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Another deserved 1 star review. it is important that people know about the customer relations of the hotel staff/owners or whoever is in charge of operations there.
I arrived on Saturday at 5.00 pm for the San Antonio Rock 'n' Roll marathon that was taking...More
Response from Brandy C, Guest Relations Manager at La Villita Inn San AntonioResponded 1 week ago
Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the amenities and internet during your stay. Also, we are sorry for the disappointing service you received from our staff at that time. Our...More
This is a no-frills hotel which is quite walk able to river-walk and the historic places.The room is adequately size. They have also provided facilities such as microwave and refrigerator in the rooms. However, the hotel looks ill maintained and needing some renovation. it is...More
Response from General M, Guest Relations Manager at La Villita Inn San AntonioResponded 12 September 2017
Thank you so much for your kind comments and review regarding your most recent stay at the La Villita Inn San Antonio Hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We hope you're...More
The hotel room had unsanitary sheets. The sheet stains were of bodily fluid, i.e. semen or urine. The refrigerant had a foul smell of spoiled food. The smell stench was so foul, I almost gagged. The bathroom sink had bugs. They looked like bug beds,...More
1 Thank anonymous12345678159
Response from General M, Guest Relations Manager at La Villita Inn San AntonioResponded 25 August 2017
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought...More
I booked our reservation through hotels.com and upon arrival my significant other went inside to check in while I waited in the car. I did not mention how much the room cost so when the staff member cancelled our hotels.com reservation and ran our card...More
2 Thank Sherri M
Response from General M, Guest Relations Manager at La Villita Inn San AntonioResponded 21 April 2017
Dear Sherri M,
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. Please feel free to contact us if...More
The first thing my wife had to do when she walked in was kill a cockroach. She ended up flushing the roach down the toilet so we had no proof to show the owner who would not give us a refund. The pillowcases were different...More
2 Thank Jonathan U
Response from GMTX35, Guest Relations Manager at La Villita Inn San AntonioResponded 20 January 2017
Dear Jonathan U,
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We have not found any evidence of a pest problem, but we thank you for alerting us...More
US$57 - US$107 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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