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Comfort Suites Near Seaworld

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Traveller (26)
Room & Suite (8)
Overview
  • Excellent44%
  • Very good27%
  • Average20%
  • Poor4%
  • Terrible5%
Travellers talk about
“bmt graduation”(20 reviews)
“lackland afb”(14 reviews)
“waffles”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)
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188 results
Traveller rating
80
51
37
9
11
Traveller type
Time of year
LanguageEnglish
80
51
37
9
11
Show reviews that mention
All reviewsbmt graduationlackland afbwafflessea worldbreakfast roomair forcehot tubsitting areafrontage roadwaffle makerstaff was very friendly and helpfulenjoyed our staystaying at this hotelthe entire hotelwould stay here againbeds were comfortablehouse keeping
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1 - 5 of 188 reviews
Reviewed 3 weeks ago via mobile

Except for our initial experience checking in, the experience was terrible. No housekeeping one day with a front desk attendant who didn't want to deal with it. Cockroaches in our room & hallway. Trash left in hallways from very inconsiderate guests would remain overnight. Would...More

Thank trishlicondelgado
Response from Tina M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 2 weeks ago

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For...More

Reviewed 3 weeks ago

We stayed here during my son's BMT graduation. I picked this through the BMT travel because I've always liked Comfort Suites, the price and the closeness to Lackland AFB. The staff was very friendly and helpful. The rooms are a (2) room suite, which I...More

Thank Stefanie E
Response from Tina M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 2 weeks ago

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management....More

Reviewed 4 weeks ago via mobile

Jennifer Mertins allowed us to leave and refunded our payment after we found roaches and a shower that sprayed straight into the bathroom. Shane Hart charged my card again after we left and said we were charged because of the wet towels we used to...More

Thank Greg K
Response from Tina M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 2 weeks ago

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For...More

Reviewed 16 February 2018 via mobile

The hotel is in a state of decay. While we were there the elevator stopped working, the hot tub was broken, and they ran out of numerous items for breakfast. The rooms are outdated and signs of wear were everywhere. The hotel is unkept overall...More

Thank Jay R
Response from Tina M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 2 weeks ago

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we...More

Reviewed 30 December 2017 via mobile

We stayed here for our son's graduation from BMT in the Airforce. Rented the efficiency/condo with two king beds, pullout sofas, and nice sized kitchen. Unfortunately, no kitchenware provided, so we went to the local Walmart and purchased a small set of pots and pans,...More

Thank DeeLovingLife
Response from Tina M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 1 week ago

DeeLovingLife, Thank you for taking the time to let us know how you enjoyed your stay with us DeeLovingLife ! It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Breakfast Available
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$76 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$76 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (26)
Room & Suite (8)
Questions & Answers
Ask a question
Elsa R
3 June 2017|
Answer
Response from Howard C | Reviewed this property |
Yes. We had three grandkids with us: 18, 8 and 6 years old.
0
Votes
Joel R
16 March 2017|
Answer
Response from Shanan W | Reviewed this property |
No they do not charge for a child
0
Votes
Room Tips
"Ask for a room with the least amount of interstate noise"
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"I'd stay on the top floor if you want a quiet room (for obvious reasons)"
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"Choose a different hotel!"
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"We loved the king suite. Bedroom & living room have a door you can close between."
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