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All reviewsshrimp tacosspg pointsgreen optionspg propertyfront deskan early morning flightnorth star mallpower outletsnorthstar mallspacious suitemodern amenitiesgreat stayfitness roomthe hotel is cleanwalk in showeroutdoor poolstayed here for one night
Everytime I go to San Antonio, I choose to stay at Four Point by Sheraton as they have extremely helpful staff, wonderful beds and great food. On my last stay, Marisol, Paula and Jennifer were extremely helpful making my stay more enjoyable. One can choose...More
The hotel appears very clean and the check in person was very friendly. The bed was comfortable (pillows-not so much). Water pressure in the shower was very low. Breakfast-OK, average 4 points offering. The fitness room is on the small side but decent.
Thank DIOGENES L
Response from Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio AirportResponded 14 July 2017
Thank you for your feedback. I am glad you enjoyed our beds, and we will continue to put forth our best effort in addressing the areas of opportunity. We hope to see you again soon!
There are not that many SPG properties in San Antonio and when I had to travel to San Antonio this property met my needs. It was affordable and conveniently located.
The staff is definitely worthy of 5 stars! They are all so helpful and friendly....More
We had 2 problems w/ service. Chose hotel for free shuttle to airport, confirmed time at checkin. Asked for wake up call. No wake up call given and shuttle not there in am. Had to take Uber to airportMore
Thank Cathy V
Response from MichaelRotunno, General Manager at Four Points by Sheraton San Antonio AirportResponded 4 July 2017
Dear Cathy V,
Thank you for staying with us and sharing your experience. I understand that its upsetting when you are led to believe something and our hotel didn't fall in line with your expectations. We apologize about the wake up call and we believe...More
We traveled to San Antonio for a birthday gathering. Checked in on Thursday June 22. Stephanie at the front desk took care of us was very friendly, more so than we have experienced before and we stay at this location several times a year. She...More
Thank you for your inquiry. That is a great question. Our location does not provide shuttle service to the Riverwalk. However, our shuttle does provide transportation to the airport, Quarry Market (limited... More
Thank you for your inquiry. That is a great question. Our location does not provide shuttle service to the Riverwalk. However, our shuttle does provide transportation to the airport, Quarry Market (limited times) and to other nearby locations within one mile radius. Please contact the hotel for the shuttle times and additional concerns.
We look forward to having you as our future guest.