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TownePlace Suites San Antonio Northwest

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Traveller (62)
Room & Suite (40)
Dining (10)
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Overview
  • Excellent48%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (178)
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All reviewslong term guestsfull size fridgesmelled nicemini kitchensix flagsstove tophot eggsthe sofa bedaccessible roomfirst floortraveling with kidshome away from homenice propertythe general managershopping and restaurantsconvenient locationbreakfast and dinner
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11 - 15 of 173 reviews
Reviewed 20 November 2017 via mobile

Came to San Antonio for surgery and here for 2 weeks. Great medical rate and needed accessible room with kitchenette. Room wonderful and consistently clean with exception of bed. It was lumpy and mattress was pretty old and stained. Asked for new mattress cover and...More

1  Thank William J
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 20 November 2017

William, Thank you for choosing our property for your extended stay and that you will be staying at another TownePlace Suites on your way home. Your feedback regarding the bedding is greatly appreciated and very valuable. We will be checking our bedding so we may...More

Reviewed 19 November 2017

Stayed a couple of nights, as my dad was in from NM to have back surgery. Staff was helpful and very friendly. Breakfast was good...wished they offered earlier. 7 AM to 10 AM is there schedule on weekends. Loved the mini kitchen in the room...More

Thank Paula J
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 20 November 2017

Paula, We are appreciative you selected our hotel for your stay. Your review of "perfect" is great news and the whole team thanks you. We hope you will choose our hotel when your travels bring you back to San Antonio.

Reviewed 10 November 2017

Clean and comfortable rooms. Breakfast is typical fare you find at other mid-priced hotels. Don’t pay the extra for the suite though, It’s the same size as a regular room, but with a love seat “couch.” Like the kitchenette and the dishwasher is a nice...More

Thank angeletx
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 15 November 2017

Greetings, We appreciate that you provided great comments regarding your recent stay. The clean and comfortable rooms for your stay will be relayed to the staff and will be greatly appreciated. Thank you

Reviewed 1 November 2017

Had a great experience staying here this weekend for a quick getaway. As a Marriott Rewards member, we were able to checkin when arriving around 1:30 and getting around was quick and easy. Convenient location, parking can be tricky but it always is with small...More

Thank Holly N
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 3 November 2017

Holly, Your response regarding your recent stay is fantastic to hear. It is even more fantastic to be able to share this with our team, thank you. We do hope as well that you can stay and enjoy breakfast next time when you stay with...More

Reviewed 12 October 2017

a little awkward to find but walking distance to Cracker Barrel. Fresh Fruit - bananas/apples available when I arrived at 3pm and still available late into the evening. Slightly older rooms but were clean. Wonderful having a full refrigerator nice microwave and stove top. Breakfast...More

Thank Bonnie H
Response from Don S, General Manager at TownePlace Suites San Antonio NorthwestResponded 13 October 2017

Bonnie, Thank you for providing feedback from your recent stay. We are very happy that your stay was good, especially that the rooms were clean in spite of being slightly older. We look forward to being your hotel choice when you visit San Antonio again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$99 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (40)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Raymond R
3 March 2017|
Answer
Response from Corina G | Property representative |
Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
0
Votes
Kimmi H
20 February 2017|
Answer
Response from Naima M | Property representative |
Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
0
Votes
Sydel5
25 April 2015|
Answer
Response from Daniel G | Property representative |
Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
0
Votes
Room Tips
"Away from the elevator and on the side of the hotel away from I-10"
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"in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
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"Only two entrances"
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"They do allow pets."
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