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Great night stay for the price! No complaints, only complaint would be there should be more than two pillows. The ac worked great all night long and kept the room ICE cold! The pool was nice and cleaned. Great job motel 6 San Antonio staff!...More
Where to start??? The rude lady checking us in? The roaches crawling all over our room? No, those were minor... When my husband and I got into bed, he felt something and at first thought it was a sock or towel. Nope! Dirty panties! So...More
Response from Eoberto l, General Manager at Motel 6 San Antonio NortheastResponded 29 April 2016
Thank you for taking the time to tell us about your experience at the Motel 6 - San Antonio Northeast #1188. Your feedback is very important to us.
At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did...More
Staff was friendly and helpful. The rooms were clean as well as parking lot. Seems safe during the day and night. Was close to downtown. Price was reasonable. WIFI not free as with other motels. But i will stay there again.More
Thank Randy G
Response from Eoberto l, General Manager at Motel 6 San Antonio NortheastResponded 22 February 2016
I would like to thank you for taking the time to submit your response to trip advisor. I am the General Manager of this property and I will surely use your response to recognize our staff members. It makes me proud to hear that your...More
Terrible customer service! Took an hour and half and me breaking down for the receptionist to actually check for my reservation I had made a WEEK in advance! And the week we stayed there the cleaning ladies kept trying to come into room while we...More
Thank Laura M
Response from 6Team, brand expericened team member at Motel 6 San Antonio NortheastResponded 8 September 2015
Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but...More
I took my family on a San Antonio vacation. I had stayed in Motel 6 before on more than one occasion in Austin and I was extremely pleased. The pictures on Motel6.com are very misleading. Upon our check in, the rooms were dirty. My daughter...More
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