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We have two young kids - 7.5 & 5.5 so customer service & kids activities play a big part in our vacation. The resort delivered both & more - so much so that we ventured out into San Antonio for only a half day.
We came back here for our 50th anniversary, many years after our first stay. The staff was awesome. When the front desk learned it was our 50th, our room was upgraded and a bottle of wine, milk and cookies were delivered to our room. We...More
Response from Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and SpaResponded 13 October 2017
Thank you so much for sharing your experience with us. We are so happy to hear that you thoroughly enjoyed your visit. Again, Happy Anniversary! 50 years is definitely something to celebrate and we are so glad you chose to spend this special occasion with...More
This hotel is a classic. The outdoor family activities offered are truly wonderful for little kids. The hotel is definitely high class but some of the rooms are in need of updating. Overall great trip and plan to come back.
I had a pre-paid non-refundable reservation here for two nights beginning tomorrow. Plans made, bags packed. First off, to clear up in advance, this was not some deep discount reservation as it’s spring break time— the total cost for my room was about the same...More
I have come here twice before with my family and it never disappoints! Love the friendly staff and beautiful grounds. Even though it is a bit chilly this weekend and I haven't swum yet, I enjoyed a lovely walk viewing the booming trees and resting...More
Response from Hyatt_Hill_Country | Property representative |
Hello, thank you so much for your question. Standard King rooms do not come with a pull-out sofa. Our suites are the only ones that come with a pull-out sofa. You are welcome to request a roll-away bed, if needed. Please let... More
Hello, thank you so much for your question. Standard King rooms do not come with a pull-out sofa. Our suites are the only ones that come with a pull-out sofa. You are welcome to request a roll-away bed, if needed. Please let us know if you have any more questions. Thank you!