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Embassy Suites by Hilton San Antonio - NW I-10

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Embassy Suites by Hilton San Antonio - NW I-10
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926 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio - NW I-10
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Showing 882: English reviews
Amarillo, Texas
Reviewed 9 July 2016

Hotel under major construction. Pool and hot tub were slimy on the bottom...yuck!! Prepared food was not the quality that we had experienced at previous stays. Please think twice before checking in during construction!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dragonfly3727
San Antonio, United States
Reviewed 9 July 2016

This was the most disappointing Embassy Suites stay we've had in a long time - and we stay in them often. I understand that they were undergoing construction/updates, but the breakfast foods did not taste good, the "clean" dishes are almost ALL dirty with caked food left on them, the beds were double beds (when there seemed to be enough...

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Thank Dorothy T
Austin, Texas
Reviewed 9 July 2016

Hotel was under going renovation and we were never told this when making our reservation. We booked directly with the hotel. That should have been the first thing we were told. Placed was dusty smelly and in no condition to be booking reservations

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Thank L3913MDantoniom
Edinburg, United States
Reviewed 8 July 2016

The website states there is a "renovation" project in place, but it fails to state how extensive it truly is. The photos on the site do not reflect ongoing renovation photos. It is deceitful in reflecting the ongoing progress. I would have never booked two rooms for two nights had I seen the extensiveness of the renovation. Without visible signs...

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Thank Sandra C
Moss Point, MS
Reviewed 7 July 2016

I am on my 4th night stay here with 20 other family members!! I was a bite nervous at first that some out of the 20 would complain about the renovations!! I was surprise that we didn't have a single complaint.. Yes they are renovating but when you close your room door you can't hear a thing!! The staff went...

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Thank chevronoilboiler
United States
Reviewed 6 July 2016

This hotel is charging full price for a hotel that is in full on demolition and renovation mess. They downplay the mess, the noise, the inconvenience, the fact that no one had working televisions. When they put up a little sign that says "making improvements for you" you should read "hotel is a disaster, run, don't walk." (oh, but they...

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Thank Leslee B
O'Fallon, Illinois
Reviewed 6 July 2016

Worst Embassy Suites I have stayed in. I could put up with the major renovations; but, should have walked away when I had problems finding the check-in counter. Upon entering the room, there was food between nightstand and bed and ants were present. Room was old, bed was way to soft and worn! Breakfast area was filthy. Not worth the...

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Thank Regina G
San Juan, Texas
Reviewed 5 July 2016

I like the property just didn't expect a big mess during the remodeling. When reserving the room, no one mentioned the place was being remodeled. Can't wait to see what the remodeled facility will look like.

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Thank rudyg809
Houston, Texas
Reviewed 4 July 2016

Find alternative accommodations. Hotel is a construction hazard zone and should be closed until renovations are complete. Uneven floors, exposed wires and a foaming hot tub. First floor carpets were out dated, pieced together and filthy. No made to order omelette. Early Sunday morning construction noises. Extremely uneasy about the low level of standards. Maybe there were dangers that could...

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Thank cwjcpa
A TripAdvisor Member
1 review
Reviewed 3 July 2016 via mobile

We booked this hotel for a weekend visit. We typically book Embassy Suites when we travel with our kids for the extra space, cooked to order breakfast and manager's reception. We arrived late on Friday evening and saw a sign outside pointing the direction to the registration area. We were surprised to not see the usual lobby welcoming area and...

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Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Drive, San Antonio, TX 78230
Region: United States > Texas > San Antonio > Northwest Side
Price Range: $189 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#95 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and other travellers.
3 questions
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Fort Stockton, Texas
Dallas, Texas
9 months ago
10 months ago

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Questions? Get answers from Embassy Suites by Hilton San Antonio - NW I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a better hotel option”
 of 5 bubbles cwjcpa, 3 Feb 2017 | Read review
“Hotel is being remodel, do not choose lower level”
 of 5 bubbles Japtul, 18 Jan 2017 | Read review
“Do not stay here unless they install security in the parking lot!”
 of 5 bubbles Ivonne_Balli, 13 Jan 2017 | Read review
“High as possible.”
 of 5 bubbles jimmyl438, 30 Dec 2016 | Read review
“Ask for a newly renovated room. We usually stay at one of the lower level floors, but found that the higher levels seem to be quieter.”
 of 5 bubbles 901mariannel, 28 Nov 2016 | Read review
5 of 5