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Holiday Inn Express San Antonio Sea World

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#125 of 353 Hotels in San Antonio
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Holiday Inn Express San Antonio Sea World
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270 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Antonio Sea World
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Showing 258: English reviews
Bonham, Texas
Reviewed 24 October 2016 via mobile

From making the reservation to checking out the entire experience was THE BEST. Res made online a week before and I realized 2 hrs before arrival I forgot to ask for a bottom floor handicap room for my mom. I call hotel and Mariana not only made it happen before we got there which was hrs before check in time,...

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Thank RaTa6
AprilGalvan, General Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Thank you so much for your feedback. We thank you for choosing Holiday Inn Express SeaWorld. We appreciate your kind words and I am very pleased to know that our Staff went above and beyond to accommodate your needs during your visit here with us. We strive to be "The Best" The luncheon you noticed us having is something we...

Appleton, New York
Reviewed 17 October 2016 via mobile

We had a family suite. The room was comfortable. The showers hot water was not as hot as it could be. Breakfast was good. Staff was very friendly and helpful. The pool facilities were excellent. Not a new hotel, but for the price it was good.

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Thank beefy1464
AprilGalvan, General Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 15 October 2016 via mobile

When I'm traveling, I always stay at the Holiday Inn Express. This visit is no different that the others ( very pleasant). This front desk staff Kylie, Mariana, Chris and John were very kind. I came in late looking for a room and they took very good care of me and my daughter. The room and bed was nice and...

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Thank Charlotte B
AprilGalvan, General Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you April Galvan General Manager

Burleson, Texas
Reviewed 13 October 2016 via mobile

The staff was extremely helpful and friendly I had a late check-in but everybody did their part. The staff was quite knowledgeable about area attractions and dining establishments. The room was more than what I expected extremely comfortable clean and quiet

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Thank S3915BZrobertm
AprilGalvan, General Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April Galvan General Manager

Andover, New Jersey
Reviewed 29 September 2016

The room was clean, modern, and well kept. It had all amenities one typically needs. The price was reasonable. The staff were friendly and the free breakfast service was typical of most hotels. I wish these types of hotels offered a higher quality breakfast. I'd be happy to pay extra for it.

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Thank my2cents999
AprilGalvan, General Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April Galvan General Manager

Stuttgart, Germany
Reviewed 18 September 2016

Average to very good hotel given age. The location was excellent; walking distance to local restaurants, shopping malls and movie theaters. Valerie, cleaning lead, provided outstanding service! Her bright and refreshing attitude about life and work experiences transcends all others in the working class.

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Thank wattsii2016
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear wattsii2016, Thank you for choosing us and for leaving a review. I am very delighted to know that our location worked for your travel needs and that you found our staff, specially the housekeeping staff commendable. It is always hugely motivating on our end to receive commendable feedback from our valued guests like you and we are looking forward...

Dallas, Texas
Reviewed 5 September 2016

Clean hotel. New mattresses in rooms. Quick check-in process. Nearby restaurants within walking distance. Breakfast on Saturday morning was very busy. Convenient location to Sea World and AFB and a quick direct drive to the airport.

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Thank Wayne S
AprilGalvan, General Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April Galvan General Manager

Midland, Texas
Reviewed 21 August 2016 via mobile

The worst hotel I have ever stayed at. No hot water in our room for two nights, because handle did not turn to hot. Then maintenance argued with me about it. Then first night my son in law had his tool box from back of his truck broke into, which was locked and almost $2000 worth of work tools stolen....

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Thank Peggy R
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Peggy R, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Reviewed 18 August 2016 via mobile

We stayed 8/6-8/7, first thing our room was dirty, no refrigerator or microwave. The worst part of our experience was, there was no shower curtain, and no towels. We called several times to the front desk, no answer. Walked down, and no one attending the front desk at all. Four of us, after a long day, had to shower with...

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Thank Deanna C
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Deanna C, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Texas, United States
Reviewed 15 August 2016 via mobile

We showed up Friday. Leaving Monday. Not impressed. Hard to find parking lot. Shower had hair in it. Beds had hair in the sheets. Comforters filthy. The shower head did have any water pressure. One lamp on desk in room with outlets didn't work. Restroom in lobby out of toilet paper. Breakfast was ok, nothing special but tables gross. Nothing...

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Helpful?
Thank Jennifer C
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio Sea World, responded to this review

Dear Jennifer C, Thank you for writing a review about your stay at our hotel. It is nice to know that our location, and room size were very well to your liking. On the other hand, we regret to see that the issues you had with the parking lot, cleanliness, and amenities did not make for an exemplary hotel stay....

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express San Antonio Sea World

Address: 2861 Cinema Ridge, San Antonio, TX 78238
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $137 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio Sea World 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Seaworld Hotel San Antonio
Holiday Inn San Antonio
Holiday Inn Sea World
San Antonio Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Antonio Sea World staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 315 was great......”
  • Amazing beds with duvet covers and pillows that I wanted to take home.
 of 5 bubbles island-vagabond, 14 Nov 2016 | Read review
“Walk in shower rooms with safety bars are available, hearing accessible also”
 of 5 bubbles pdinc, 8 Jul 2016 | Read review
“See John..............!!!”
 of 5 bubbles eoadvice4u, 17 Apr 2016 | Read review
“Family Suite was perfect for 2 adults and 3 older children 17, 15, 11”
 of 5 bubbles domshyvon21, 3 Apr 2016 | Read review
“Only 1 elevator so I would suggest a first floor room.”
 of 5 bubbles tebowman29, 23 Mar 2016 | Read review
5 of 5