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Crockett Hotel

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1,654 Reviews from our TripAdvisor Community

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Showing 1,605: English reviews
Gilroy, California
Reviewed 1 week ago via mobile

The hotel is conveniently located across the street from the Alamo. Two blocks away is a major shopping mail and access to The Riverwalk. Valet Parking is an additional $24 but is the norm for that area. The hotel offers a free continental buffet breakfast which had something for everyone and free wifi access. Hotel staff was helpful and friendly....

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Helpful?
Thank Scamboe
Bill B, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us and sharing a review of your enjoyable stay. We work hard to make our guests happy and appreciate your feedback!

Corpus Christi, Texas
Reviewed 1 week ago

Again Mr. Edwardo and the rest of his staff took very good care of us. Even on a busy weekend they were able to find an incredible room for us. The room was very very clean, and was very large compared to other hotel rooms. The location is the best also.

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Thank mike h
Bill B, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us and sharing a 5 star review. We work hard to make our guests happy and appreciate your feedback! Thank you for mentioning our desk manager, Eduardo and his staff. We will be sure to share your comments with them.

Arlington, United States
Reviewed 1 week ago

The Management and Staff at this hotel went out of their way to make our stay a memorable experience! The ambience of an historical landmark was absolutely charming! The staff was absolutely caring and courteous as was the management! The room temperature was commensurate with the loca, weather conditions and very comfortable.

Review collected in partnership with this hotel
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Thank Michele C
Bill B, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us and for providing such a kind and thorough review. We work hard to make our guests happy and appreciate your feedback! We will share your review with our team - they love hearing from our guests.

Edmonton, Alberta
Reviewed 1 week ago

The staff are very friendly and helpful, breakfast was phenomenal as they had so many choices, convenient location with easy access to the river walk, Alamo, shopping, museums. It also had a nice outdoor pool area and Ernie's bar is a nice place to sit and visit, and the hop on hop off buses are right out the door...Will definitely...

Review collected in partnership with this hotel
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Helpful?
Thank lmorkin4
Bill B, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us and for providing a 5 star review. We work hard to make our guests happy and appreciate your feedback! We look forward to your future visits.

Ann Arbor, Michigan
Reviewed 2 weeks ago

The Crockett was overall a good choice for a home base for 5 days in San Antonio. The location was excellent - literally right next to the Alamo and a five minute walk to the River Walk. There are several restaurants and bars in the immediate area around the Crockett. The hotel was comfortable and not a typical "chain hotel."...

Review collected in partnership with this hotel
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Thank B8072MQmichaels
Bill B, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us and providing a 4 star rating. We work hard to make our guests happy and appreciate your feedback! We are continually making efforts to maintain our 108 year old historic structure. Last year we replaced all beds, and are currently replacing carpeting. The hotel has been renovated a number of times in its history -...

Reviewed 2 weeks ago via mobile

This is my second stay at the Crockett. Affordable, great location, and the staff....they are amazing. I was having issues with my room and they didn't hesitate to switch for me with zero hassle. They definitely know how to treat their patrons!!!

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Thank Pat M
Bill B, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us and complimenting our 'amazing staff'. We work hard to make our guests happy and appreciate your feedback! We will be sure to share your review with our entire team.

Southampton, United Kingdom
Reviewed 2 weeks ago

We arrived late at night and received great service from the reception staff. The cleaning team members are efficient and our room was perfectly serviced each day of the week that we stayed. The breakfast buffet features cooked hot dishes as well as a selection of fruit, cereal and baked goods to satisfy most tastes.

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1Thank 868annetted
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for being our recent guest and for sharing a review of your experiences at the Crockett Hotel. We work very hard to make each of our guests to have an enjoyable and pleasant stay, in the heart of San Antonio. We will share your comments with our team - especially with our housekeepers and breakfast attendants. We look...

McAllen, Texas
Reviewed 2 weeks ago

exceeded expectations with friendly staff, cleaniliness, and close proximity to all attractions. The early breakfast is excellent with many choices and gets you started on your day. You can meet family early and plan your days events during breakfast.

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Thank poppyrobert
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for being our recent guest and for sharing a review of your experiences at the Crockett Hotel. We enjoyed reading how much you liked our free breakfast buffet each morning. We work very hard to make each of our guests to have an enjoyable and pleasant stay, in the heart of San Antonio. We will share your comments...

Mill Valley, California
Reviewed 2 weeks ago

We had a great visit to San Antonio this past weekend and our hotel room at the Crockett Hotel made things even more enjoyable. We visited the San Jose mission, the Alamo, the Riverwalk, checked out the farmers market in the new Pearl are plaza (very nice), and visited the Trinity University campus. Our hotel was clean, comfortable, good breakfast,...

Review collected in partnership with this hotel
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Thank shaugns
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for being our recent guest and for sharing a review of your experiences at the Crockett Hotel. We work very hard to make each of our guests to have an enjoyable and pleasant stay, in the heart of San Antonio. As you mentioned, there is much to see and do in our neighborhood. We will share your comments...

Reviewed 2 weeks ago

I booked a room of 2 queen beds in this hotel on 05/17/16 for the dates of 01/26/17 through 01/29/17 for the PAX South 2017 convention. The price for my stay, originally, was $462.33, but due to incompetence from the staff, my price got increased to $497.36 and my booking date was moved to 01/06/17. My belief in my booking...

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Thank Erik F
Bill B, General Manager at Crockett Hotel, responded to this review

Thank you for being our recent guest for the PAX South Convention. The hotel bookings for this convention were all handled by an outside agency. They coordinated all of the reservation process. In addition, the room rates for this convention varied based on the number of guests staying in the room. We apologize that this process and the information provided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
A recommended hotel in San Antonio for families. ... more   less 

Additional Information about Crockett Hotel

Address: 320 Bonham, San Antonio, TX 78205
Region: United States > Texas > San Antonio
Price Range: $200 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crockett Hotel 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Crockett Hotel San Antonio
Crockett San Antonio
Hotel Style:
#25 Romantic Hotel in San Antonio
#42 Family Hotel in San Antonio
#57 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Crockett Hotel staff and other travellers.
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Questions? Get answers from Crockett Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms I think are the best.”
 of 5 bubbles mikeh116, 12 Feb 2017 | Read review
“Beautiful scenic view and quiet nights! ”
 of 5 bubbles michelecM864JR, 12 Feb 2017 | Read review
“Try to get a room on an upper floor - away from potential street noise. The temperature in the tub/shower was very difficult to maintain/control.”
 of 5 bubbles B8072MQmichaels, 9 Feb 2017 | Read review
“view of alamo”
 of 5 bubbles poppyrobert, 7 Feb 2017 | Read review
“If you want a good room, don't go to this hotel.”
  • This blow dryer was fun to find in my room. Good thing no one in my room uses it.
 of 5 bubbles erikf840, 3 Feb 2017 | Read review
5 of 5