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Grand Hyatt San Antonio

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Traveller (477)
Room & Suite (424)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(500 reviews)
“ruth's chris”(83 reviews)
“bar rojo”(69 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Grand Hyatt San Antonio
Offers & Announcements: Free breakfast with your stay
Hotel deals
Offers from Grand Hyatt San Antonio
Offers & Announcements: Free breakfast with your stay
Hotel deals
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Reviews (3,750)
There are newer reviews for Grand Hyatt San Antonio
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3,664 results
Traveller rating
1,982
1,068
403
141
70
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1,982
1,068
403
141
70
Show reviews that mention
All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter mallper dayeasy accessriverwalk
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601 - 605 of 3,664 reviews
Reviewed 16 May 2017 via mobile

This is not my favorite hotel ever for decor, the rooms seem stark, slightly worn and unimaginative, but the management and staff of this hotel make up the difference. We had slight housekeeping issues. They were addressed immediately and made right by the front desk....More

1  Thank dady8tor
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 May 2017

Thank you for your feedback. We hope to see you again soon!

Reviewed 16 May 2017 via mobile

This is a beautiful hotel on the river walk. The Incredible gym facility had everything you could want. The rooms were lovely and spacious. Club level amenities included a large space with a magnificent view and cozy seating serving breakfast, snacks desserts and happy hour

2  Thank Cherisa Y
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 May 2017

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location and love your wonderful feedback! We look forward to seeing you again soon!

Reviewed 16 May 2017

Took a mini vacation to getaway and relax. Throughly enjoyed our stay with clean rooms and great amenities. Right next to River walk and local attractions which are all within walking distance. Will definitely come back and stay again!

Review collected in partnership with Hyatt Hotels
2  Thank CouplesGetway
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 May 2017

We appreciate your feedback. Looking forward to seeing you soon!

Reviewed 15 May 2017

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Review collected in partnership with Hyatt Hotels
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 May 2017

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Reviewed 12 May 2017 via mobile

The service is great but the room was pretty dusty and the carpets are getting pretty dingy. They need to pay closer attention to detail and shampoo the carpets or get new carpet. Everyone is extremely nice and Ruth's Chris is downstairs. Convenient to the...More

2  Thank Delia P
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 May 2017

Thank you for taking the time to review your recent stay. We appreciate your feedback and suggestions and hope to see you during your next visit to San Antonio.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$169 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (477)
Room & Suite (424)
Dining (63)
Pool & Beach (49)
Amenities (92)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
SofiKohan
10 March 2018|
AnswerShow all 2 answers
Response from Johanna R | Reviewed this property |
You need to call the hotel directly and ask to speak with manager on duty.
0
Votes
ccylin
1 March 2018|
AnswerShow all 3 answers
Response from Jones1107 | Reviewed this property |
No breakfast is not included.
0
Votes
DebGFtraveler
23 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
Room Tips
"There is an express elevator to the higher floors. One side offers balconies"
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"Ask for a room near the elevator if you can't handle long walks as some rooms are very far away."
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"try a better room above Deluxe King"
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"17th floor was great"
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