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BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center

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#115 of 358 Hotels in San Antonio
Certificate of Excellence
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BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center
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158 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Phoenix, Arizona
Level Contributor
13 reviews
10 hotel reviews
Reviewed 5 weeks ago

I'd say if your looking to save a few bucks then stay here. The room I had (108) was a handicap room and it smelled musty. Shower head only reached my nose and I'm 5'8" but you can take it off the stand and hold it. Room was ok but getting that worn out look. Also it seems outside the... More 

Helpful?
Thank Keith O
Jose O, Front Office Manager at BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center, responded to this review

Thank You Keith, for taking the time to leave us feedback. We will look into the smell of the room we were unaware of the smell. Thank you for letting us know. That room was a handicap room and the shower has to be detachable. More 

Atlanta, Georgia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 weeks ago via mobile

I stayed here for a week and noticed the same thing. The hotel in a pretty decent one. The beds are comfy and rooms where clean. That being said. The front desk staff need to step up their game. They didn't go out of their way to greet you as you walked by the desk. Caught one guy on the... More 

Helpful?
Thank Amstel62977
John B, General Manager at BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center, responded to this review

We would first like to thank you for your review. I will meet with my entire front desk staff and go over our guest expectations. Thank you for staying with us and I hope to see you again. More 

San Angelo, Texas, United States
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016

A good comfortable accommodation as this was a last minute reservation. We called just by chance there was availability while looking for a place to spend the night. We walked the sites in the morning and found the hotel to be very clean and well kept. The "HOT breakfast" was an added touch. The waffle's, sausage, eggs, biscuit w/gravy was... More 

Helpful?
1 Thank AnthonyHooks
Jose O, Front Office Manager at BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center, responded to this review

Thank You for taking the time to leave us a great review. Please keep us in mind the next time you visit San Antonio. Jose O Asst. General Manager More 

Tyler, Texas, United States
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 October 2016

Hotel was nice. No problems. All staff was helpful. The breakfast food was only just warm, but the waffles were good. Did not have any bananas the two days that we were there. I would say breakfast was just OK.

Review collected in partnership with Best Western

Helpful?
Thank Jane P
Jose O, Asst. General Manager at BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center, responded to this review

Thank You Jane for the positive feedback. I will get with our breakfast attendant and make sure all our equipment is functioning well. Also we will make sure we replenish all breakfast items. More 

Laredo, United States
1 review
Reviewed 15 August 2016

the hotel was clean inside and out the rooms were very clean can have more choices at breakfast the staff was excellent didn't like the location of the pool this best western hotel doesn't accept pets

Review collected in partnership with Best Western

Helpful?
Thank Rosa F
LA PORTE
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2016

Value for 2 nights was excellent. Every thing was about average for a hotel stay. The queen size bed mattress was very hard and uncomfortable. The water pressure when taking a shower was very, very slow. The carpet smelled which gave the room a bad odor and the carpet was damp & wet.

Review collected in partnership with Best Western

Helpful?
Thank SALAS I
Robstown, United States
2 reviews
Reviewed 8 August 2016

Stayed with my two teen children. It was nice having free wifi that worked for them. The room was very nicely furnished and updated. Would definitely recommend this hotel. The breakfast was nice, not just cereal and toast.

Review collected in partnership with Best Western

Helpful?
Thank Amanda R
Arlington TX
Level Contributor
91 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
Reviewed 10 July 2016

1) Let me begin with overall review of hotel. Pros: it's well maintained, clean, well lit, interior entrance, safe and easy access of hwy. Cons: parking is scarce, breakfast is hit or miss and waffle maker barely works, employees NEVER answer the phone and barely acknowledge your existence when they're not looking at their screens, prices are extremely volatile and... More 

Helpful?
2 Thank futurelawyer2005
laredo,tx, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2016

this was just going to be another quick trip, and every time I open the door to my room, I feel a relaxing feeling seeing how clean and tidy my room looks.it also made my friend happy to see everything all nice and neat. it just puts me at ease!

Review collected in partnership with Best Western

Helpful?
Thank Armando M
Bristow
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2016 via mobile

We travel a lot with bugRIGHT. Nice beds, clean room, friendly people. This is a great place to stay. I think this is best place to stay in San Antonio, Pool very small, breakfast is good. We will be back. We use Best Western most of the time great rewards program for business

Helpful?
Thank bugright

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Near BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center

Address: 4639 Rittiman Rd, San Antonio, TX 78218-4629
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $104 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center 2.5*
Number of rooms: 54
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Also Known As:
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#9 Best Value Hotel in San Antonio
#87 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center staff and other travellers.
4 questions
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8 months ago
Carrollton, Georgia
over a year ago
over a year ago
San Tan Valley, Arizona

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Questions? Get answers from BEST WESTERN Windsor Pointe Hotel & Suites-AT&T Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd stay off the first floor and away from the exits”
 of 5 bubbles keitho126, 28 Oct 2016 | Read review
“2nd floor was very quiet”
 of 5 bubbles AnthonyHooks, 26 Oct 2016 | Read review
“Call Ahead”
 of 5 bubbles cliffsiler, 8 Nov 2015 | Read review
“I got a room away from the elevator”
 of 5 bubbles jaysin8, 26 Sep 2015 | Read review
“King suite is very nice with extra space and a couch.”
 of 5 bubbles 44diannek, 9 Jun 2015 | Read review
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