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Mokara Hotel and Spa

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Mokara Hotel and Spa
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1,289 Reviews from our TripAdvisor Community

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There are newer reviews for Mokara Hotel and Spa
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Showing 1,274: English reviews
Halifax,ns,Canada
Reviewed 19 November 2015

Everything about our hotel experience at Mokara was exceptional. Location could not have been better and the service and food quality was of the highest standard. We will most definitely return to Mokara the next time we visit San Antonio.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Geordie2006
Colleyville
Reviewed 17 November 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank Lokiser
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Reviewed 15 November 2015

We stayed there for a conference. Several reviews for other hotels made me nervous about the quality of the service in San Antonio, but our experience at the Mokara was wonderful from the time I called to make my reservation. The staff are knowledgeable, welcoming, and very helpful. There is even free ironing if your clothes have gotten wrinkled during...

Review collected in partnership with Omni Hotels & Resorts
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Thank 763wesleyr
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Wesley, Thank you for sharing your experience! We are glad to see that you enjoyed your time at the hotel and your interactions with out staff at Mokara. All the best! Doak

Canada
Reviewed 12 November 2015

The staff, hotel and over all experience at the Mokara was absolutely amazing!! The staff were very inviting, helpful and pleasant, with a welcome to you no matter what time of day you arrived back to the hotel. The ambiance of the hotel was absolutely wonderful and the rooms were outstanding - top quality and beautifully decorated, and attention was...

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Helpful?
Thank FuninthesunAB
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Many thanks for taking the time to share feedback regarding your recent visit. We are glad to hear that our staff delivered an amazing experience for you and yours and will be certain to share your comments with our team members. Thank you for being our guest! Best regards, Doak

Winnipeg, Canada
Reviewed 9 November 2015

Nice Hotel. Very clean and quiet and weel located in heart of city. Found concierge not very helpful. Usually they are. Great pool on top of hotel with a terrific view of the city. The restaurant on the ground floor is excellent. Good menu. Hotel is on the river walk so it was pleasant.

Review collected in partnership with Omni Hotels & Resorts
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Thank Thomas P
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Thomas P, Thank you for taking the time to share your feedback regarding your visit to Mokara Hotel and Spa. We are pleased to hear that you enjoyed the amenities at the hotel and your Ostra experience. We are hopeful that you will accept our sincerest apologies for falling short of your expectation with regard to your interaction with our...

Chicago, United States
Reviewed 3 November 2015

The check out process took over a hour. After multiple attempts, even the manager could not understand the bill. As it turned out I was overcharged on multiple services. I returned to my room one evening to find that the cleaning staff had bent my prescription eyeglasses.

Review collected in partnership with Omni Hotels & Resorts
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1Thank Courtney C
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Courtney C, Please accept our sincerest apologies for falling short of delivering the experience you expect and deserve as our guest. I can assure you that an experience such as the one you described is by no means consistent with the level of service Mokara Hotel and Spa strives to provide. Thank you for allowing us to serve you and...

Reviewed 3 November 2015 via mobile

Did not stay at the hotel but walking by and saw they had a spa. We were looking for a place to get a pedicure. Felt a little pricey $80 but it was 50 minutes of bliss. Was escorted to change into a robe and comfy slippers. Was given an infused water and escorted to wait in a relaxation room....

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Helpful?
Thank Alexis V
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Alexis, Thank you for allowing us to serve you! We are happy to hear that you enjoyed your time in the spa as well as our Rooftop Cafe and will be sure to share your feedback with our team. All the best! Doak

Boston, Massachusetts
Reviewed 29 October 2015

A member of the Omni Hotels group, the Mokara was listed as one of my company's preferred hospitality providers in San Antonio. They did not steer me wrong. The common areas are elegant and homey. My room was beautifully furnished and decorated, with a large comfortable king size bed and a well appointed bathroom. The exercise facilty is large, well...

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1Thank Orso52
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Thank you for taking the time to share your recent experience and for the kind remarks regarding our staff. We look forward to serving you when your travels bring you back to San Antonio! Best regards, Doak

Pueblo, United States
Reviewed 29 October 2015

This is the best hotel we have been to in years and have stayed in some very highly rated hotels and resorts. The difference here is the staff. EVERY person was attentive, friendly and professional. Location is perfect, boutique feel. People knew our name on the second day. Felt genuinely friendly and fun folks.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Schuyler K
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Schuyler K, Thank you for being our guest. We are so pleased to hear that our staff took great care of you during your visit and will be certain to share your feedback with the team. All the best to you and yours! Best, Doak

Edinburgh, United Kingdom
Reviewed 29 October 2015 via mobile

We stayed at the hotel during the torrential rain on the back of Hurricane Patricia. It was pretty much impossible to do anything outdoors. I could not have been happier that we were forced to stay indoors. The hotel is wonderful. From the moment we arrived and were greeted by the incredible valet team I knew we were on to...

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Helpful?
Thank Elflooze
Doak W, General Manager at Mokara Hotel and Spa, responded to this review

Elflooze, Thank you for allowing us to serve you and for sharing your experience. I have to say that there is no better place to be on a rainy day than Mokara Hotel and Spa! We are so happy that you enjoyed your time as our guest and will be sure to forward your comments along. Hope to see you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ostra at Mokara Hotel and Spa
Ostra at Mokara Hotel and Spa
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 

Additional Information about Mokara Hotel and Spa

Address: 212 W. Crockett, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $422 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mokara Hotel and Spa 4.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Hotels.com, Travelocity, Expedia, TripOnline SA and Jetsetter so you can book your Mokara Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mokara Hotel San Antonio
Watermark Hotel San Antonio
Hotel Style:
#1 Spa Hotel in San Antonio
#1 Romantic Hotel in San Antonio
#2 Luxury Hotel in San Antonio
#3 Business Hotel in San Antonio
#5 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Mokara Hotel and Spa staff and other travellers.
31 questions
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San Antonio, Texas
17 days ago
4 months ago
Naples, Florida, United States

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Questions? Get answers from Mokara Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, pay extra and get a room facing the Riverwalk.”
 of 5 bubbles artist2be, 18 Jan 2017 | Read review
“There are river view rooms available”
 of 5 bubbles cathybM8029TI, 11 Jan 2017 | Read review
“Best place to stay. Close to water taxi. Can get everywhere in the city from here.”
 of 5 bubbles SkysMomLR, 30 Dec 2016 | Read review
“Room facing the riverwalk on a higher floor is a plus.”
 of 5 bubbles mikecK4076YP, 29 Dec 2016 | Read review
“Choose a spa room with a river view.”
 of 5 bubbles Fudiem, 12 Dec 2016 | Read review
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