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San Antonio Marriott Riverwalk

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San Antonio Marriott Riverwalk
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1,142 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEW

Great location on the Riverwalk, but overall disappointing. In my experience, Marriott properties are always clean and crisp, this one felt dated and grimy. It's a small thing, but I can't remember the last time I stayed at a hotel that didn't offer some type of complimentary coffee, whether it was in the room or lobby.

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Thank rachel b
Philadelphia, Pennsylvania
Reviewed 5 days ago NEWvia mobile

Great get away from cold Philadelphia. This hotel is located right on the Riverwalk. There are plenty of wonderful eateries around, including Saza( their breakfast/lunch cafe). Staff are pleasant and helpful. Will return again.

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Thank BettyBOO_001_13
Houston, Texas
Reviewed 1 week ago via mobile

Not a bad location but hotel is a bit dated, stayed on a Monday night and found it expensive for what we got. Food was ok and service was fine- could do with a major overhaul to freshen it up. Have stayed in other hotels in same area and while this is ok it wouldn't be a first chojce

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Thank coslad17
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear coslad17, Thank you for your review. I’m glad you liked our location, but disappointed you were unhappy with the accommodations. The Marriott Riverwalk completed a renovation of all the guest rooms in 2015, for beautiful, fresh and relevant accommodations. We know your choices are many when selecting accommodations on the River Walk, but we hope you will allow us...

Austin, Texas
Reviewed 1 week ago

Stayed here for the weekend of the Mardi Gras river parade overlooking the arm of the Riverwalk that goes to the mall. The room is OK and the balcony was nice, but not what I expected from a Marriott. The key problem with the balcony rooms facing the Riverwalk is that the noise from the the air-conditioners on the roof...

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Thank Nick G
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Nick G, Thank you for posting your review of your recent stay with us. I share in your disappointment of the entire experience. We should have done a better job in ensuring your room was ready as you specified. We apologize for falling short of your expectations and hope you will allow us another opportunity to earn your trust...

San Antonio, Texas
Reviewed 1 week ago

This Marriott does not live up to the Marriott standards that we are accustomed to. The hotel is old and outdated. We stayed here for a convention. The service has been horrible, not the staff's fault, management's fault for not having enough staff. Extremely slow service everywhere. On our first day our room was not cleaned until 6pm. We called...

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Helpful?
Thank amygorsucheager
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear amygorsucheager, Thank you for your feedback, although disheartened to learn of your disappointing experience. We realize you have many choices when selecting accommodations on the River Walk, but we hope you will allow us another opportunity to earn your trust and loyalty. We will work very hard to be better for you.

Reviewed 1 week ago via mobile

The hotel is right on the river walk and not next to River Center Mall. It is a few blocks from the Alamo. That is the good. The rooms are routine Marriott. The balconies are nice, but there is a lot noise from the road. The bathroom is tiny. It sets the record for the smallest I"ve seen at a...

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Thank Michael B
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Michael B, Thank you for staying with us and sharing your thoughts. We’re happy to know you liked our great location, making it very easy to enjoy so many activities, just minutes from the hotel. Our wonderful staff looks forward to welcoming you back the next time you’re in San Antonio. Best,

Goldsboro, North Carolina
Reviewed 1 week ago

Stayed at this property for 4 night for a business trip. The entire hotel is extremely clean and the staff goes out of their way to make you feel welcomed. Very close to a number of local attractions and the convention center. Only reason I ranked 4 instead of 5 is because I think its ridiculous to charge for in-room...

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1Thank Dan S
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Dan S, Thank you for your nice note and your candid comments. We certainly appreciate your kind comments about our staff. They truly do care to create a home away from home. Again, thank you for your feedback. We look forward to the pleasure of your company the next time you're in San Antonio.

Tucson, Arizona
Reviewed 2 weeks ago

The hotel is located on the riverwalk, easy walking to attractions and restaurants. It is well maintained. The rooms are a nice size, quiet and the beds are comfortable. The front desk staff were friendly and helpful. Car parking is by valet only, at $42 a day. There is a city parking garage next door for $10 a day. If...

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Helpful?
Thank texasgirl79777
Libby C, Manager at San Antonio Marriott Riverwalk, responded to this review

Hi texasgirl79777, Thank you for your feedback. I'm glad you liked our beds and friendly staff, but I'm sorry you were disappointed with the valet parking experience. We hope you will allow us another opportunity to earn your loyalty.

maryland
Reviewed 2 weeks ago

Checked in via mobile app and my keys were waiting. High floor, extra large room with balcony overlooking the riverwalk. Really beautiful! Concierge lounge is on 28th and if I have a criticism, it is that the lounge is not as nice nor well prepared for the number of guests using it. Over a three night stay, I visited four...

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Thank G D
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear G D, Thank you very much for your post. First of all, thank you for using the mobile app to check in; it worked just as it was meant to work. I apologize for your experience in the concierge lounge. I will be sharing your comments with our department leaders to ensure we are better prepared in the future...

New York
Reviewed 2 weeks ago via mobile

Was here for a conference at the convention center across the street. While it's the older of the Marriott properties adjacent to the center, this hotel closer to the center and still well maintained. The elevator are slow, so if you are impatient, get a lower floor. I did enjoy by 25th floor room with a view of the river...

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Helpful?
Thank W.H. D

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about San Antonio Marriott Riverwalk

Address: 889 E Riverwalk, San Antonio, TX 78205-3915
Region: United States > Texas > San Antonio > East Side
Price Range: $283 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Antonio Marriott Riverwalk 4*
Number of rooms: 512
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott
Hotel Style:
#13 Spa Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of the river is a must.”
  • view from our room
 of 5 bubbles amygorsucheager, 18 Mar 2017 | Read review
“ask for high floor facing the west to overlook riverwalk.”
  • view from balcony.
 of 5 bubbles gigidev, 16 Mar 2017 | Read review
“Make sure you get a room with riverwalk view and a balcony”
 of 5 bubbles mbh368, 1 Mar 2017 | Read review
“River front room on high floor”
 of 5 bubbles lawra09, 23 Feb 2017 | Read review
“we were on the 24th floor and facing the river”
 of 5 bubbles jodijo1, 14 Feb 2017 | Read review
5 of 5