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Holiday Inn Riverwalk

0.1 km from San Antonio centre
  • Free Wifi
  • Pool
  • Restaurant
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217 N St. Mary's St., San Antonio, TX 78205
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1,037 Reviews from our TripAdvisor Community

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Showing 996: English reviews
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Reviewed today NEWvia mobile

Would just like to say as i get back into the flow of travelling for work would like to say from walking in the door the night staff was transitioning so it was busy but very friendly and welcoming, even though all were very kind from the bellman to the housekeepers the night manager on Saturday was very accommodating (not...

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Helpful?
Thank LeeLee S
Norwalk, Iowa
Reviewed yesterday NEW

We stayed at this hotel, with our teen daughters and had a great experience. The staff was so welcoming and went over-and-above to make sure all our questions were answered. We had a suite, which was very comfortable for our family, as we had 2 rooms with 2 tvs. This made it so nice so everyone could have their own...

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1Thank t2randall
Reviewed 3 days ago NEW

Elizabeth Garza along with the rest of the staff (from the doorman, restaurant staff, bartenders, to housekeeping) were all wonderful. We had balcony with riverview rooms that were spacious, clean, and comfortable. Elizabeth assisted in getting us early check in and late check out service along with having a goody bag in the rooms we reserved. Breakfast buffet was very...

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1Thank Julie K
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Julie K, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the exceptional service from our staff. Our hotel aims to truly provide an amazing experience, and we are thrilled that we were able to exceed your expectations. It...

Vancouver, Canada
Reviewed 4 days ago NEW

We did not stay at this hotel but ate at the restaurant for Valentine's Day dinner. A fixed price included excellent salads, a generous cut of prime rib, and for dessert, cheesecake with chocolate covered strawberries. It was a delightful dinner and the fixed price was quite acceptable. Many of the tables overlook the San Antonio RiverWalk - this offers...

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1Thank LetsGetGone
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear LetsGetGone, On behalf of the team, I'd like to thank you for sharing your positive review. I was so delighted to read that you enjoyed your Valentine's Day dinner with us. Our culinary team put together an exceptional menu to help celebrate our guests' special evening. I would like to apologize that if in any way you were uncomfortable...

Corpus Christi, Texas
Reviewed 1 week ago

Elizabeth Garza was excellant in helping us celebrate a friends 40th birthday, she had the room decorated and champagne waiting for us upon check in! Great weekend overall, nice clean rooms, great location and friendly staff!

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Helpful?
Thank cwoodgarner
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear cwoodgarner, Thank you for your kind review. We're glad you enjoyed your time with us. I can not thank you enough for allowing me to assist you with setting up your friend's 40th birthday surprise! Please do not hesitate to contact me for assistance regarding your next stay with us. We look forward to hosting you again the next...

St. Michaels, Maryland
Reviewed 1 week ago

Hotel is nice and comfortable. The staff especially Justene made our stay a memorable experience. Will stay here when I return to San Antonio. Nice lounge and restaurant with access to the riverwalk area.

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Helpful?
Thank 969ken
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear 969ken, We can't thank you enough for sharing your wonderful comments with us. We're glad you enjoyed your time at Holiday Inn Riverwalk and that Justene made your stay such a memorable experience! I look forward to sharing your review at our next service meeting. Please do not hesitate to contact me for booking assistance the next time your...

Houston, Texas
Reviewed 1 week ago

The hotel helped me arrange for room decoration, a basket of fruit and cheese, and champagne so that my future daughter in law would be surprised when she arrived. The staff was amazing, especially Elizabeth Garcia. She communicated with me throughout the process, gave me great options, and sent pictures of her work. I would definitely recommend this hotel for...

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Helpful?
Thank dterry0524
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear dterry0524, Thank you for taking the time to review your Holiday Inn Riverwalk experience. It was truly my pleasure assisting you with setting up your daughter in law's guest room. Please send your son and daughter in law my well wishes on their special day! Please do not hesitate to contact me if you ever need my assistance again....

Pittsburgh, Pennsylvania
Reviewed 1 week ago

This hotel is reasonably close to main attractions. Very clean, recently remodeled comfortable rooms. Plenty of outlets for recharging devices. We were near the elevator and expected noise but were pleasantly surprised. Staff were friendly and helpful.

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Helpful?
Thank Tim H
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Tim H, Thank you for posting such positive comments regarding your Holiday Inn Riverwalk experience. We're glad you enjoyed the location of our hotel. Being on the Riverwalk definitely has its perks! From the cleanliness of our hotel to the friendliness of our staff, we're happy that you enjoyed your time with us. Please let us know when your...

Oklahoma City, Oklahoma
Reviewed 1 week ago

Great location for this hotel. Walking distance to everything you want to see near the river walk. Was there for a conference. Good, clean rooms, nice room for conference and staff was very friendly and seemed genuinely concerned for your stay. They do charge $25 to park and me and a colleague both had trouble getting out of the garage...

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Thank rich65k
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear rich65k, Thank you for taking the time to review your Holiday Inn Riverwalk stay. While I was happy to read that you enjoyed many aspects of your stay with us, I would like to apologize for the inconvenience of being charged twice for your parking. Please do not hesitate to contact me at your convenience if your issue was...

Reviewed 1 week ago

The hotel was very comfortable and the service was good. The location was excellent. Walking distance to The Alamo, very nice view of the Riverwalk They do charge for the parking garage but it was affordable.

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Thank Netzabeth B
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Netzabeth B, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We're so glad to read that you enjoyed the comfort of your stay and the service from our staff. Please let us know when your travels bring you back to San Antonio. We'd love to see you again! Kindest regards, Elizabeth Garza Guest Services...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N St. Mary's St., San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: $253 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Riverwalk staff and other travellers.
27 questions
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Questions? Get answers from Holiday Inn Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“balcony with river view”
 of 5 bubbles juliekI9143SW, 24 Feb 2017 | Read review
“The balcony rooms overlooking the riverwalk are very nice”
 of 5 bubbles 969ken, 19 Feb 2017 | Read review
“Ask for a Riverwalk view, it is really nice and does not get loud at night.”
 of 5 bubbles 29phillipv, 1 Feb 2017 | Read review
“Choose one with balcony facing the Riverwalk.”
 of 5 bubbles 383tabithal, 28 Jan 2017 | Read review
“Ask for a Riverwalk view room.”
 of 5 bubbles 63Lincoln, 26 Jan 2017 | Read review
5 of 5