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Grand Hyatt San Antonio

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Traveller (477)
Room & Suite (424)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(500 reviews)
“ruth's chris”(83 reviews)
“bar rojo”(69 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Grand Hyatt San Antonio
Offers & Announcements: Free breakfast with your stay
Hotel deals
Offers from Grand Hyatt San Antonio
Offers & Announcements: Free breakfast with your stay
Hotel deals
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Reviews (3,750)
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3,664 results
Traveller rating
1,982
1,068
403
141
70
Traveller type
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LanguageEnglish
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1,982
1,068
403
141
70
Show reviews that mention
All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter mallper dayeasy accessriverwalk
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1 - 5 of 3,664 reviews
Reviewed yesterday

We had a wonderful experience at the hotel. Bartenders, housekeeping, concierge and front desk staff were all awesome. we were there for a conference and there were 2 other conferences happening at the hotel at the same time but the staff was more than prepared...More

Review collected in partnership with Hyatt Hotels
Thank markingram768
Hotel's Favourite
Reviewed 16 April 2018

We stayed at the San Antonio Grand Hyatt for three terrific nights. We could walk to just about any of the Riverwalk restaurants and shops - the location was great. The Hyatt Club serves treats all day every day and we definitely visited multiple times...More

3  Thank Barbara E
Reviewed yesterday

The staff was great, the overall appearance of the hotel was very nice. There was a lot of outside noise in the room but due to the location it wasn't so bad. My only real complaint is that the bathroom was not clean when I...More

Review collected in partnership with Hyatt Hotels
Thank bmccormack2018
Reviewed yesterday

Beautiful hotel, pristine room and friendly, helpful staff. I definitely recommend. Our conference was handled without a hitch. The room was a clean, quiet respite where I could go after a hectic day and just relax.

Review collected in partnership with Hyatt Hotels
Thank criss22222
Reviewed 2 days ago

This was a 4 star hotel, and the service was good; but I expected more from it being 4 stars. The room was clean, but average. The bed was comfortable, but the pillows were too soft. Dinner in the hotel was delicious, but breakfast was...More

Review collected in partnership with Hyatt Hotels
Thank monicahines66
View more reviews
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$169 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (477)
Room & Suite (424)
Dining (63)
Pool & Beach (49)
Amenities (92)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
SofiKohan
10 March 2018|
AnswerShow all 2 answers
Response from Johanna R | Reviewed this property |
You need to call the hotel directly and ask to speak with manager on duty.
0
Votes
ccylin
1 March 2018|
AnswerShow all 3 answers
Response from Jones1107 | Reviewed this property |
No breakfast is not included.
0
Votes
DebGFtraveler
23 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
Room Tips
"There is an express elevator to the higher floors. One side offers balconies"
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"Ask for a room near the elevator if you can't handle long walks as some rooms are very far away."
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"try a better room above Deluxe King"
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"17th floor was great"
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