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Red Roof Inn San Antonio - Lackland

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124 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn San Antonio - Lackland
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Showing 121: English reviews
San Antonio, Texas
Reviewed 16 November 2015

I was graduating from Lackland Air Force base and I booked this hotel for my parents when they came into town. When I checked into the hotel, the first thing I noticed was how clean the property was. When I walked into the office, the staff greeted me and was very friendly and helpful. The free Wi-Fi and parking was...

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Helpful?
2Thank Janet H
Anisa T, Manager at Red Roof Inn San Antonio - Lackland, responded to this review

Ms. Janet, Thank you for the positive feedback! I am glad your parents was satisfied with their stay.. You are always welcomed back to the Red Roof Inn..

Lexington, Kentucky
Reviewed 22 July 2015

I stay in hotels every week in many different cities and this may very well be the worst property that I have ever stayed in. Where to begin.. All rooms have exterior doors so I was on the first floor and had what can only be described as a hispanic gang right outside my door working on an old BMW....

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1Thank Wildcat1897
Anisa T, Manager at Red Roof Inn San Antonio - Lackland, responded to this review

I am sorry you did not have a more enjoyable stay with us but we do appreciate you completing a review of our property, an I want to thank you for taking a moment out to write a review and they help us improve our product and services. Thank you for bringing this to my attention.

St. John's, Antigua
Reviewed 10 July 2015

Face basin leaks. Internet/WiFi unreliable - always cutting off. TV remote provided on second day of stay after reminder. Room cleaned hurriedly and bedding not changed. Towels were left one day on the bed instead of being placed in the proper place. Limited laundry service - only one washer working. Two dryers worked but subsequently one stopped working. Coins inserted...

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2Thank Jacqueline B
Little Rock, Arkansas
Reviewed 1 July 2015

Cons: It has a slimy, moldy pool and if you're desperate enough to take a swim, you have to wait quite awhile for them to dig up pool towels. The air conditioner never stops and makes a racket. The continental breakfast is cereal, brown fruit, cold coffee in the "office" with room for less than a dozen guests. Many species...

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1Thank lackland2015
Reviewed 29 June 2015 via mobile

It's really close to the base and also really close to many other things. There is a Walmart near by. As well and a bunch of fast food places. Which the Airmen really seem to take interest in. The rooms are good. The pool isn't as big as I thought. But it was perfect for those realllly hot Texas days....

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Thank Jolene G
Reviewed 2 May 2015 via mobile

It's a cheep place to stay and very close to the base. That's about the only positives. Rooms are very run down and sheets are dirty. Good thing I had my own sheets to lay on top of the covers. I'd spend the extra money next time and stay somewhere nicer.

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Thank Dshaff
Copperas Cove, Texas
Reviewed 1 May 2015

Room was dirty, had to wear shoes throughout the room, even to the bathroom. The walkway on the 2nd floor was slanting to where the railing looked zigzag. Not safe at all. Horrible neighborhood. Poor lighting in the parking area. It must of recently had a name change to Red Roof Inn because the back part of the building has...

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1Thank Amber Q
Reviewed 7 April 2015 via mobile

We stayed at this hotel because it was very close to Lackland Air Force Base. It was very convenient. The room was clean and the staff was friendly. I read some of the reviews that said they had a pest problem but I work in the pest control industry and I didn't see any signs of pest. I would stay...

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2Thank Steven M
Anisa T, Manager at Red Roof Inn San Antonio - Lackland, responded to this review

We appreciate your comments regarding your recent stay at the San Antonio Lackland Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. Thank you for staying with us. Looking forward to serve you again in the future.

Brandon, South Dakota
Reviewed 18 March 2015

floors were filthy, I hade to tighten screws on bathroom door hinge so it would close, no where to hang cloths in the shower room, heater/ac was filthy, took almost an hour to get a plunger. staff was frendly.

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1Thank xxxxxxxxxxx149
Conroe, Texas
Reviewed 17 March 2015

I would never stay here again, the room had a strong smell that I wanted to gag. I couldn't sleep from the smell, carpet was filthy. it was right off freeway so you can here everything, rooms are small. if you have a family please stay else. never again.

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Thank brenda s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn San Antonio Lackland, TX is a pet friendly, family friendly hotel next to Lackland Air Force Base (AFB). The hotel is also close to the Alamo, the Alamodome, the River Walk, the Tower of the Americas, Henry B. Gonzalez Convention Center and Hemis Fair Park. Kelly Air Force Base (AFB), Wolff Stadium, St. Mary's University and Our Lady of the Lake University are all within 15 minutes. Red Roof San Antonio Lackland features non-smoking rooms, free continental breakfast, free High Speed Wireless Internet access throughout the building, an outdoor pool, a fitness center on-site, and a coin laundry facility. All rooms feature a microwave & refrigerator, iron & ironing board and in-room coffee. Enjoy our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn San Antonio - Lackland

Address: 6861 Highway 90 West, San Antonio, TX 78227
Region: United States > Texas > San Antonio
Price Range: $81 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio - Lackland 2*
Number of rooms: 156
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Also Known As:
Red Roof Inn Lackland Hotel San Antonio
Lackland Red Roof Inn
San Antonio Red Roof Inn
Red Roof Inn San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn San Antonio - Lackland staff and other travellers.
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Questions? Get answers from Red Roof Inn San Antonio - Lackland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was quiet”
 of 5 bubbles Pepper65, 22 Sep 2016 | Read review
“There are no great room choices here, the room they moved me too also had roaches.”
  • ROACH CRAWLING ACROSS FACEBOWL
  • ROACH KILLED FROM CRAWLING ON DRESSER COUNTER
  • ROACH ON MY BED
  • DOOR FRAME COMING AWAY FROM THE WALL VERY INSECURE
 of 5 bubbles 504pierr, 19 Sep 2016 | Read review
“the wifi never connected although it showed available”
  • we marked the sheet to see if they changed linens like they said they did.  They did not
  • bathroom door had a
  • bathroom was duct taped at the base
  • threshold of the bathroom (grime and mold) after maid service
  • closer view of the bathroom filth
  • dirt and crumbs on top of the refrigerator before we unpacked
  • inside the microwave, notice the mold/burned top right of picture and not cleaned on the tray
 of 5 bubbles 758anitah, 8 Aug 2016 | Read review
“Rooms closer to the office seemed more quiet”
 of 5 bubbles floridian059, 24 Mar 2016 | Read review
“If you have to stay at this location Inspect your room carefully and bring your own linen and towels not to mention plenty of sanitizer.”
 of 5 bubbles 539bobbyo, 8 Mar 2016 | Read review
5 of 5