. Camp Bullis: 7 miles Lackland Air Force Base: 19 miles Fort Sam... More
0
Votes
Nancy M
11 June 2017|
AnswerShow all 4 answers
Response from Kristie B | Property representative |
Thank you for your interest in Homewood Suites San Antonio Northwest. Our hotel has a lovely outdoor pool and BBQ area, however, does not have a hot tub. There are pictures of the outdoor pool and BBQ area on our hotel's... More
1
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Room Tips
"Corner rooms are great"
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"Corner suites are nice and roomy"
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"Ceiling Fan in bedroom"
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"I like to stay on a high floor away from the elevator so it is quiet."
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