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TownePlace Suites San Antonio Northwest

171 reviews
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Traveller (62)
Room & Suite (34)
Dining (6)
Overview
  • Excellent50%
  • Very good26%
  • Average14%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (171)Write a Review
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78
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78
45
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8
11
Show reviews that mention
All reviewslong term guestsfull size fridgemini kitchensix flagsminute drive to downtownstove topsmelled nicehot eggsnice bedsthe sofa bedaccessible roomhotel location istraveling with kidshome away from homenice propertythe general managerfirst floor
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1 - 5 of 166 reviews
Reviewed 4 January 2018

This was our second visit to this hotel. We stayed here last year too. I like that this hotel is almost a home away from home. There is a full kitchenette stocked with everything you need to cook for yourself, and there are shops nearby...More

Thank Bernadetteere
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 5 January 2018

Bernadette, We are so glad you chose our hotel for your stay a second time. Our goal is to provide a home away from home and your feedback that we achieved this is fantastic and will be passed on to the team. We look forward...More

Reviewed 2 January 2018

We stayed for Christmas. We received a little gift of goodies from the staff when we checked in. Made us feel appreciated! The staff was SO friendly and the room was well appointed. It was fun to see people gathered in the area where breakfast...More

Thank divaprima5
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 4 January 2018

Thank you so much for your comments about your recent stay. We are thrilled that you had enjoyed your stay with us and we appreciate that the goodie bag was well received. We look forward to next year when you can visit us again.

Reviewed 20 November 2017 via mobile

Came to San Antonio for surgery and here for 2 weeks. Great medical rate and needed accessible room with kitchenette. Room wonderful and consistently clean with exception of bed. It was lumpy and mattress was pretty old and stained. Asked for new mattress cover and...More

1  Thank William J
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 20 November 2017

William, Thank you for choosing our property for your extended stay and that you will be staying at another TownePlace Suites on your way home. Your feedback regarding the bedding is greatly appreciated and very valuable. We will be checking our bedding so we may...More

Reviewed 19 November 2017

Stayed a couple of nights, as my dad was in from NM to have back surgery. Staff was helpful and very friendly. Breakfast was good...wished they offered earlier. 7 AM to 10 AM is there schedule on weekends. Loved the mini kitchen in the room...More

Thank Paula J
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 20 November 2017

Paula, We are appreciative you selected our hotel for your stay. Your review of "perfect" is great news and the whole team thanks you. We hope you will choose our hotel when your travels bring you back to San Antonio.

Reviewed 10 November 2017

Clean and comfortable rooms. Breakfast is typical fare you find at other mid-priced hotels. Don’t pay the extra for the suite though, It’s the same size as a regular room, but with a love seat “couch.” Like the kitchenette and the dishwasher is a nice...More

Thank angeletx
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 15 November 2017

Greetings, We appreciate that you provided great comments regarding your recent stay. The clean and comfortable rooms for your stay will be relayed to the staff and will be greatly appreciated. Thank you

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$89 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Best Value Hotel in San Antonio
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Best Value Hotel in San Antonio
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Raymond R
3 March 2017|
Answer
Response from Corina G | Property representative |
Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
0
Votes
Kimmi H
20 February 2017|
Answer
Response from Naima M | Property representative |
Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
0
Votes
Sydel5
25 April 2015|
Answer
Response from Daniel G | Property representative |
Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
0
Votes
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12
Room Tips
"in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
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"Only two entrances"
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"They do allow pets."
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"Ice is only available on the first floor."
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