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San Antonio Marriott Riverwalk

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Traveller (422)
Room & Suite (340)
Dining (34)
Overview
  • Excellent39%
  • Very good36%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,416)
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1,385 results
Traveller rating
510
496
246
93
40
Traveller type
Time of year
LanguageEnglish
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510
496
246
93
40
Show reviews that mention
All reviewsconvention centergreat locationthe concierge loungethe river walkbalcony roomrivercenter mallhigh floorvalet parkingdirectly across the streetdirect accessattending a conferenceself parkbusiness tripstreet noisehotel restaurantper dayriverwalk
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1 - 5 of 1,385 reviews
Reviewed 1 week ago

pros: great maid staff, clean, large lobby, close to convention /river walk, restaurants, oversized mini fridge cons: onsite restaurant and room service was very pricy, vip breakfast only went until 9am and was very small and not available on weekends

Thank nurseboost911
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 3 days ago

Dear nurseboost911, Thanks for your feedback. It's great to know our service and our great location served you well, but I'm sorry you still experienced disappointment. We apologize for any inconveniences this caused you.

Reviewed 1 week ago

Staff great but the hotel needs an overhaul. Walked into our room and it had a sewer odor, the beds (double) squeaked, no full mirror, no toiletries upon arrival, the housekeeper brought the next day. Checking in and out was quick and uncomplicated. Yes, there...More

Thank 11elevenATL
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 6 days ago

11elevenATL, Thank you for your very candid feedback. On behalf of our entire staff, we sincerely apologize for falling so short of your expectations. We know you have many choices when deciding on accommodations on the River Walk, but I hope you’ll allow us another...More

Reviewed 1 week ago via mobile

I travel a lot on business, so I earn lots of reward points to the level of Gold. One of the perks of being a "Gold" member is a late check out, which is clearly shown on the Rewards website for members. On my trip...More

1  Thank Debbie D
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 6 days ago

Dear Debbie D, Thank you for taking the time to post your feedback. I am truly sorry for your experience. It sounds like we definitely dropped the ball and certainly should have done a much better job. Again, we sincerely apologize. Your level affords you...More

Reviewed 1 week ago

First and foremost, the staff here are excellent! They were all friendly and helpful. Check in and check out for me was a breeze! Very accommodating. The location couldn't be better if you're going to the RiverWalk. Plenty of shopping and restaurants galore! The only...More

Thank Spaqueen35
Reviewed 1 week ago via mobile

We stayed June 30-July 4 and it was wonderful. Beautiful rooms, great staff that dealt with so much! They had our convention plus a Miss Teen Universe pageant going on at the same time! Great job to all!More

Thank Katherine S
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 2 days ago

Dear Katherine S, Thanks for taking the time to post your feedback. We were quite busy during the convention you mentioned, but we loved having everyone around. I'm happy that we took great care of you, as busy as we were; it's what we love...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$186 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#42 Romantic Hotel in San Antonio
#77 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$186 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#42 Romantic Hotel in San Antonio
#77 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (422)
Room & Suite (340)
Dining (34)
Pool & Beach (22)
Amenities (22)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
AngelFernandez_16
26 July 2018|
AnswerShow all 5 answers
Response from Samuel A | Reviewed this property |
I believe it is 21, but you should call the hotel and check directly. You need state or government-issued ID to check-in.
0
Votes
AngelFernandez_16
26 July 2018|
AnswerShow all 3 answers
Response from W.S. W | Reviewed this property |
To be safe I suggest checking with particular hotels in which you have interest.
0
Votes
jjraad
5 July 2018|
AnswerShow all 4 answers
Response from Alexandra A | Reviewed this property |
I do not recall the microwave but I believe they had a refrigerator
0
Votes
Room Tips
"across the street from convention center"
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"Ask for higher rooms or the concierge level"
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"Some of the higher floors have a balcony"
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"Great location, Great breakfast, expensive"
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