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Embassy Suites by Hilton San Antonio Airport

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Embassy Suites by Hilton San Antonio Airport
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820 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Airport
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Showing 783: English reviews
Rocksprings, Texas
Reviewed 25 May 2016 via mobile

We love staying at Embassy Suites because we enjoy Managers Reception and the complimentary breakfast. This particular hotel had a really nice selection of food. Our room was clean and the bed was comfortable. They are renovating but the noise didn't bother us. We asked for the shuttle to take us to the airport and it arrived within 5 minutes.

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Helpful?
Thank toya h
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Toya, We appreciate you posting a review on TripAdvisor. We are delighted to hear that you enjoyed our signature complimentary breakfast and evening reception. Our team was happy to hear that you enjoyed our staff and accommodations. We hope to see you again. Thank you, Mariela

Pooler, Georgia
Reviewed 24 May 2016

Excellent Friendly Staff. Enjoyed our stay. Will stay again! My husband was there for business and I went along. The entire staff was helpful and polite. It was a large group but the staff handled it like professionals. The staff even help us with other reservations. Whereas, we may forget the names, we will always remember the warmth that we...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Charles A
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Charles, As a guest, you are top priority, and I would like to assure you that your comfort and satisfaction is our number one responsibility, we are very glad to hear that our team is doing just that. We are happy that your stay was so delightful and thank you for highlighting the exceptional service provided by our staff....

Ft. Worth, United States
Reviewed 23 May 2016

Every aspect of my stay was and is first class. I am always greeted like a part of a large family. I am always greeted by the General Manager and asked if everything is alright. The breakfast staff are both top quality and entertaining. Everett, Jose and Elsa are very helpful. Jennifer F. is always a pleasure to speak to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank William S
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello William, Being a great hotel in the eyes of our guest is wonderful and we thank you for sharing this with us. Our staff is dedicated to giving exceptional service each and every day and they love it when our guest speak so highly of them. Our hope is that all of our guests feel like part of our...

West Chicago, Illinois
Reviewed 23 May 2016

The hotel is very close to the airport and it was across the street from the car rental spot. They have some construction going on the top floor but we never heard it. Our room was on the 1st floor and it was very spacious. Everything was neat and clean. They are very generous with the food for breakfast. Overall...

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Helpful?
Thank TiaraP_13
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello TiaraP_13, Thank you for your patience while we make necessary improvements to our hotel. We appreciate your willingness to endure a few inconveniences while we make the hotel the best it can be. Our goal is to be the cleanest and friendliest hotel in San Antonio and we are very glad you enjoyed your stay. at Embassy we believe...

Yakima, Washington
Reviewed 21 May 2016 via mobile

The hotel was good, besides the renovation that was being done to the hotel. The breakfast was a great thing, looked forward to eating it in the morning. The issue was the noise and the amount of children running around the hallway and pool area.

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Helpful?
Thank Ramon M D
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Ramon, Thank you for taking the time to post a review on your experience at our hotel. We are currently under construction of the sleeping rooms and atrium area to give the hotel refreshing new look. We appreciate your willingness to endure a few inconveniences while we make the hotel the best it can be. We aim to have...

Arlington, Virginia
Reviewed 20 May 2016

My colleague and I each had a suite and they were wonderful! The suites were the largest of any Embassy Suites I have stayed in. The bed was amazing comfortable and the shower was perfect! The rooms have two TVs, a microwave, and a refrigerator. Everything you could need is provided for in the room, but if you need anything,...

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Helpful?
Thank Kathryn N
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Kathryn, As a guest, you are top priority, and we are very glad you enjoyed your stay. We Are very happy you enjoyed the accommodations, breakfast, and complimentary evening reception. Breakfast is one of the most important meals of the day and we are excited that we were able to give you what you needed to start your day....

Arlington, Texas
Reviewed 19 May 2016

This hotel is great! Staff is wonderful and breakfast is great. Jesus at the front desk is wonderful. Highly recommend staying here. Not far from downtown and the prices are reasonable. Rooms are very nice.

Review collected in partnership with Embassy Suites Hotels
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Thank lwc55
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Lwc55, Thank you for taking the time to post a review on TripAdvisor. We are delighted to here that you enjoyed your stay and specially enjoyed the breakfast and service of our team members. Thank you so much for your kind words, we will of course share them with our fabulous team members. Hope to see you again soon....

Springfield, Virginia
Reviewed 18 May 2016

We visited this hotel last year in April of 2015, for my sons military basic training graduation at Lackland AFB, we had issues with dirty stained bedding and toilet and air conditioning. We have now re visited the hotel to give it a second chance on 11th May 2016 for 4 nights, after the hotel manager promised us that we...

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Helpful?
Thank landsenduk1
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello landsenduk1, We would like to thank you for your continued loyalty to Embassy Suites although your first experience was not the best. We are even happier that this time around your stay was completely different than the first time. Our staff is dedicated to giving exceptional service and they love it when our guest speak so highly of them....

Tulsa
Reviewed 18 May 2016

Nice hotel, comfortable room, decent buffet breakfast and great location. Waters and snacks for HHonors members of course. It is a smaller Embassy Suites - I stayed in room 607 and it was very convenient to the elevators.

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Thank Bill G
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Bill, Thank you for taking the time to post a review on Trip Advisor. We appreciate the great comments about our team, accommodations, and location. We look forward to seeing you on your next visit. Thank you, Mariela

San Antonio, Texas
Reviewed 17 May 2016

This is a very nice family hotel. The food is very good and rooms are very clean. WE stayed here during our move across town in San Antonio. It was a very good choice as the hotel staff are quite nice and helpful too. Consider this a good choice for a family hotel.

Review collected in partnership with Embassy Suites Hotels
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Thank fpemberton
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Fpemberton, The entire team appreciates this wonderful feedback. Our hope is that all of our guests feel like part of our family and we are happy we did just that for your family while you transition to a new home. Clean is huge with us and is one of the things we really stress. We hope that if you...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio Airport

Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: $227 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Hotel Style:
#66 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Airport staff and other travellers.
3 questions
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Questions? Get answers from Embassy Suites by Hilton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend eighth or ninth floors”
 of 5 bubbles Bricynt, 5 Jan 2017 | Read review
“Even though it's close to the airport, our room was quiet.”
 of 5 bubbles 174mj, 30 Dec 2016 | Read review
“We liked 709 (or perhaps any other *09) - very close to the elevators, not on the "elevator side" of the hallway.”
 of 5 bubbles Mohsman, 21 Dec 2016 | Read review
“Higher floors tend to be more quiet.”
 of 5 bubbles PsychRN12, 27 Oct 2016 | Read review
“Find another hotel”
 of 5 bubbles jeromec536, 12 Oct 2016 | Read review
5 of 5