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Holiday Inn San Antonio-Riverwalk, an IHG Hotel

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217 N Saint Marys St, San Antonio, TX 78205-2303
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Traveller (480)
Room & Suite (276)
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About

#7 of 397 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Hotel on Riverwalk in San Antonio TX Experience the thoroughly modern Holiday Inn® San Antonio River Walk! Our hotel boasts all new guest accommodations and public areas with contemporary and inviting décor. Enjoy a short stroll to the River Walk and you'll discover great attractions with unmatched hospitality. Business guests are welcomed to take advantage of free Wi-Fi access, an on-site Business Center and Fitness Center. Stop by Mugg's Café for the all new gourmet "Coffee Experience" before you begin the day's tasks. Stay alert and energetic with a selection of sandwiches, salads and sundry items available 24 hours a day. Nearby is the Henry B Gonzales Convention Center ideal for travelers in town for conferences. Vacationers delight in lively entertainment, rich history and scenic views. You'll appreciate our riverside locale just minutes away from nearby attractions like the historic Alamo, the Rivercenter Mall and El Marcado and The Market Place.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Telephone
Iron
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
River View
Languages Spoken
English, Spanish
1911Reviews41Q+A100Room tips
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Beth S wrote a review Jan 2023
Grapevine, Texas199 contributions102 helpful votes
Another location that has taken out carpet and put in flooring which I really prefer. Pillows were just right for us. We got there early and were able to check in but got rooms on a lower floor but still had nice full river view. The room was large but I wish there had been just a foot more space in the bathroom. There was a nice large counter and storage but we had to take turns which is minor. Something I consider a flaw is that the fan control doesn't allow it to be set to always on. This allows more noise for those of us who are light sleepers. Breakfast is optional charge which we decided worked for us. The bacon was perfectly cooked and there was a small selection of pastries more than the usual HIE breakfast. There was always nicely scrambled eggs so we did not need the cooked to order option. The breakfast & bar area are multi-level over looking a quiet section of the river and it is quite nice. There is wait staff in the morning since the cost is separate. The location is great. We walked to the Alamo, Briscoe museum, San Fernando Cathedral, and the courthouse. We were right at one of the river boat access points and the HoHo stop. Tons of restaurants within walking distance. There is a charge for parking but we were aware when we book.
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Date of stay: January 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matt H wrote a review Jul 2021
Kansas City, Missouri2 contributions3 helpful votes
Hotel's Favourite
The hotel is in the perfect location and is in walking distance to all of the local sites. The staff was amazing. Especially Yaya, she is awesome. The hotel was clean and seemed well maintained. Great choice if you’re traveling to SA
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ruben Duran, Owner at Holiday Inn San Antonio-Riverwalk, an IHG Hotel
Responded 26 Jan 2022
Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bryan P wrote a review Jan 2023
Very professional, met all my needs and More. Amanda was amazing, me being as my wife puts it needy and Amanda met and surpassed my wants and needs. Friendly, knowledgeable, and very helpful. 5 stars.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BoiseTravelJunkie wrote a review Jan 2023
Boise25 contributions13 helpful votes
We stayed own two separate occasions the third week of January 2023 for my wife's birthday trip, and the experience was the same both stays. Very clean rooms, super friendly staff, the location was right on the Riverwalk, so you couldn't get much closer. It's a leisurely 10-15 minute walk to the Alamo along the Riverwalk, with lots of dining and shopping within walking distance. The property has on-site parking in a directly attached parking garage, with a daily parking rate of $23 - but the plus is that there are no in/out restrictions like some of the other hotels in the area. We would not hesitate to stay at this property in the future.
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Date of stay: January 2023
Rooms
Service
Sleep Quality
Room Tip: Quiet hotel, convenient parking, adjacent to the Riverwalk, close to lots of dining and shopping
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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290DavidD wrote a review Jan 2023
Tampa, Florida34 contributions13 helpful votes
In a quick synopsis Ive been to San Antonio the last few years for my birthday. As a Platinum Elite member I spend one nite at the wonderful Holiday Inn Riverwalk before going to another hotel. So I got to the hotel and asked Steven at front desk if I could get an upgrade as I like a balcony for fresh air. He gave me an awesome one bedroom corner suite with nice balcony on the 21st floor. Was totally AWESOME! Kudos to Steven for making my annual birthday trip even more enjoyable. As I checked out today he was arriving to work & brought his adorable 3 month old son in with his wife for everyone to see. What a beautiful baby boy. Thanks so much Steven and will see you guys again soon. Cheers Dave
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FarAway683169 wrote a review Jan 2023
1 contribution
Isac at the Valet is the best... he had to go back twice to our truck to get our sunglasses and never even batted an eye when we told him the first ones were the wrong pair! We come monthly and always have to best experience.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian wrote a review Dec 2022
Gravesend, United Kingdom17 contributions
Didn't expect no less or no more, as this hotel was exactly what it said on the tin. Was in a great location for the Riverwalk & within minutes of numerous great restaurants along the river. Would return tomorrow again if required.
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Date of stay: November 2022
Location
Cleanliness
Service
Room Tip: River View
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gary W wrote a review Dec 2022
Santa Monica, California1 contribution
Hello. OMG Best Location EVER. All the staff were so friendly, but SNOW absolutely stood out. She is such a credit to your company. MY FIRST TIME visiting Texas. I had so many questions and SNOW was absolutely and angel. She was genuinely PLEASED to be able to help me out. I did take her up on her offer to stop back anytime with questions and I had quite a few. Again, let me say, ALL the staff were terrific. Gary Willens/Los Angeles
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Date of stay: December 2022
Rooms
Service
Sleep Quality
Room Tip: My room on the 4th. floor facing the river and walk made my relaxing on the balcony a slice of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nayely M wrote a review Dec 2022
2 contributions
I had a reservation for 3 days. However, due to flight delays we missed our connection and was not able to arrive to San Antonio for day 1. I called the hotel to let them know about what happened and they said it was fine and they will update our reservation. During our stay the a/c did not work, instead of moving us to a new room they kept sending engineering to “fix it”. I went to the lobby to speak to someone and the lady at the desk told me that the only option was to keep sending engineering, unfortunately they get off at 11pm and after that we’ll just have to deal with the hotness until the morning. Engineering went one more time to “fix” our a/c and he then told us that nothing could be done and we needed to be moved to a different room. He went down to the lobby and got us new room keys. That new room was still hot but slightly better, we had a fan that helped us through the rest of our stay. During check out I noticed a “no-show” charge, I went to the lobby but their response was “it’s a charge so we wouldn’t have to cancel your reservation”. This makes no sense. DO NOT STAY HERE!!
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Steven Levis, Guest Services / Front Office at Holiday Inn San Antonio-Riverwalk, an IHG Hotel
Responded 20 Dec 2022
Thank you for your review! I am sorry to hear about your experience and would love if you are able to reach out to the hotel at 210-224-2500 and speak with our accounting department to discuss at your earliest convenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrence S wrote a review Dec 2022
Luis at the front desk was very professional and helpful he made the check-in process a breeze . Jose at the bar was very friendly and attentive. Overall the experience at this location was very pleasant and we will be back!!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$170 - US$252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn riverwalk hotel san antonio, riverwalk holiday inn, holiday inn san antonio, san antonio holiday inn
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
313
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HOLIDAY INN SAN ANTONIO-RIVERWALK, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 717 Photos (TX) - Tripadvisor

Frequently Asked Questions about Holiday Inn San Antonio-Riverwalk, an IHG Hotel
Which popular attractions are close to Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Nearby attractions include San Antonio River Walk (0.3 km), The Alamo (0.5 km), and The Magicians Agency Theatre (0.4 km).
What are some of the property amenities at Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Conveniently located restaurants include Domingo Restaurant, Biga on the Banks, and La Panaderia.
Are there opportunities to exercise at Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn San Antonio-Riverwalk, an IHG Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of San Antonio.
Are any cleaning services offered at Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Antonio-Riverwalk, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn San Antonio-Riverwalk, an IHG Hotel?
Many travellers enjoy visiting The Alamo (0.5 km), Mission San Jose (7.3 km), and King William Historic District (1.4 km).