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Americas Best Value Inn - San Antonio / Lackland AFB

19 reviews
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Traveller (1)
Room & Suite (8)
Overview
  • Excellent21%
  • Very good15%
  • Average10%
  • Poor5%
  • Terrible49%
6 Dec 2015
“WORSE STAY EVER”
17 Aug 2015
“Best stay for a visit to Lackland AFB”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Wheelchair Access
Business Centre
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (19)Write a Review
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Reviewed 6 December 2015

Ive been to alot of America best Values hotels. This one is by far the Worse. The place I usually stay was booked, so I stayed here. Dont stay there. Upon arrival My Sailor was like mom are you sure you want to stay here....More

2  Thank Brenda S
Response from Jay P, Manager at Americas Best Value Inn - San Antonio / Lackland AFBResponded 11 March 2017

I am so sorry to see that you did not enjoy your stay, we are close to the highway, and sometimes you can hear ambulances drive by, but it is rare as I have been at this location for years, but I do apologize for...More

Reviewed 18 August 2015

It was clean and affordable. The rooms and breakfast buffet were decent. The also put out a manager's spread in the afternoon. The staff were courteous and attentive. It is conveniently located in between the AFB and downtown San Antonio.More

2  Thank Angie R
Response from Jay P, Manager at Americas Best Value Inn - San Antonio / Lackland AFBResponded 11 March 2017

Good day, I want to thank you so much for letting everyone know that you had a pleasant stay at my hotel, my stay and I work diligently to assure that all of our guests have a pleasant experience when they visit us. I hop...More

Reviewed 11 March 2015

Ok, I don't normally stay at BW. I have had bad experiences in the past. But I got this hotel last minute in Frisco CO and was so pleasantly surprised. The rooms were very large and clean. The bathroom had better towels than most Marriotts...More

1  Thank Zaitsev1955
Response from Jay P, Manager at Americas Best Value Inn - San Antonio / Lackland AFBResponded 11 March 2017

I want to thank you so much for letting everyone know that you had a pleasant stay at my hotel, my staff and I work diligently to assure that all of our guests have a pleasant experience when they visit us. I hop to see...More

Reviewed 12 June 2014

This place was so bad I cancelled my reservation upon seeing the room. First,the lady had such a thick accent I could barely understand her English,and repeatedly gave me attitude when asking to repeat her sentences. Then while walking around to my room,nearly every room...More

1  Thank Boomzies
Response from Jay P, Manager at Americas Best Value Inn - San Antonio / Lackland AFBResponded 18 June 2014

Please allow me this opportunity to apologize for the inconvenience you experienced during your visit at our hotel in San Antonio. I appreciate you taking the time to advise us of your dissatisfaction. I have investigated your claims. We cannot keep customers from smoking on...More

Reviewed 9 December 2013 via mobile

The bed was lil bit uncomfortable but it was nice and clean, believe me, it better than others... We stay for few days and the guy was friendly and the zone looked calm to me they were full and we had to stay in a...More

2  Thank Sonia B
Response from Jay P, Manager at Americas Best Value Inn - San Antonio / Lackland AFBResponded 20 December 2013

Dear Valued Guest, I would like to thank you for taking the time to voice your concerns. We pride ourselves in offering great value by providing excellent service with comfortable accommodations. We are in the process of putting new mattresses in all of our rooms....More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Details
Price range
US$56 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1)
Room & Suite (8)
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