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Hilton San Antonio Airport

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584 Reviews from our TripAdvisor Community

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Showing 560: English reviews
San Antonio, United States
Reviewed 29 August 2016

I had a conference at the Hilton Airport Hotel, San Antonio, and had a wonderful, clean room. The bed was comfortable, the air conditioner worked wonderfully and the shower was fantastic. The staff was very friendly and welcoming.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Steve R
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Steve R, Thank you for your review on our property! I am very pleased to hear that you enjoyed your stay, and more importantly your conference while at our property. We look forward to your return visit! Sincerely, Madeline Iversen Front Office Manager

Indianapolis, Indiana
Reviewed 28 August 2016

When I made reservation I asked if rooms had refrigerator and microwave. Check in and no microwave. None available either. Stayed at hotel because of hottub. Was broke so I changed hotels after 2 nights.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank H127UQmarkj
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear H127UQmarkj, Thank you for your recent review! I am truly sorry that you left our property because of the hot tub being broken. Fortunately, since your stay our hot tub has been repaired. At the Hilton San Antonio we always strive to ensure all of our guests feel cared for, valued and respected. I am truly sorry that our...

Edmond, Oklahoma
Reviewed 27 August 2016 via mobile

I have stayed at this hotel twice while in San Antonio and it will now be my first choice. The executive lounge staff, the restaurant staff, in-room dining staff and the front desk (Phill and Amanda) are very friendly and polite. I had a problem with my room; Phil and Amanda not only corrected it for me, but they are...

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Helpful?
Thank cmheard72
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear cmheard72, Thank you for your review! We love hearing that we will now be your first choice when you travel to San Antonio! Phill and Amanda are both great assets to our front office team and always go above and beyond the call of duty to ensure our guests feel cared for! We look forward to seeing you again...

Springfield, United States
Reviewed 26 August 2016

Clean, comfortable hotel. Great, friendly staff. Free parking. Perfect location for my business trip. Hilton's bedding and pillows are the best, and the Peter Thomas Roth toiletries are lovely. We stayed on an executive floor, so it was very quiet. And the executive lounge breakfast and evening appetizers were worth much more than the extra $10 we paid for the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donna K
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Donna K, Thank you for your 5 star review! We are very pleased to hear that you truly enjoyed your stay with us! Our Executive Lounge is a great addition to our property and we love hearing that our guests enjoy spending some time in there for breakfast and happy hour. We look forward to welcoming you back in...

Medford, United States
Reviewed 24 August 2016

Staff was very friendly and helpful. Courtyard pool and hot tub was nice. Hotel security making rounds in the parking structure made me feel more secure. I arrived at hotel very late, due to delayed flights, and the front desk staff offered me food and drinks(soft) after hours.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Scott W
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Scott W, Thank you for your review! I am glad to hear that my Front Desk staff went above and beyond to ensure that you were well taken care of, even after arriving very late. We are pleased to hear that you enjoyed your stay and that you felt safe and well cared for. We look forward to your...

London
Reviewed 24 August 2016

the hotel is only 5 minutes from the Airport Big rooms with free wifi Stayed at the Hilton near San Antonio airport on day one of flight cancellation - great service from Amanda at the front desk was very helpful in the stressful and disappointing circumstances.

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Helpful?
Thank Jimbolalondon
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Jimbolalondon, Thank you for your review! I very pleased to hear that during your stay with us, even though under unforsen circumstances that you experienced great service! Amanda is a great asset to our Front Office team. We look forward to your return visit, hopefully on better circumstances! Sincerely, Madeline Iversen Front Office Manager

Tuckahoe, New York
Reviewed 23 August 2016 via mobile

As the title of this states, it is nothing special. Even the suites are small which is an issue for a family of four. When the pullout bed was out, you couldn't access any other parts of the room. It was a poor excuse for a suite. The breakfast was un-inspiring as was the theme of this hotel, nothing special....

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Helpful?
Thank Stratton18
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Stratton18, Thank you for your review on your recent stay with us. I am truly sorry that you were not satisfied with your stay. At the Hilton San Antonio Airport Hotel we strive to ensure all of our guests feel cared for, valued and respected and I am sorry that you did not feel that way. I would love...

La Grange, Texas
Reviewed 23 August 2016

We almost always stay at Hiltons when we travel. This particular Hilton is just about my favorite. The curtains close completely and don't have the weird thing with the a/c going on that lets light through. Also, while there is a smoke alarm, it does not have any lights on it that keep us awake at night. We live out...

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Helpful?
Thank JoyRidesTexas
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear JoyRidesTexas, Thank you for your feedback on your recent stay with us! We loving hearing that you will remain loyal Hilton San Antonio Airport guests! We look forward to your return visit in the not to distant future! Sincerely, Madeline Iversen Front Office Manager

Reseda, CA
Reviewed 22 August 2016 via mobile

Very nice lobby area and bar. Rooms are very spacious, beds very comfortable and very nice bathroom toiletries. Front desk staff was very friendly. Concierge lounge has lots of choices for breakfast. Lots of seating available and friendly and helpful staff. Hotel has paid valet parking, outside parking and also a large parking garage. Valet person was not always in...

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Helpful?
Thank Katherine P
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Katherine P, Thank you for your review! We love knowing that you had a great stay with us! Our hotel was recently renovated in April of 2015 and we are glad to see it does not go unnoticed. We look foreward to your future return! Sincerely, Madeline Iversen Front Office Manager

Monterrey, Mexico
Reviewed 21 August 2016 via mobile

Clean Rooms , Premium Bedding, Rooms are fine but bathrooms need a little maintenance, rooms are not soundproof .. Having said that we did enjoyed our stay .. Lots of shops and restaurants within walking distance. Keep in mind the $15 valet parking

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Helpful?
Thank travellistics
MadelineGRM, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear travellistics, Thank you for your recent stay with us! We truly appreciate your feedback and we look forward to your future return. Besides valet parking we do offer complimentary self parking in our parking garage that is adjacent to the hotel. Our location is also near many of San Antonio's finest shopping and restaurants. Thank you again for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Having just completed our $12 million dollar renovation, we invite you to come and experience the new Hilton Hotel - San Antonio Airport. Stay at the Hilton San Antonio Airport hotel for easy access to San Antonio International Airport, just under two miles away. Travel for only eight miles to reach the vibrant city of San Antonio know for it famous and beautiful Riverwalk as well as all the culture and attractions. Shop, dine, and be entertained right by our San Antonio Airport hotel at the famous North Star Mall and Park North entertainment center. We will be expecting you! ... more   less 

Additional Information about Hilton San Antonio Airport

Address: 611 NW Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Loop
Price Range: $160 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Antonio Airport 3.5*
Number of rooms: 384
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, HotelsforEveryone and Priceline so you can book your Hilton San Antonio Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Airport Hotel San Antonio
Hilton Hotel San Antonio
San Antonio Hilton
Hotel Style:
#24 Business Hotel in San Antonio
#31 Best Value Hotel in San Antonio
#100 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Antonio Airport staff and other travellers.
4 questions
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San Antonio, Texas
Houston, Texas
8 months ago

See all questions (4)

Questions? Get answers from Hilton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't allow them to give you room 315 if you book and pay for a KING bed.”
 of 5 bubbles Ttu1994, 18 Feb 2017 | Read review
“Ask for a room on a high floor to get a good view. I would request a East view.”
 of 5 bubbles marycathyjoneslmp, 30 Jan 2017 | Read review
“Not up to Hilton standards”
 of 5 bubbles rolandocp1234, 29 Dec 2016 | Read review
“Executive floor is great!”
 of 5 bubbles jaysee2011, 9 Dec 2016 | Read review
“Ask for a Jr Suite if you want some extra room and a quieter sleeping experience”
 of 5 bubbles 353rickk, 1 Dec 2016 | Read review
5 of 5