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All reviewsthe river walksan fernando cathedralparking garageolder hotelconvenient locationbit datedbeds were comfortablewalking distancenice hotelconvention centereasy accesswould stay againgreat roomking bedgreat place to stayriverwalkcourthouse
this hotel is old and gross, 10 minutes barefoot on the carpet and our feet were black as coal.
toddler found a pill on the floor that was not from any of our party and luckily didn't swallow it. hotel management couldn't have cared less...More
This hotel is at a great location. We were greeted & treated nicely by a very friendly staff. They have a fabulous coffee shop with delicious blueberry muffins. It is a very safe place to park your car when parking is so limited in the...More
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Although conveniently located right on the river walk, there's some hidden 'fees' everyone should be aware of. When booking the room you're not given the option for government discounts and upon check in a $50 incidental fee is added on top of a $17.99 parking...More
The location allows for easy access to the River Walk and in a little quieter part of the attraction. The hotel, however, is old and outdated. Dirty and dingy! They are in the process of making some updates, but to only the entrance area of...More
Great location on the Riverwalk, but hotel & room severely outdated and sorely in need of an upgrade. Plus, millennial era staff needs to learn more about 'a sense of urgency', 'timely customer service', etc. Check in, with my confirmation # in hand! took nearly...More
Hello....we had amazing maid service everyday or anytime that we wanted. I recall the bath towls were white, clean and the usual bath towel size...there were also smaller hand towels and face cloths. We have stayed in alot... More
Hello....we had amazing maid service everyday or anytime that we wanted. I recall the bath towls were white, clean and the usual bath towel size...there were also smaller hand towels and face cloths. We have stayed in alot of hotels that we decided were not clean and we departed...we did not feel this way at the Riverwalk....and the management a younger man and his friendly staff bent over backwards to meet our needs. If you are used to staying in 5 star Trump or Hilton Hotels...you will find this a lower standard...but we were there for one week and would go back!