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Four Seasons Resort Rancho Encantado Santa Fe

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Four Seasons Resort Rancho Encantado Santa Fe
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728 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Resort Rancho Encantado Santa Fe
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Showing 722: English reviews
Altoona, Pennsylvania
Reviewed 15 November 2016

I took my husband with me on a business trip to Santa Fe. Everyone at the Four Seasons was very nice and helpful. Our room was spacious. The rooms have wood burning fireplaces and soaker tubs which made unwinding easy. The on site restaurant has excellent food. The staff was nice, but did not seem to make customer service a...

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Helpful?
1Thank lizbM7704EU
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear lizbM7704EU, Thank you for taking the time to complete a review of your recent experience. I am delighted that for the most part, you enjoyed your time at the resort but I would be remiss if I did not apologize for the service failures on the part of Room Service as well as the Front Desk. I would very...

Tulsa, OK
Reviewed 11 November 2016

This location is really lovely, with views of the mountains. Of course, this being a Four Seasons, it is pricey. Rooms are well appointed, with large bathrooms, working fireplaces, and patios. The views can be good from the patio, but for the good views, you might ask for an upstairs casita facing the mountains. Otherwise, you might just get a...

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Helpful?
2Thank Hawaiiantaco
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Hawaiiantaco, Thank you for your detailed review after your recent stay. I am thrilled that you enjoyed your time at the resort. We believe we are the perfect balance of what makes New Mexico so special - the stunning views of this beautiful country with the some of best sunsets ever and the ability to enjoy the hussle and...

Albuquerque
Reviewed 9 November 2016

We had a wonderful weekend at Rancho Encantado and can't say enough about how great the weekend was. The grounds are beautiful and the rooms are as luxurious as you would expect. The heated floors are a nice touch! My one complaint was that our casita did not have TV service the whole weekend and other rooms did. Not sure...

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Helpful?
1Thank DannyNM
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear DannyNM, Thank you for taking the time to share your recent experience. I am thrilled that you enjoyed many aspects of your stay especially the team. I would be remiss if I did not apologize for the issues we experiences with our television system. In the beginning it was a nation-wide issue with our provider and unfortunately during our...

Santa Fe, United States
Reviewed 2 November 2016

Service and people were great. Spa was excellent and peaceful, dinner at the restaurant Terra was very good and the views and outdoor fireplace are romantic as it gets. The room had amazing views also, a romantic kiva fireplace with a ton of closet space and over sized bathroom.

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2Thank Perry P
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Perry P., Thank you for your kind review. I could not agree more - we are the perfect romantic getaway. Every casita has a wood burning fireplace, we have a world-class spa and restaurant and some the best sunsets ever. Should you decide to join us again for a romantic getaway, please do reach out to me so that...

Chappaqua, New York
Reviewed 23 October 2016

We just returned from a five night trip. The grounds were gorgeous and the rooms were spacious and nicely decorated. The concierge was wonderful in helping us plan our itinerary and making restaurant reservations. Our room had a fireplace inside as well as one on the patio. The staff was generally attentive and friendly. Although the room was lovely, it...

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Helpful?
2Thank wendyj9087
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear wendyj9087, Thank you for taking the time to complete a review after your recent stay. I am pleased that for the most part you enjoyed your time with us. I would however be remiss, if I did not apologize for your disappointment with your casita. Please see my contact information listed below as I would very much appreciate the...

Alexandria, Virginia
Reviewed 22 October 2016

This is a beautiful resort with a distinctly Santa Fe flavor even tho it is located a bit out of town.. There is a complimentary shuttle to and from town. If you are there for Opera season, you should ask about a shuttle to opera performances; the opera house is nearby, but not walkable. The resort itself provides hiking trails,...

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2Thank Shirley G
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Shirley G., Thank you for your kind review. We really believe that our location is our competitive advantage. Close the opera and only a shuttle ride to the plaza, we offer the best of what Santa Fe is. When your travels bring you back this way, do let me know so that I can personally oversee your next experience....

Winchester, United Kingdom
Reviewed 22 October 2016

We had a very good welcome at check in and good assistance with luggage. Well appointed and large room with good views, and a luxurious bathroom. Housekeeping and maintenance staff were very friendly and helpful. We were given exceptional help from Justin regarding trips in the area - many thanks! An error in room service was rectified without our having...

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3Thank Jeff S
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Jeff S., Thank you for your lovely review. We do have an amazing team of service professionals who are completed committed to each and every guest's utmost satisfaction. Justin is a true star and I know he will be delighted to learn that he has such a positive impact on your experience. When your have the opportunity to return,...

Santa Fe, New Mexico
Reviewed 19 October 2016 via mobile

Just a short drive north of Santa Fe, this is a secluded property with beautiful grounds and views to the setting sun from the lounge patio. Excellent restaurant and typically elegant Four Seasons accommodations and service

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Helpful?
2Thank QuakerBoy
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear QuakerBoy, Thank you for the kind review. I am delighted that you enjoyed your time with us at our beautiful resort. When your travels bring you back this way, do let me know so that I can personally oversee your next experience. Sincerely, Meredith Macfarlane General Manager

Rome, Italy
Reviewed 19 October 2016

Just about 10 minutes from the downtown area of Santa Fe is a most quiet, peaceful Four Seasons with pool and spa amenities. We stayed in a private casita which was secluded yet a quick walk from the lobby and spa area. A fireplace and private patio outdoor seating area were fun to go along with our specious room. A...

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1Thank btb717
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear btb717, Thank you for taking the time to post a review after your recent stay. The feedback really sums up the experience at the resort perfectly. We are ideal getaway for anyone looking to relax and re-charge. When your travels bring you back to Santa Fe, please do reach out to me so that I can personally oversee your...

Portland, Oregon
Reviewed 14 October 2016

As a personal assistant, I am responsible for booking travel for the people and families I work with. The Four Seasons, especially Natalie in room service, and the GMs office are amazing professionals and genuine people. They worked with me with an ER situation I had with a client, and when the client was able to come and stay -...

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Helpful?
2Thank Ausharose
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Ausharose, Thank you for the kind review. Natalie is a gem and we are very fortunate to have her. She will be delighted to read your kind words. Please also feel free to reach out to me if I can ever be of any assistance to you. Sincerely, Meredith Macfarlane General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Under grand skies and infinite stars, rediscover your inner artist in our intimate escape from the ordinary – nestled in a high-mountain desert landscape, minutes from the magic of Santa Fe, New Mexico. Set in 57 unspoiled acres tucked gently into the Sangre de Cristo foothills, Four Seasons Resort Rancho Encantado Santa Fe is just 10 minutes from Santa Fe’s galleries, shops and distinctive architecture. The Resort offers 65 casita guest rooms and suites, each with its own fireplace and private terrace. ... more   less 

Additional Information about Four Seasons Resort Rancho Encantado Santa Fe

Address: 198 State Road 592, Santa Fe, NM 87506-0080 (Formerly Encantado, An Auberge Resort)
Region: United States > New Mexico > Santa Fe
Price Range: $356 - $833 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Rancho Encantado Santa Fe 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe
Hotel Style:
#1 Top resorts Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#4 Luxury Hotel in Santa Fe
#5 Business Hotel in Santa Fe
#11 Romantic Hotel in Santa Fe
#12 Family Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Resort Rancho Encantado Santa Fe staff and other travellers.
9 questions
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Marietta, Georgia
3 months ago
Chicago, Illinois
Austin, Texas
4 months ago

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Questions? Get answers from Four Seasons Resort Rancho Encantado Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor Casitas have a better view from the balcony.”
 of 5 bubbles 2mnytls, 6 Jan 2017 | Read review
“Try to get rooms 61, 63, or 65 if you want an unobstructed view of the mountains”
 of 5 bubbles JJDiversified, 5 Jan 2017 | Read review
“with no floor above us, every room is a good room”
 of 5 bubbles kauflewis, 4 Jan 2017 | Read review
“Book early to find better rates!!”
 of 5 bubbles soveidaw, 2 Jan 2017 | Read review
“Ask for a view”
 of 5 bubbles melodym692, 1 Jan 2017 | Read review
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