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TownePlace Suites San Antonio Northwest

171 reviews
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Traveller (62)
Room & Suite (34)
Dining (6)
Overview
  • Excellent50%
  • Very good26%
  • Average14%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
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5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (171)Write a Review
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All reviewslong term guestsfull size fridgemini kitchensix flagsminute drive to downtownstove topsmelled nicehot eggsthe sofa bedaccessible roomhotel location istraveling with kidshome away from homenice propertythe general managerfirst floorfiesta texas
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41 - 45 of 166 reviews
Reviewed 3 March 2016

Friendly check-in greeting from Marilyn at the front desk. Room was nicely equipped with everything I needed for a business stay. I could see it being slightly cramped for more than 1 person, especially the bathroom (but the price us certainly fair). Pet peeve: a...More

Thank WasOnce
Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 7 March 2016

Thank you for choosing our hotel as your home away from home. I am very glad to hear Maryln provided memorable service during your stay. It is our promise to always provide the service you deserve and expect. I will share this with our team...More

Reviewed 9 February 2016

It was the best deal for the price, but they did hike the price over the weekend. That was disappointing. The location was good for where I needed to go with shopping nearby and many restaurants within easy and close driving distance.More

Thank Michael W
Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 10 February 2016

Dear Guest, Thank you for letting us know about your experience when staying at our hotel. Please accept our apologies if our rate difference caused any inconvenience we strive to keep our prices reasonable and comparable within our market. Once again thank you for letting...More

Reviewed 2 January 2016

Hot water is non-existent. The water temp is approximately 80 degrees no matter what time of day one wishes to shower. The breakfast area is too small and food not good. The walls and ceiling are very thin allowing one to hear everything going on...More

Thank BlueberryBuckle
Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 8 January 2016

Dear Guest, Please accept our sincerest apologies for any inconveniences experienced during your stay over the New Year's Holiday weekend. Thank you for choosing our hotel and letting us know about your stay so that we are able to improve and keep these asn isolated...More

Reviewed 31 December 2015 via mobile

Family of four stayed one night in the King study w/ a sleeper sofa. Great stay overall. All the staff we came in contact with were friendly and helpful. The place was clean, family friendly, breakfast was very busy area but kept well-stocked. Room met...More

Thank BBoyDTF
Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 8 January 2016

Dear Guest, First let me thank you for choosing our hotel as your home away from home. We are happy to hear you enjoyed your stay. Please accept our apologies for the housekeeping issues encountered but, glad we were able to recover and provide the...More

Reviewed 22 December 2015

Towneplace Suites on Prue Road had the best rate and location for room with full kitchen during our extended stay in San Antonio. The full kitchen included 2-burner electric stove, refrig, microwave, dishwasher and all utensils necessary for kitchen. The hotel did provide breakfast and...More

Thank ralphh909
Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 31 December 2015

Let me first thank you for choosing our hotel on your recent visit to San Antonio. Please accept my sincerest apologies for your housekeeping experience you encounter at our hotel. Please accept our sincerest apologies as we have failed to provide the housekeeping service you...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$90 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Family Hotel in San Antonio
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (62)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Raymond R
3 March 2017|
Answer
Response from Corina G | Property representative |
Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
0
Votes
Kimmi H
20 February 2017|
Answer
Response from Naima M | Property representative |
Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
0
Votes
Sydel5
25 April 2015|
Answer
Response from Daniel G | Property representative |
Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
0
Votes
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12
Room Tips
"in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
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"Only two entrances"
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"They do allow pets."
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"Ice is only available on the first floor."
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