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Grand Hyatt San Antonio

Booking.comUS$249*
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Certificate of Excellence
GreenLeadersSilver level
07/06/2017 08/06/2017
1 room 2 adults 0 children
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Grand Hyatt San Antonio
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3,168 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt San Antonio
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Showing 3,086: English reviews
Washington, Indiana
Reviewed 29 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank saja7913
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Fish Creek
Reviewed 29 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Sharon Z
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Oconomowoc, Wisconsin
Reviewed 29 October 2016

Very nice ... Not the destination for a vacation but the perfect venue for a conference. Pricey eats in site, Ruth's Chris is basically the only dinning choice aside from the high end bar. It is on the river walk so there are plenty of touristy options nearby and with very little effort you can find truly great local eats....

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Helpful?
1Thank GR V
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Reviewed 28 October 2016 via mobile

Not impressed though it is a beautiful building. Layout is ridiculous! Once we got to our floor, we had to walk a long, long maze to find our room not good if you have any disabilities. If you smoke, also forget this place because that's another mile walk to get to a smoking area. The only positive is the location-right...

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Helpful?
1Thank michelle g
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. We appreciate your feedback and understand your frustration. We hope to see you again in the future.

Jacksonville FL, United States
Reviewed 28 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kim S
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Cleburne, Texas
Reviewed 28 October 2016 via mobile

Wonderful experience! Great staff and Amazing room made our San Antonio visit an unforgettable experience! The location of the Grand Hyatt is perfect they parked our car and we spent the next 3 days on foot it was a great adventure! The staff knew of the good spots to hit and we're happy to share that information! The room was...

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Helpful?
1Thank Delandy143
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our River Walk location and friendly staff. We look forward to seeing you again soon!

Kansas City, Kansas
Reviewed 27 October 2016

I am staying at this hotel for a trip for work. When asked to upgrade to a Grand Club room, which gives you access to the club, I decided to give it a go. What amazing service they gave! First, there is a very nice breakfast in the club. They have afternoon snacks, and then appetizers and very inexpensive drinks...

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Helpful?
1Thank Bill C
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our Grand Club and the great staff! We look forward to seeing you again soon!

Atlanta, Georgia
Reviewed 27 October 2016

I would like to acknowledge Jennifer Samonte and Pinkie Williams for providing excellent customer service to myself and my team. The club room itself is a great place to relax and enjoy the views of San Antonio however, Jennifer and Pinkie made the experience even better. Also, I would like to acknowledge the chef who makes the delicious reese's pieces...

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Helpful?
1Thank atlroundtable
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We hope to see you again soon!

Hamden, Connecticut
Reviewed 27 October 2016

This hotel is located directly on the riverwalk, and only a few blocks from the Alamo. It was very comfortable and very clean, with a refrigerator in the room for the leftovers! Both the fitness center and the coffee shop are open 24 hours, and both exceeded my expectations. Highly recommend.

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Helpful?
1Thank Cathy K
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!

Dallas
Reviewed 27 October 2016

Multiple visits to this property over the last 18 months, dirtiest hotel room I have ever been in. The towels were like sand paper and soiled, at this hotels price point it is clearly a leadership issue. We had 3 rooms and the pattern was consistent.

Review collected in partnership with Hyatt Hotels
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1Thank charlescB1962QE

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07/06/2017 08/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > Downtown
Price Range: $240 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Travelocity, Hotels.com, Hyatt Hotels Corporation, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and HotelsClick so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#1 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Antonio staff and other travellers.
22 questions
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Questions? Get answers from Grand Hyatt San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, right on the River walk”
NattoMatto, 22 May 2017 | Read review
“Higher floors are quieter.”
Q7021QCrichardb, 3 May 2017 | Read review
“Lower floors have more access to elevators.”
DL948, 28 Apr 2017 | Read review
“floors 1-19 can be accessed from 6 elevators, but 1-5 & 20-29 are only accessed by 3”
204lauren, 27 Apr 2017 | Read review
“Corner suites offer AMAZING views of downtown!”
dorisjulieann, 21 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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